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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent products, well made and decently fast shipping considering where they come from. My only complaint is that the company charges shipping for each individual item, which increased the total co... Ver más

Valorada con 2 estrellas sobre 5

Placed an order two weeks ago, waited a week to reach out to support, since site says up to 5 days to pick, response was 8 hour turn around, hence the 2 stars, saying that they would ship my order the... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I love the keyboard. I work from home and wanted a keyboard with a number pad. I was struggling to find a mechanical keyboard that was larger than 80% that I liked. This meets all the needs of my job... Ver más

Valorada con 5 estrellas sobre 5

I was nervous because I never heard of Keygeak, but I had a wonderful experience and I would definitely buy from them again! Yes, you can get keycaps from other companies for a lower price,... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para computadoras

Escrito por la empresa

Customize your own keyboard and keycaps.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(60)

14 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

These keys are awesome

These keys are awesome. Many people are commenting about them at work.

31 de diciembre de 2024
Logotipo de Keygeak

Respuesta de Keygeak

Thanks for your feedback~

Valorada con 1 estrellas sobre 5

Keys were horrible quality and melted

Keys were horrible quality and arrived melted. Received no help and no refund when I tried to resolve the problem. Never buying from here again :/

2 de noviembre de 2024
Logotipo de Keygeak

Respuesta de Keygeak

Our product description clearly states that the material is PBT, and "Blue and White Porcelain" refers to the keycap color scheme.

Valorada con 5 estrellas sobre 5

The keyboard is great

The keyboard is great and their customer service team is amazing! I was missing a key cap and they were kind enough to send it to me free of charge. Great service team. The keyboard is amazing and really made my work office more enjoyable.

29 de octubre de 2024
Logotipo de Keygeak

Respuesta de Keygeak

Thanks for your feedback~

Valorada con 5 estrellas sobre 5

Amazing Service

Amazing, Very Responsive and Attentive to Details, Answers all questions with full descriptions! Changed the keycaps to what I wanted with no issues!

30 de octubre de 2024
Logotipo de Keygeak

Respuesta de Keygeak

Thanks for your feedback~

Valorada con 5 estrellas sobre 5

I like this keyboard!

I like how the keys look and how there’s Japanese letters on them. I like the sound they make when I’m typing as well. The overall design of the keyboard is excellent.

27 de septiembre de 2024
Logotipo de Keygeak

Respuesta de Keygeak

Thanks for your feedback~

Valorada con 2 estrellas sobre 5

Customer Service was difficult

Customer Service was difficult. Several emails back and forth with just 1 question ata time from KeyGeek was frustrating. So I just gave up after a while. I had a key that wasn’t working and nothing came of it because of all the one question emails. My keyboard is just sitting there because I can’t use it. I spent a lot of money and it just sits

31 de mayo de 2024
Logotipo de Keygeak

Respuesta de Keygeak

Hello, we apologize for not handling your after-sales issues properly. We are very sorry for the delay in our email response. Could you please join our Discord? We can solve your problem more directly and quickly there.





Valorada con 2 estrellas sobre 5

Do not buy.

Placed an order two weeks ago, waited a week to reach out to support, since site says up to 5 days to pick, response was 8 hour turn around, hence the 2 stars, saying that they would ship my order the next day, a week later still no shipment. I am unsure if this is a legit site or not, seems a little scammy.

17 de julio de 2024
Opinión espontánea
Logotipo de Keygeak

Respuesta de Keygeak

Thank you for reaching out to us. We appreciate your patience and feedback.

We want to assure you that our website is completely legitimate, and we strive to provide the best service possible to all our customers. The delay in shipping your order is an isolated incident and does not reflect our usual standards.

Regarding your order, you purchased two sets of keycaps. Unfortunately, due to a delay from one of our suppliers, one set of keycaps has not yet arrived at our warehouse. We reached out to you to see if you would prefer to have one set shipped first, but you declined. Consequently, we have arranged a refund for your order.

We sincerely apologize for the inconvenience caused by the delay in shipping. However, we do not accept any defamation of our website's reputation.

Thank you for your understanding.

Valorada con 5 estrellas sobre 5

🔥🔥🔥🔥

I love my keyboard. I get a lot of compliments on it at work and the Gateron Yellow switches are perfect for an open office.

22 de marzo de 2024
Valorada con 1 estrellas sobre 5

My credit card was stolen through…

My credit card was stolen through Keygeak.

I got my keyboard from keygeak. Yes, you have my email. You’re not disagreeing with anything I’m saying.

24 de marzo de 2024
Logotipo de Keygeak

Respuesta de Keygeak

Hello, your order KG3483 has been completed. This order is for custom keycaps. We communicated with the email address you provided, devmikef@gmail.com, before shipping, and only proceeded after receiving your confirmation. The order was delivered on April 5th. You can reach out to us for any inquiries regarding the order, but we do not tolerate any deliberate attempts to discredit or distort facts.






Valorada con 5 estrellas sobre 5

Highly Recommend

Quality keycaps, timely communication, responsive customer service. Will definitely order again. Highly recommend.

21 de febrero de 2024
Logotipo de Keygeak

Respuesta de Keygeak

Thanks for your feedback

Valorada con 5 estrellas sobre 5

Doggie Keycaps

My experience with Keygeak has been really great!

I found out about keygeak through Patch magazine which showed the animal series keycaps for a mechanical keyboard. This is my first mechanical keyboard so I wanted to invest in some nice keycaps for a lightly coloured dog themed desktop setup. I found the doggie variant for the animal series which I really wanted.

I live in the UK and this website sells keycaps for US layouts, so I contacted customer service to see if they could make this doggie variant keyboard with a UK ISO layout. They were very helpful and informative and advised me to order custom keycaps from them and add a note to request the doggie keycap design with a UK ISO layout. (I ordered my mechanical keyboard separately).

They sent me an image of the keycap designs before shipping it out so I could say whether I liked them or not or request any changes. Once they sent the keycaps out they arrived within a week. They were packed well overall into 3 separate trays and were well protected. One tray had some keycaps loose when I finally unpacked them but the keycaps themselves were still in perfect condition.

I fitted them to my keyboard (which is TKL) and noticed the smaller left shift keycap was missing. I looked everywhere for it but couldn't find it. So I got back in touch with customer support and they were very helpful and friendly and talked me through the options. They offered me a small refund or a replacement left shift keycap (still with the doggie design on it) and shipped it out to me for free. This arrived in good time as well and fits perfectly and completes the doggie keyboard for me!

Overall, this website seems to have really cute well made keycap designs that you wouldn't be able to find elsewhere and they can provide custom UK ISO layout keycaps too upon request. I'm really happy with the design and service I've received and would recommend them to anyone looking to setup a nice theme for their PC setup.

27 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good

Very happy with this keyboard. I get lots of compliments at work.

29 de enero de 2024
Valorada con 5 estrellas sobre 5

Both keycap sets arrived quickly & when…

Both keycap sets arrived quickly & when one arrived damaged they were quick to help me get replacement keycaps! I greatly appreciate the speed & the price is fantastic too. Me & the person I bought the other set for are very pleased.

29 de enero de 2024
Valorada con 5 estrellas sobre 5

New Career. New Keyboard.

After switching to a new career behind a desk, I immediately started looking for ways to jazz up my new spot. My Gundam keyboard is an awesome compliment to the Perfect Grade Exia I have keeping me company at my new gig. I got my new keyboard a month or so ago and love it.

21 de diciembre de 2023

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