Kick Headquarters Limited Opiniones 

138
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I originally pre-ordered some trainers on 21/12/2023 and read that they wouldn't be shipped until the week commencing the 25th Dec which was fine. On 3rd Jan I hadn't heard anything which had me a bit... Ver más

Valorada con 1 estrellas sobre 5

I bought a pair on Nike on 30 October, I paid with credit card, order is successful, but at today 13 November I don’t receive shipping communication, I try contact them but email don’t work, they don’... Ver más

Valorada con 5 estrellas sobre 5

My Daughter has bought a pair of nike runners in feburary kick headquarters and has not recieved them why is this €210 and no goods can you please let us know why this has happened she made the purc... Ver más

Valorada con 5 estrellas sobre 5

I ordered a Nike Air max Plus Unity/ Berlin on the 7th December from KHQ to be delivered to my residence in Dublin, Ireland. Since then I had a few queries with regard to the reference tracking n... Ver más

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

The Official Trustpilot of Kick Headquarters, the online trainer specialist curating a range of trainers from Nike sportswear to high end luxury. Based in Ireland with distribution links in the UK, we offer Brexit proof shopping for our European and UK customers.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(138)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ordered Nike furyosa trainers

Ordered Nike furyosa trainers , came today , had trouble with ups but khq sorted it all for me, I was a little impatient and annoyed but they understood and assisted me through it all, I appreciate them and these runners will be put to good use, thank you guys for the help and support I will be back. Overall quality of these also are outstanding!

10 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t waste your time

Absolutely horrendous experience with KHQ!! Ordered some trainers for Christmas on the 29th of November! Paid £155 and was promised they would arrive within 2-10 working days, well in time for Christmas. 3 and a half weeks later and still no tracking or any communication at all. Messaged multiple times on their Instagram and sent two emails and didn’t hear anything. Only then I commented on their post asking for tracking on my order - they deleted the comment and finally replied. Told me they’d send me a refund instead cause they couldn’t provide me with tracking. Now I’ve no trainers and the money won’t clear through to my bank in time before Christmas. Will never be buying from this business again and will be telling all my friends and family to stay well away. Wish I’d read the other reviews before buying from this brand.

21 de diciembre de 2021
Opinión espontánea
Logotipo de Kick Headquarters Limited

Respuesta de Kick Headquarters Limited

Good morning Alex, could you please contact us at infokickheadquarters@gmail.com so we can look into this for you as we are uncertain as to which order you may be referring to.

Valorada con 5 estrellas sobre 5

Belter service and a pleasure to deal…

Belter service and a pleasure to deal with, KHQ couldn’t do enough as UPS didn’t bother to try and deliver and just dropped them at a local hub. The BW classic air max are top drawer.

16 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best in the biss…

Top class service able to answer any questions asked an the shoes were with me within a week of them being orderd will 100% order again an would highly recommend

14 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fire sneakers and great customer service

30 de noviembre de 2021
Opinión espontánea
Logotipo de Kick Headquarters Limited

Respuesta de Kick Headquarters Limited

Hi Trenyce, thank you for shopping. Our apologies to hear you were waiting to hear back from us however glad we were able to clear this issue up for you.
Kind regards,
Kick Headquarters Team

Valorada con 5 estrellas sobre 5

5 star

Came fast and my clothes are great quality very happy with the service

2 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely terrible

Purchased a full tracksuit from them which was supposed to arrive within 10 days.
After 15 days it still hadn’t arrived and they would not respond to me on any of there social media platforms. Eventually I got in contact with them on Instagram and they said that they did not send it yet. They then provided me with a tracking number the day after and days later the package arrived. I opened the package to find that it only contained the top half of the tracksuit! They now won’t reply to me on Instagram so I am stuck with one half of a tracksuit

23 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

no response

i placed my order on the 30th of sep and still ain't got it emailed them many times got back to me once telling me at the moment orders are taking from 2-10 days to deliver and its coming up to 3 weeks i also emailed them to change trainer size but still no respone just need to know whats going on.
Got it sorted got i touch with me just now

18 de octubre de 2021
Opinión espontánea
Logotipo de Kick Headquarters Limited

Respuesta de Kick Headquarters Limited

Glad to be able to assist you Raqeeb, thank you again for shopping with us.
Kind regards,
Kick Headquarters Team

Valorada con 1 estrellas sobre 5

Not received order and no communication

Ordered a pair of trainers, have not received item, have also had no response from emails or direct message

1 de septiembre de 2021
Opinión espontánea
Logotipo de Kick Headquarters Limited

Respuesta de Kick Headquarters Limited

Hi Liam,
Thank you for getting in touch, we were glad to be able to assist you with the query and get this issue resolved.
Kind regards,
Kick Headquarters Team

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