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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

KGorge has been very responsive in customer support. The canvas we received to use in covering a breezeway is high quality material and withstood a recent diluge of rain. The only issue we have had... Ver más

Valorada con 1 estrellas sobre 5

I bought a 13x16 ft lite blue sunshade shade. I spent about $300. The sun shade was waterproof but I had to pull it tight so the rain would not puddle and sag. Every time it rained I had to lift up... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The quality and workmanship are top notch. I purchased my selection of a chocolate brown, poolside outdoor curtain in early November'22. While it is still early, neither weather nor placement has alt... Ver más

Valorada con 5 estrellas sobre 5

We hung the curtains from curtain rods around our outside patio area and they look great! At night they block the neighbors outside light from reflecting on our patio television screen. Works perfectl... Ver más

Información sobre la empresa

  1. Tienda de cortinas

Escrito por la empresa

Kgorge is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: Kgorge curtains are designed by designers from Europe and USA. The original fabric processing, dyeing and production of Kgorge products are all completed systematically in our own factory, and all Kgorge products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

439 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

These drapes really are beautiful &…

These velvet blackout drapes really are beautiful & made very well. I have the champagne color & now the blush - they are both lovely but I’m especially fond of the blush. Also in the champagne I ordered the 84 length & in blush I ordered the 96 length & I really prefer the longer length bc the drapes look nice when they puddle on the floor. I like the amount of light that they block out… not fully black out by any means but definitely darkens the room considerably. Highly recommend!

30 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service is awful. Return process is awful.

We ordered the 192" X 276" waterproof sunshade for our backyard. After multiple attempts with different fastening devices we were unable to remove the sag in the middle of the shade with tension. We even used the kit that the company sold as an additional item. The material was just too weak in the middle. The return process has been a nightmare. I'm still trying to get a return address to ship the product back to the company. We've had over a 12 email exchange and at this point I seriously doubt if I'm getting my money back. Awful customer service. Do not recommend at all.

1 de enero de 2024
Opinión espontánea
Logotipo de KGORGE Curtains

Respuesta de KGORGE Curtains

Dear valued customer,

We greatly appreciate your support.
Our multiple email exchanges because we understand that the return will waste a lot of your time and extra return fees.

We sincerely apologize that our product did not meet your expectations.
Because the droop of the shade sail is also related to the size you ordered. The larger the size, the easier it is for the middle area to sag.
And we gave you suggestions on this issue and agreed to your return.
We have provided the return information in the email and are waiting for your timely reply.
Thank you for your understanding and cooperation.
Wishing you a wonderful day!

Warm regards,
kgorge.com

Valorada con 5 estrellas sobre 5

Privacy honored

The curtains worked very well in our Gazebo. We draped open one side & closed the other (3) sides. They especially helped keep out the cold as we sat outside to enjoy the day! Thank you!

25 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Outdoor Curtains

We ordered outdoor curtains for our patio. These came in a reasonalble amount of time and the quality was just as described. They are heavy duty with nice gromets that should last for a long time. We have yet to determine how the dark cloth with sustain its color when the summer sun starts shining but for now we are very pleased with our purchase.

5 de diciembre de 2023
Valorada con 5 estrellas sobre 5

We love our new outdoor curtains

We love our new outdoor curtains. We are using them on our from porch to protect the carved wood doors from the sun. They look nice! I purchased the tiebacks in order to be able to tie pack the curtains. Cute!

11 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I think your return policy is terrible

I think your return policy is terrible. I think the return time should be 1 month. I had unopened curtins and couldn’t return them after 2 weeks. Ridiculous!

4 de diciembre de 2023
Logotipo de KGORGE Curtains

Respuesta de KGORGE Curtains

Dear valued customer,

We greatly appreciate your support.
We sincerely apologize that our product did not meet your expectations.
I'm sorry that our return policy no longer has the 30-day provision a long time ago.
For further details, please refer to our comprehensive returns policy: https://kgorge.com/pages/return-refund-policy
Could you pls tell us which order you want to return?
And we have provided the solution in the email and are waiting for your timely reply.
Thank you for your understanding and cooperation.
Wishing you a wonderful day!

