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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely top notch. If you're okay waiting 3 weeks or slightly more like myself then it is well worth it. Ordered 24th August and received it 16th Sep today. Looks fabulous and genuine with all intr... Ver más

Valorada con 5 estrellas sobre 5

Yes good experience, the shirt took about 2/3 weeks to arrive but was of good quality at a decent price.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Never really leave reviews, but because I was unsure if it’s genuine or not thought I would. Reviews already said delivery is slow, as it was which was already mentioned when purchasing the goods. Arr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Decided to try this company as it was the only online store offering last years away football kit that we wanted for our grandson. There were a mix of negative and positive reviews but better than som... Ver más


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

93 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great quality, shipping expensive

Great quality, reasonably priced, unfortunately shipping was very expensive

11 de febrero de 2025
Logotipo de Kickitshirts

Respuesta de Kickitshirts

We are very sorry that we have charged a higher shipping fee due to cross-sea transportation, but we will continue to improve product quality so that every customer has a satisfactory experience.

Valorada con 1 estrellas sobre 5

I would like a refund

I would like a refund as i ordered my shirt and it took a month and a half to arrive. Really unhappy with this

11 de febrero de 2025
Logotipo de Kickitshirts

Respuesta de Kickitshirts

We are very sorry. Normally our delivery time is 15-20 days. Due to the half-month Spring Festival holiday, we have communicated this delay to you in advance. And we apologize for the inconvenience caused to you.

Valorada con 5 estrellas sobre 5

great service

They sent the wrong size, and when I made them aware or this they quickly rectified their mistake and as it was printed on and not refundable they only charged shipping which I thought was reasonable and they kept me informed all of the time.

20 de enero de 2025
Logotipo de Kickitshirts

Respuesta de Kickitshirts

Thank you for bringing this to our attention, and we sincerely apologize for our oversight. Your proactive communication has given us the opportunity to regain your trust, which we value deeply.

Valorada con 5 estrellas sobre 5

Great

Clear and personal communication through WhatsApp! Received a great quality Valencia FC shirt.

20 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic quality

I ordered 3 shirts. I was absolutely amazing by the quality. Just like the real thing. I’ll only be using them for my shirts from now on. I took one size bigger than I normally do and it first perfectly.

29 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

"Expired order"

I placed an order 192 days ago and the order says expired. I tried sending an email to the customer support but the email address is not recognised. My money and time wasted.

18 de junio de 2024
Opinión espontánea
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Respuesta de Kickitshirts

We sincerely apologize for any inconvenience caused. Could you please provide more detailed information? Additionally, may we have your order number? Our team will contact you as soon as possible.
You can also reach us via:
Email: service@kickitshirts.com
WhatsApp: +86 198298807592

Valorada con 5 estrellas sobre 5

Wow absolutely unreal

Wow absolutely unreal quality of product,
Ordered 6 shirts all are absolutely perfect.
Shipping was 3-4 weeks as expected with Christmas coming up but but I assure you for products of this quality and price it’s well worth the wait.
Thanks guys will definitely be ordering again

16 de diciembre de 2024
Opinión espontánea
Logotipo de Kickitshirts

Respuesta de Kickitshirts

Thank you so much for your patience, understanding, and genuine feedback! We will continue to improve our service and quality to ensure every football fan can wear their favorite kits with pride.

Valorada con 5 estrellas sobre 5

Shocked at the quality!

Wow! I was extremely cautious with the price of these kits but the quality is amazing, looks exactly like the real thing and badges and name is embedded with great quality, delivery was exactly as described, would definitely buy from here again very pleased

14 de diciembre de 2024
Opinión espontánea
Logotipo de Kickitshirts

Respuesta de Kickitshirts

Thank you for sharing your experience! Your satisfaction is what we always strive for. We'll continue to improve our service and quality to serve you even better. 👕✨

Valorada con 1 estrellas sobre 5

After reading good reviews about this…

After reading good reviews about this company I thought I would order my daughter the Liverpool kit that she has wanted for so long but I wish I had never bothered & just hunted about for the original kit!
After a while of hearing nothing & no updates I contacted them, yes they got back to me with excuses after another 5 or 6 emails they told me that apparently my parcel had gone missing at the sorting office in the UK they were looking into it, after still no outcome I asked for a refund after a month & a half!
What an absolute joke! Now my daughter doesn't have the kit for Christmas!
When asking for a refund they didn't process it & told me the refund couldn't be processed until next week! I have never heard anything like it.
I'm glad I paid through PayPal & I will hopefully get my money back sooner!
I will never use them again & now I am left short for cash right near Christmas, what a waste of time!

12 de diciembre de 2024
Opinión espontánea
Logotipo de Kickitshirts

Respuesta de Kickitshirts

We are truly sorry for the inconvenience and the negative experience this has caused you. Unfortunately, due to an issue during shipping, your package was not delivered as expected. We deeply regret this, and we have already processed a refund for you. Please check your account for confirmation.

Valorada con 5 estrellas sobre 5

Never really leave reviews but wow!!

Never really leave reviews, but because I was unsure if it’s genuine or not thought I would. Reviews already said delivery is slow, as it was which was already mentioned when purchasing the goods. Arrived on time. Really happy with my purchase, quality and fit is 🤌🏼. For the price can’t go wrong, really recommend this. If you’re having doubts or any issues with tracking customer service is amazing and respond quickly too.

30 de noviembre de 2024
Opinión espontánea
Logotipo de Kickitshirts

Respuesta de Kickitshirts

Thank you so much for your review. We truly appreciate your patience and understanding regarding the slightly slower shipping speed. Your feedback motivates us to keep improving our service and quality to ensure a better shopping experience.

Valorada con 5 estrellas sobre 5

Overall happy with my purchase

I was sceptical when I initially came across this website, I checked TrustPilot reviews beforehand to ensure it was legit, and after research I decided to make a purchase. I can echo below reviews when I say I’m pleasantly surprised! As per what I’d read, and the information given on the website, delivery was slow, however as it was known when I bought the kit, it wasn’t an issue, and took 16 days to arrive. The clothing is great for the price paid and the extras were added per my request, yes it’s not the best quality you’ll find on the market however you get what you pay for (probably around 50% ish off the official websites prices) and I’m definitely pleased with the kit. The material is soft and sizing is great. Thanks!

22 de noviembre de 2024
Opinión espontánea
Logotipo de Kickitshirts

Respuesta de Kickitshirts

Hi, thanks for the lovely review! We’re thrilled you’re happy with the kit and found great value. Enjoy! 😊⚽

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