Key Equity Release Opiniones 17.848

TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tom Walmsley worked with us to update our wills. He was friendly, helpful and knowledgeable. He explained things clearly, outlining our various options and most importantly he listened to what we were... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our agent, Neil Bell, has been very thorough and professional in arranging our further advance. As usual, he made the whole process easy to understand and was available whenever we had a query. We are... Ver más

Valorada con 5 estrellas sobre 5

Joe withers made it happen for me , very nice guy, very helpful and went above and beyond for me, highly recommend him to be your agent with Key Release, to take you through the process , without... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tony salter,handle our inquiry, he was very helpful making sure we understood everything. there was no pressure for us to complete.it was stress free,it was a pleasure to talk to him.every thing went... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fondo de pensiones
  2. Asesor financiero
  3. Corredor hipotecario

Escrito por la empresa

Key Equity Release helps people make confident, informed decisions about later life finances. We’ve supported over one million customers and are rated Excellent on Trustpilot, with more than 16,000 5-star reviews. We take time to listen, explain your options clearly, and recommend what’s genuinely right for you. And if equity release isn’t right for you, we'll tell you. Because your home — and your peace of mind — mean more.

Key Equity Release

Escrito por la empresa

Equity Release
Trusted, award-winning equity release specialist
Highly experienced
We have over 25 years' experience. We've helped more than a million customers with tailored equity release advice. Once we've taken the time to understand your needs, we’ll have a sound idea of what the right plan is for you.
We're regulated experts
Key is regulated and a proud member of the Equity Release Council

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

18 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Trustworthy

We were very reluctant about Equity Release initially as my parents had been ill advised in the past and I didn’t feel it was a way for us to move forward but talking with Joseph Withers put us at complete ease. He talked us through the process and gave us time to think about our options. He explained everything clearly, and answered all our question, no matter how small. This has been a long drawn out journey but Joseph Withers has been there every step of the way.

1 de abril de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We appreciate you sharing your experience. We're happy to hear that the information provided helped ease your initial reluctance and gave you confidence. It's great to know that our support throughout the process was beneficial. Thank you!

Key Equity Release

Valorada con 5 estrellas sobre 5

Information supplied by Tom Walmsley…

Information supplied by Tom Walmsley was informative and helpful. He explained issues which might have caused my Executors problems, which I now avoid.

23 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that the information you received was helpful. We appreciate you bringing this to our attention and are glad we could help you avoid potential issues.

Key Equity Release

Valorada con 5 estrellas sobre 5

Thank You Alexander Campbell

Just what to say a huge thank you to Alexander Campbell during the process of my equity release.
Alex was perfect and made the whole process so easy and there every step of the way.

If you’re thinking of equity release don’t go past Key.

24 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that the equity release process was made easy for you. We appreciate your kind words and are so glad that you had a perfect experience. Thank you for recommending us!

Key Equity Release

Valorada con 5 estrellas sobre 5

Thank you to Steve Francis and your great company

Was really concerned about starting this process then I got a call from Steve Francis what an absolutely amazing man he was so kind and considerate explaining each phase how it all works stopping to enquire if we fully understand everything that would be happening along the process he explained everything so easy for us to understand we felt totally happy to trust him to guide us though everything to helping with other companies that are involved giving us choices of others involved everything went so smoothly emails phone calls keeping us informed would definitely recommend your company to our friends and families thank you all a very happy customer

24 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that you had such a positive experience. It's wonderful that you felt so supported and well-informed throughout the process. We appreciate you recommending our services to your friends and family. Thank you for your feedback.

Key Equity Release

Valorada con 5 estrellas sobre 5

Big thank you Joseph Withers

I thought that getting a life long mortgage would be difficult and stressful but when I got in touch with Joseph Withers who became my financial advisor I couldn't be more wrong. Joe made me feel less stressful with his easy get along manner and guided me to successfully complete my life long mortgage. A big thanks to Joseph Withers.

18 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that your experience obtaining a lifetime mortgage was less stressful than anticipated. We appreciate your feedback and are so glad we could guide you through the process successfully.

Key Equity Release

Valorada con 4 estrellas sobre 5

Kathy and I would like to say thank you…

Kathy and I would like to say thank you to Stephen Francis for all his help in keeping us informed with our application giving us all the information needed with the pro’s and con’s and help with all the other party’s involved all went smoothly and quickly thank you once again 👍

13 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that the application process went smoothly and quickly. We appreciate that you found the information helpful and that our assistance with all parties involved was beneficial. Thank you for your positive feedback!

Out of interest, and to help future customers, what could we have done to reach a 5 Star review?

Key Equity Release

Valorada con 5 estrellas sobre 5

Joseph Withers at Key Equity Release was professional and helpful

Joseph Withers was, from the beginning, extremely knowledgeable and friendly, providing excellent advice and support concerning the equity release throughout the whole process. Our journey was complex and with the encouragement from Joseph we finally completed the equity release tasks.
Thank you Joseph Withers at Key Equity Release.

18 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that you found our advice and support helpful throughout the equity release process. We're glad we could encourage you through the complex journey to complete the tasks. Thank you for your positive feedback.

Key Equity Release

Valorada con 5 estrellas sobre 5

Joseph Nield was absolutely fantastic…

Joseph Nield was absolutely fantastic in assisting me with my will and lasting power of attorney’s. A very courteous and knowledgable gentleman, nothing was too much trouble for him and he made me feel very much at ease dealing with documentation and the company, Thank you so much to all at Key Planning Paul Spencer.