Warm regards,
kgorge.com

Valorada con 5 estrellas sobre 5

Vinyl tarps keeping patio warm

I read the reviews and decided to order vinyl tarps to “enclose” my patio for the winter to keep my orchids protected from the cold. If you considering enclosing your patio, these tarps are excellent. With the use of the tarps and 1 small propane space heater, the large patio has consistently been 12 degrees warmer than the outside temp.

1 de diciembre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

Curtains are good quality and arrived…

Curtains are good quality and arrived quickly. Customer service was responsive, and the price was reasonable, however, the color info and photo on the webpage isn’t accurate: the forest green is actually emerald verging on teal. But overall, good curtains, good experience with the company.

8 de noviembre de 2023
Logotipo de KGORGE Curtains

Respuesta de KGORGE Curtains

Dear valued customer,

Thank you for your support, and we sincerely apologize for any inconvenience caused.
Regarding the product color problem you mentioned, I'm sorry that there is a color difference between the color of the picture and the actual product. You can also take a look at the product description.
And we have provided the solution in the email and are waiting for your timely reply.
Thank you for your understanding and cooperation.
Have a nice day!

Warm regards,
kgorge.com

Valorada con 2 estrellas sobre 5

Took almost month for express delivery …

Took almost month for express delivery and was told refund. NEVER HAPPENED. PRODUCT QUALITY VERY POOR STATED CLEAR HEAVY GAUGE PLASTIC FOGGY AND THIN WAS SUPPOST TO HAVE ENFORCED HOLES AROUND TARP 13FT BY 33FT HAD 4 ONE ON EACH CORNER I FEEL I GOT TOOK ADVANTAGE OF.I AM 76 AND MY MONEY IS HARD TO COME BY. THIS WAS ORDER ED TO TRY AND PROTECT BACK PORCH FROM WIND TO TRY AND CUT FUEL BILL

1 de noviembre de 2023
Logotipo de KGORGE Curtains

Respuesta de KGORGE Curtains

Dear valued customer,

We sincerely apologize for any inconvenience caused.
Would it be possible for you to kindly take a few pictures that clearly highlight the specific issue and send them to us by mail?
We have also sent you the mail and will try our best to help you.
Waiting for your timely reply.
Thank you for your understanding and cooperation.
Have a wonderful day!

Warm regards,
kgorge.com

Valorada con 5 estrellas sobre 5

Side porch curtains

The curtains we ordered are terrific. They were installed on our side porch and are sturdy and beautiful. Couldn’t be happier.

5 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

You sent the wrong item

You sent the wrong item. Something I didn't want and could not possibly use you and would not take it back, so I had to dispose of it.

4 de noviembre de 2023
Logotipo de KGORGE Curtains

Respuesta de KGORGE Curtains

Dear valued customer,

Thank you for your support and sorry for the inconvenience.
Sorry we sent you the wrong size item, just we have fully refunded your order.
And the wrong size item you can dispose of the wrong product yourself, throw it away or keep it.
We also have sent you the email and are waiting for your timely reply.
Thank you for your understanding and cooperation.
Have a nice day!

Warm regards,
kgorge.com

Valorada con 5 estrellas sobre 5

I was looking for exterior drapes for…

I was looking for exterior drapes for the west side of my house. In the summer, the sun shines right into the living room, making the house hotter. The drapes I bought from KGEORGE were perfect and came in colors. Price was right.

15 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top/Bottom Grommet Curtains

I ordered the top/bottom grommet curtains to make a wind/rain blocker for my hot tub. I measured my space and put in my custom measurements and my curtains arrived in a couple weeks and they fit perfectly. They have been up for a couple months now. They still look fantastic and they do keep wind/rain off of us. I would definitely recommend KGORGE.

6 de noviembre de 2023
Opinión espontánea

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