Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Kingcade Home is a professional interior design business based in Sydney that specialises in residential and commercial projects. Kingcade Home provides inviting interiors that are timeless. We are passionate about creating ingenious designs that are truly captivating. At Kingcade Home, we deliver seamless end-to-end service utilizing our strength in sourcing and interior design to save you money and time. We provide a complete interior design package from selection to delivery and assembly according to your needs. Casting your impression with a design while Saving your Money and Time is our ultimate goal.
Australia
3,5
2 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Beautiful furniture at bargain prices. Very helpful seller!
Respuesta de kingcade Home
I'm glad to hear you had a positive experience with the furniture purchase! Finding beautiful furniture at bargain prices and dealing with a helpful seller is always a great combination. Enjoy your new furniture! :)
I ordered a hall runner from Kingcade Furniture on 1 June 2023. After hearing nothing, I emailed them on 6 June 2023 to follow up on a tracking number. A reply stated that they would check with the warehouse and get back to me the next morning. A few days later I received a phone call telling me that my order had been held up because they had charged me the incorrect amount for shipping. I had paid $23.93 as stated on their online ordering system. Apparently the shipping should have been $120 which is completely outrageous. I was then advised that the problem had occurred due to an error at their end and they would arrange to get the runner sent to me the following week. After waiting another week, I followed up on my emails with them, only to find an email from Kingcade Furniture dated 9 June 2023 advising me that I had received a refund. They had not contacted me to advise that they would be cancelling my order, just processed a refund. I personally will never buy, or attempt to buy from this company ever again. Their customer service was completely unacceptable. I have since purchased the exact same runner from another company for a similar price with free postage and their service was impeccable.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.
