Be warned - poor quality product and outrageous shipping costs.
Be warned, this is not an Australian company or website. I purchased an item for $150 and upgraded to express shipping for $22. Whilst the item arrived quickly, it was of poor quality and not worth $150, you could buy a similar item on Amazon for $39 (I wish I researched better!). When I requested to return the item, I was given an international address to ship the item to. When I complained, I was given an Australian address to return it to but $29 was deducted from my refund for the original shipping, which would suggest the item cost $51 to ship to me. Apparently this was outlined in the shops T&Cs which I admittedly didn’t read, but I have never experienced such outrageous costs before. Plus I had to return the item at my own cost $15. All up my poor experience with this company cost me $65. I strongly discourage buyers from using this store
Respuesta de Kids Playhouse
Hi Rebecca, thank you for sharing your experience. We are very sorry to hear that the product did not meet your expectations and that the delivery charges, return arrangements, and refund deductions left you feeling disappointed. We understand how frustrating unexpected costs and uncertainty around returns can be, and we appreciate you bringing these concerns to our attention. Please contact our customer support team with your order details so we can review what happened and discuss your concerns directly.
The Team @ Kids Playhouse