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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

KGorge has been very responsive in customer support. The canvas we received to use in covering a breezeway is high quality material and withstood a recent diluge of rain. The only issue we have had... Ver más

Valorada con 1 estrellas sobre 5

I bought a 13x16 ft lite blue sunshade shade. I spent about $300. The sun shade was waterproof but I had to pull it tight so the rain would not puddle and sag. Every time it rained I had to lift up... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The quality and workmanship are top notch. I purchased my selection of a chocolate brown, poolside outdoor curtain in early November'22. While it is still early, neither weather nor placement has alt... Ver más

Valorada con 5 estrellas sobre 5

We hung the curtains from curtain rods around our outside patio area and they look great! At night they block the neighbors outside light from reflecting on our patio television screen. Works perfectl... Ver más

Información sobre la empresa

  1. Tienda de cortinas

Escrito por la empresa

Kgorge is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: Kgorge curtains are designed by designers from Europe and USA. The original fabric processing, dyeing and production of Kgorge products are all completed systematically in our own factory, and all Kgorge products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

439 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery. Curtains were perfect. Right color, length and great fabric. Perfect fit. This is my second purchase and I’m very happy with the quality of the curtains I received.

1 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

The cover is oversize.

The cover is oversize.
Could not return!

3 de mayo de 2023
Logotipo de KGORGE Curtains

Respuesta de KGORGE Curtains

Dear customer,

Thank you for your support and sorry for the inconvenience.
We send the product exactly according to your request, there is no problem with the product.
And your order has exceeded the returnable time.
Please refer to our returns policy: https://kgorge.com/pages/return-refund-policy
According to our return policy, this situation is not allowed to return.
*Remorse return requests made after 14 days of receiving the product will NOT be accepted.
We also send you a mail about it and wait for your reply.
Have a nice day!

Best regards,
Kgorge.com

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Responded to questions immediately and I felt confident in my order. Received shipment in more than adequate time and was not disappointed in the quality. Wish all company’s were as accommodating .

3 de mayo de 2023
Valorada con 5 estrellas sobre 5

Very nice

Curtains arrived and are just what we wanted. Like the canvas and the light that passes though. (white) had gray before and were just too dark.

26 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Quality, Good Cost

This was my second order for this curtains. My first is not up and was for an outdoor covered deck. This set is being used at our business in our bridal suite area and we love them. They came two days after being ordered. The quality is good. You cannot see through them so it provided the privacy we were looking for. We will be ordering more.

17 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

mocha curtains

I ordered 4 curtains 100x108 in color mocha. They are all the exact same length, which was one thing I was worried about. I didn’t wash them since they will be hung outside; I did get them ironed though, and the water from the iron ran off them so easily. Fairly priced, exactly as pictured.

Arrived in a few packages a couple days apart, so if that happens with your order, do to worry. One of them was a the wrong size, but the issues was resolved hassle free, and I got the right size curtain very quickly.

12 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish that I would have read the…

I wish that I would have read the reviews before i ordered my curtains. Customer service is nonexistant.

10 de mayo de 2023
Opinión espontánea
Logotipo de KGORGE Curtains

Respuesta de KGORGE Curtains

Dear customer,

Thanks for your support and sorry for the inconvenience.
Could you pls tell us what's worry with your order?
Sorry I have not found your order with the name Barb Smith.
You can contact our phone customer service : TEL: +1(469)277-6821 Phone Service hours:9am-6pm CST.
Or send the mail to: service@kgorge.com
We will all deal with your problem as soon as possible.
Have a nice day!

Best regards,
Kara

Valorada con 1 estrellas sobre 5

I have called and emailed to…

I have called and emailed to return/exchange the shade that I purchased and no answer!!
The shade is too heavy for where I wanted it to be. Please email me back so I can get the right thing.

3 de abril de 2023
Logotipo de KGORGE Curtains

Respuesta de KGORGE Curtains

Dear customer,

Thank you for your support.
Really sorry for the inconvenience.
We're so sorry that our product did not meet your expectations.
Maybe it's because the system judged it as spam, so we haven't received your email.
Could you pls tell us when you contact us to return the order?
We will try our best to help you.
Look forward to your early reply.

Best regards,
Kara

Valorada con 1 estrellas sobre 5
Logotipo de KGORGE Curtains

Respuesta de KGORGE Curtains

Dear Brian,

Really sorry for the inconvenience.
*This policy is applicable to orders made after 00:00 PST, November 17th, 2022 on www.kgorge.com.
And according to the return policy of the previous version, we do not accept returns unless the product is damaged or sent wrongly.
Now is follows the latest version of the returns policy: https://www.kgorge.com/pages/return-refund-policy
You can try to update the website to check it.
*If you would like to make a remorse return after 7-14 days of receiving the product, a 20% of order value will be charged as the quality inspection and restocking fee.
*Remorse return requests made after 14 days of receiving the product will NOT be accepted.
Any questions, please feel free to contact us.
Have a nice day!

Best regards,
Kara

Valorada con 1 estrellas sobre 5
Logotipo de KGORGE Curtains

Respuesta de KGORGE Curtains

Dear customer,

Thank you for your review and support.
Really sorry for the inconvenience.
But your order has been shipped out, and it has been delivered on 2023-04-10 09:51
NEW HAVEN, CT 06513, Your express has been delivered (In/at mailbox)
Here is the tracking information:
Tracking link: https://t.17track.net/en#nums=SF6043586520330
Could you please ask your family or neighbors if they have been signed it for you first?
And please check if it is in your PO Box.
If not, could you please ask the local postal office?
Any questions, please feel free to contact us.
Have a nice day!

Best regards,
Kara

Valorada con 1 estrellas sobre 5

I ordered curtains 2 weeks ago

I ordered curtains 2 weeks ago. Haven’t heard when shipping. Tried to call. No answer. Emailed. No response. Customer service is non existent.

They sure take your money fast.

18 de abril de 2023
Opinión espontánea
Logotipo de KGORGE Curtains

Respuesta de KGORGE Curtains

Dear customer,

Thanks for your support and sorry for the inconvenience.
Could you pls tell us your order number?
We can't find your order and e-mail accord your this name Dee.
And we usually respond to all emails we receive.
If you do not get a reply from us, it may be that the system judges it as spam, so we will not receive your email.
Pls don't worry, we will try our best to help you.
Look forward to your reply.

Best regards,
Kara

Valorada con 1 estrellas sobre 5

Kgeorge is an overseas company

Kgeorge is an overseas company. Buyer beware! I ordered a custom shade sail, whoever they subbed to made the wrong size. They wouldn't take it back. Horrible customer service!

17 de agosto de 2022
Opinión espontánea
Logotipo de KGORGE Curtains

Respuesta de KGORGE Curtains

Dear customer,

Thanks for your support and sorry for the inconvenience.
Could you pls email us your order number and item-specific questions?
We can't find your order accord your this name DJ.
We will verify it and then send you a solution. Please don't worry.
Thank you for your understanding and cooperation.
Look forward to your early reply.

Best regards,
Kara

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