Kidstore Opiniones 

33
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a Christmas present for my granddaughter quite early in November to be sure we would get the right one. It arrived and was packed away safely until Christmas morning. When my daughter open... Ver más

Valorada con 5 estrellas sobre 5

We bought our children's Christmas presents from Kidstore.ie. We were delighted with the variety of choice, prices, quick delivery and high quality toys. Highly recommended!

Valorada con 5 estrellas sobre 5

I found their website easy to use, was happy to get free delivery on my purchase, the product arrived quickly and although there was an issue with the courier, their customer support was brilliant, th... Ver más


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4,7

Excelente

TrustScore: 4.5 sobre 5

33 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(33)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Little Dutch Pram

The little Dutch pram is so beautiful, such a special gift. The delivery was so unbelievably fast, I ordered two days before the birthday and it arrived on time. 5 star service!!

29 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer service,quick delivery

I found their website easy to use, was happy to get free delivery on my purchase, the product arrived quickly and although there was an issue with the courier, their customer support was brilliant, they answered quickly, followed up with a phone call and genuinely tried to resolve the issue. Very pleased.

28 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a Christmas present for my…granddaughter

I ordered a Christmas present for my granddaughter quite early in November to be sure we would get the right one. It arrived and was packed away safely until Christmas morning. When my daughter opened the box the walker was broken in 2 places. We were all very disappointed but I told them not to worry, that I would contact Kidstore and sort it out. And that’s exactly what happened! As soon as they reopened after a well deserved Christmas break they ordered a replacement which arrived safely. I did send a photo of the walker so that’s a tip for anyone who might find themselves in a similar position.
We are very reassured that Kidstore take their customer service seriously and attended to the issue quickly. Top marks!

13 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointing experience

Very disappointing experience, massive customer service issues, waiting 2 months for a product for Christmas to be told 3 days before Christmas it was sent to another customer and nothing can be done! Will have a very disappointed child on Christmas Day!

22 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would not recommend this store

Would not recommend this store. They have really lovely products available however return costs are not included so if you have to return anything you incur the cost. Also when I requested the return they did not flag that I would not get a full refund as I would need to now cover the cost of the initial postage. So it cost me €11 to return post and they took €8 off the refund of my item. €19 spent for a €40 product and I now have nothing to show for it. I would not have returned the item in the first place if this had been made clear.

19 de diciembre de 2022
Opinión espontánea
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Respuesta de Kidstore

Hi Ciara, Lynn here the new owner of KID. I am so sorry that you felt frustrated with your experience with our store in 2022. When I took over the business in 2023 I did change the return policy, so the initial postage is never deducted from the customer for change of mind returns. Although your issue occured before I came on board, I would still like to offer you a refund for the extra shipping that was taken from your return. If you can send me your details/order number I will get this sorted for you as a matter of priority - lynn@kidstore.ie. Take care and best wishes, Lynn

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