4 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that the will and lasting power of attorney assistance was fantastic. We appreciate your kind words regarding the courteous and knowledgeable service you received. Thank you for your positive feedback.

Key Equity Release

Valorada con 5 estrellas sobre 5

Thanks to Tony Salter.

Thanks to Tony Salter for his patience and the
professional way he has dealt with our application, keeping us up to date all the way through the process.
Key are very fortunate to have Tony as an employee.

13 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We appreciate your positive feedback. We're happy to hear that you were pleased with the professional service and dedication provided during your application process. Thank you for your kind words.

Key Equity Release

Valorada con 5 estrellas sobre 5

Martin Hoare was my advisor and he…

Martin Hoare was my advisor and he couldn’t have been more helpful. I had lots of questions which were all answered quickly and concisely making the whole process so simple. I nearest rushed or obligated to make a decision. I can’t recommend Martin highly enough. A very smooth professional experience

2 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that you found our adviser so helpful! We appreciate your positive feedback regarding the clear, concise answers and smooth, professional experience you received. Thank you!

Key Equity Release

Valorada con 5 estrellas sobre 5

The Key advice given by Joseph Withers…

The Key advice given by Joseph Withers helped myself and my wife decide how the equity release would be more beneficial to both of us. His professional advice helped us to decide not to overstretch ourselves. Thankyou to Key providing the right support.

12 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that the advice you received was beneficial in making your decision. Thank you for sharing your positive experience; we appreciate you highlighting the support you received.

Key Equity Release

Valorada con 5 estrellas sobre 5

From start to finish it was seamless

From start to finish it was seamless. Our advisor Joe Wickers was excellent very knowledgeable and explained everything to us. He cleared up a couple of issues that came up very quickly. The legal team were also very helpful. I would recommend KEY to anyone looking for equity release.

9 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that your equity release experience was seamless. It's great to know that our adviser's knowledge and quick resolution of issues, along with our legal team's support, led to your positive recommendation. Thanks for your feedback.

Key Equity Release

Valorada con 5 estrellas sobre 5

Neil Bell made our equity journey a…

Neil Bell made our equity journey a breeze, he was extremely helpful and reassuring.

12 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that your equity journey was a breeze. We appreciate you acknowledging the helpful and reassuring service you received.

Key Equity Release

Valorada con 5 estrellas sobre 5

Damon at Key was excellent

Damon at Key was excellent
although the fees were slightly hogher than other offers.
On a transaction like this.It is about value for money and trusting the person doing this.
I was very happy that everything was completed efficiently and professionally in 6 weeks😃

4 de febrero de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're glad you were happy with the efficient and professional service. We appreciate your feedback regarding the fees and value for money. Thank you for sharing your experience.

Key Equity Release

Valorada con 5 estrellas sobre 5

Jonathan Swift

We dealt with Jonathan Swift who was amazing. He fully explained the pros and cons of taking out equity release without any pressure to go ahead. A pleasure to deal with and a credit to this firm.

10 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that you had such a positive experience. It's great to know the information provided was helpful and that you felt no pressure. Thank you for your kind words.

Key Equity Release

Valorada con 5 estrellas sobre 5

A Great Service...

Neil Bell was excellent as our advisor and kept everything simple through the whole process, and kept in touch regularly to ensure we understood our options and ensured we reached the correct one... I would definitely recommend Key, and Neil in particular... Many thanks..

10 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that our adviser kept things simple and ensured you understood your options. We appreciate your recommendation and thank you for your feedback.

Key Equity Release

Valorada con 5 estrellas sobre 5

Excellent service and communication…

Excellent service and communication throughout the whole process. All my questions were answered quickly and clearly, ensuring I had a full understanding of the process.

I would strongly recommend their services to others.

2 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that you found our service and communication excellent. We're glad our clear answers helped you fully understand the process. Thank you for your strong recommendation!

Key Equity Release

Valorada con 5 estrellas sobre 5

Joseph Nield

Joseph Nield was extremely knowledgeable and helpful with our POA enquiry and application. The level of service he provided was excellent. Would highly recommend

M & GT

2 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that the enquiry and application process was made easier with the help provided. We appreciate your recommendation and thank you for your feedback.

Key Equity Release

Valorada con 5 estrellas sobre 5

Neil Bell was absolutely excellent

Neil Bell was absolutely excellent.
He has help me so much.

4 de marzo de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that your experience was excellent. We appreciate you letting us know how helpful our team member was!

Key Equity Release

Valorada con 5 estrellas sobre 5

First tentative steps.

When I first enquired about equity release the first person I spoke to was a gentleman called Joseph Withers who was excellent at answering all of my questions and concerns, I can genuinely and honestly say that I never once felt any pressure to go ahead, the decision to go ahead was left with me and only when I was fully confident and satisfied should I do so. Thankyou Joseph for all the info you supplied, all the questions and concerns that you addressed and the calm and professional manner with which it all progressed when you were happy that I wanted to go ahead . Can’t thank everyone else involved enough. Glad I did it! The future looks a lot less worrisome. I would definitely recommend talking to Key equity first before making a big decision like this!!

28 de enero de 2026
Opinión espontánea
Logotipo de Key Equity Release

Respuesta de Key Equity Release

We're happy to hear that you had a positive experience. It's great to know that you felt supported and informed throughout the process, and that your concerns were addressed with professionalism. We appreciate you recommending us!

Key Equity Release

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más