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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have used Jack and the team several times now, Jack is friendly, professional and transparent about what work needs doing. Always great quality work too! Our go to for any plumbing work :)

Valorada con 5 estrellas sobre 5

Jack and his team have been fantastic - real experts, and very professional and friendly. From tracking down and fixing any number of problems with the central heating system we inherited to installin... Ver más

Valorada con 5 estrellas sobre 5

The cold water mains connection behind our washing machine leaked badly. A neighbour recommended Jack. I called him at 5pm and he was with us by lunchtime the next day. He identified the leak, explain... Ver más

Valorada con 5 estrellas sobre 5

Newly moved into our home, the washing machine had broken! Bought a replacement and needed the unit plumbed in. Not knowing anyone in the area I researched and saw Jack was highly recommended. Rang... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de instalación de gas
  2. Fontanero

Información proporcionada por diversas fuentes externas

We are a family run business based in Pulborough, West Sussex. Jack has been working as a qualified plumber since 2010. We are on the Checkatrade.com website where customers have left comments regarding our previous work. We offer full plumbing and heating services throughout the Sussex area as well as parts of Hampshire and Surrey. Our service offering includes Boiler installation, repairs and Servicing for all makes and models, Heating repairs and upgrades, Landlord Gas Safety Certificates, Bathroom Refurbishments, Condensing Boiler Replacements and unvented hot water systems. As an accredited installer we highly recommend Worcester boilers for their quality, reliability and efficiency but most of all their guarantee (10 Years). If you need a new boiler please get in touch to discuss your needs. Gas and water installations should always be carried out by a qualified professional because even a small fault can cause considerable damage. For more information or a free no obligation quote please call us on 07590 414 641 or if you prefer you can email us.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(43)

10 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent

Jack arrived on time, straight on the job, very courteous and didn’t mind my annoying dogs barking at him! Well priced, highly recommend to anyone!

20 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Emergency fix to w/m connector

The cold water mains connection behind our washing machine leaked badly. A neighbour recommended Jack. I called him at 5pm and he was with us by lunchtime the next day. He identified the leak, explained how it had happened and fixed it. He also shortened the pipe so the isolation valve is now easily accessible. He is very pleasant, efficient, tidy and has great communication skills. Highly recommended

14 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

From the moment I contacted the firm to…

From the moment I contacted the firm to discuss the problems I was having with my central heating Jack and Ash were efficient, courteous and helpful.
Ash carried out the service very efficiently and professionally. He is a very tidy worker
The result is that the the systen is much more efficient and the flat is warmer.

21 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb Service

Have used kidwellplumbing for a number of years and always found to be reliable and reasonable. Got home the other day to discover no hot water. Too late to ring so I sent a text. To my amazement Jack was knocking o the door at 9am the following morning. He had reasoned we were a bit of a priority and bumped us up his list. An hour later saw the fault diagnosed and a faulty valve replaced. Superb service from a real professional.

25 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy customer!

Prompt and clear response to all communication, fair price and exemplary work plus excellent clean up afterwards! No hesitation in recommending Jack.

14 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service.

Very helpful, responsive and highly professional in his approach. As always jack planned and provided excellent service - highly recommended.

20 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exemplary work

Exemplary work. Clean thorough and caring, Jack and Ash were highly professional. They worked a twelve hour stint to ensure that thework was carried out to the higest standard and thet we were left warm and safe.They reconfifured our whole hot water system including improvements to our central heating.
We are delighted with their work and recommend Jack Kidwell without reservation.

29 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding professionalism

From my initial call making an enquiry to the 'sign off' the whole experience and professionalism was outstanding. Jacks advice and work was of the highest quality. We love our new heating system, so quite and powerful!

10 de noviembre de 2022
Opinión espontánea
Logotipo de Kidwellplumbing

Respuesta de Kidwellplumbing

Really glad to hear you're happy with the new boiler and system. Thanks for the review.

Valorada con 5 estrellas sobre 5

Installed outside taps

This is not the first time that Jack has completed work for me and I would recommend him whenever I can. He is professional, efficient, tidy, reasonably priced, explains clearly and keeps me informed. He has a great understanding of older and newer plumbing, previously fixing both my underfloor heating and downstairs toilet.

11 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jack has done a number of jobs for us…

Jack has done a number of jobs for us now, including fitting a new boiler, hot water tank, thermostat and some radiators. We wouldn’t consider calling anyone else. If you’re looking for a plumber, Jack is your man

31 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Replacing a shower mixer bar

We ran into a problem replacing a shower mixer bar, and got in touch with Jack to see if he could come to look at it and fix it. After sharing some photos it turned out to be a very simple issue and Jack advised a fix over email. We really appreciated this, as he could have easily come to see us and charged us instead. We'll be giving Jack a ring when we have a real problem to deal with.

17 de septiembre de 2020
Opinión espontánea
Logotipo de Kidwellplumbing

Respuesta de Kidwellplumbing

Hi Henry,

Thanks for your review. Happy to hear you were able to fix the issue with my advice, always happy to help with any further issues.

Valorada con 5 estrellas sobre 5

Very reliable, courteous and well priced.

I have called upon Jack’s services a few times now; I find him to be one of the most courteous, responsive and helpful plumbers / heating engineers in the area. He has fixed the central heating timer, serviced the boiler and attended to burst pipes.

8 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jack was able to come out at short…

Jack was able to come out at short notice to fit us with a new boiler. Very efficient and thorough, we are very happy with the new system he recommended. Polite and friendly service.

10 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service at a very reasonable…

Excellent service at a very reasonable price. We had to call Jack out on a very cold February night, due to a faulty valve on our boiler. The fault was identified quickly, a spare part sourced And fitted the following day.

2 de marzo de 2020
Opinión espontánea
Logotipo de Kidwellplumbing

Respuesta de Kidwellplumbing

Thanks for the review. Always happy to help.

Valorada con 5 estrellas sobre 5

Great service from Jack at Kidwell…

Great service from Jack at Kidwell Plumbing & Heating. Arrived punctually, answered some questions I had very thoroughly and carried out my boiler service with no fuss, no mess.

I highly recommend this company.

20 de enero de 2020
Opinión espontánea
Logotipo de Kidwellplumbing

Respuesta de Kidwellplumbing

Thanks for the review mark. Glad you like the service.

Valorada con 5 estrellas sobre 5

Jack is really excellent

Jack is really excellent. He has done several jobs for us including new radiators around the house, boiler servicing, new gas pipe work for our calor gas dining room fire, new ball valve etc.

Very organised and professional.

Highly recommended

7 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

Jack was quick, honest and efficient and I would highly recommend him.

20 de marzo de 2019
Opinión espontánea
Logotipo de Kidwellplumbing

Respuesta de Kidwellplumbing

Hi Fiona,

Thank you for your feedback. Much appreciated.

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