KINGKONG FITNESS Opiniones 

76
TrustScore: 2 sobre 5

2,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

After the poor review (read below), Kinkong fitness contacted me and provided me with a prompt refund. I have therefore update my initial one star to three stars. I am awaiting something on backord... Ver más

Valorada con 5 estrellas sobre 5

Very happy with this transaction. The communication by Tracy and Henry through the payment process, shipping and pick-up was fantastic. It's always great when you are constantly updated as a buyer... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This getting really annoying! we purchased a power rack deluxe package in August which was preordered for September but only got them in November. We understand that with everything is happening, but... Ver más

Información sobre la empresa

  1. Tienda de equipos para fitness

Escrito por la empresa

Kingkong Fitness was established late 2019 with extensive experiences in gym and fitness industry. At Kingkong Fitness, our vision is to offer the premium quality products with best value and we love making customers happy.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

76 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,1

Todas las opiniones

(76)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Worst communication ever

Worst communication ever! I pre-ordered a power rack/squat cage expecting it to be sent early December. Now the stock is available on the website and I’m yet to receive any confirmation about my order besides that my order has been placed. I have emailed, sent messages through Instagram and tried calling but it just rings through. Never ordering from here again.

22 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a variety of products from…

I ordered a variety of products from king king fitness at the start of August 2021 about $2500 worth, understand there were issues with delivery company but it’s now middle of December and I am STILL waiting for the last of my order. What has been delivered arrived in bits and pieces. There communication is terrible, near impossible to speak to Henry over the phone and takes up to a week to answer through the Facebook messenger service. All I ever get is sorry we experiencing delays, I will never buy from King Kong again nor would recommend anyone to. Surely given it’s been nearly 4.5months the case should be priority but the weeks just keep going bye and nothing.

15 de diciembre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Plenty of room to improve customer service

After the poor review (read below), Kinkong fitness contacted me and provided me with a prompt refund. I have therefore update my initial one star to three stars.

I am awaiting something on backorder but have not been able to contact anyone for a progress update. Don't answer phone calls or respond to emails. I'm starting to wonder if it's actually a real business.

9 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

missing part

This getting really annoying! we purchased a power rack deluxe package in August which was preordered for September but only got them in November. We understand that with everything is happening, but we emailed you numerous times with pulley lat missing part but no to avail. This needs to be address as soon as possible

25 de noviembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Reasonable cost with quality for home

Reasonable cost with quality for home gym set up. Due to separated dispatch from warehouses from Sydney and Melbourne, receiving items one by one all different time frames was a bit annoyed as a delivery man left all item in front of door without ringing the bell at all each time but apart from it, good communication with a customer and a quick response for replacing a item.

16 de agosto de 2021
Valorada con 1 estrellas sobre 5

I ordered a bench and waited for over a…

I ordered a bench and waited for over a week before contacting them to ask where it was as I had received nothing to say it had been shipped. Was told that apparently in the description it said "Pre order" when it clearly said "In Stock no logo bench"
I told them that it wasn't like that in the description (wouldn't have tried purchasing it if it had) and that they have terrible customer service. The email I received back was "I have refunded your money". Worst customer service ever!!!!

20 de julio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Average customer service.

Contacted for pick-up, assured all stock would be available, arrived to find that they had allowed someone else to take stock a week early and had not accounted for this.
Rectified by delivery free of charge but this took an extra week and came in 2 lots.

Product is as described.

16 de julio de 2021
Valorada con 5 estrellas sobre 5

Emailed once I purchased a bench to see…

Emailed once I purchased a bench to see if you’d send me one with your logo on it. Never even got a reply but then posted my thoughts on this site and less than 10 minutes later the owner of the company contacted me on my mobile and immediately fixed the issue. What’s more is he didn’t ask me to change my review- I changed it purely because of the outstanding good will this company showed me. Highly
Recommended to all!

3 de julio de 2021

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más