I have been with Kinore for over three years now, and I cannot recommend them enough. The service is prompt, professional, and to a very high standard. I've been dealing with Tamar and her team, and t... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We had a great support from Kinore. We are really happy about their service for our company. Special thanks to Jessica who has always been proactive and professional.
La empresa ha respondido
My experience with Kinore has been really positive. In particular, very recent interactions with Tamar Heffernan, who has been proactive and attentive, have offered me and my business extra valuable... Ver más
La empresa ha respondido
Horrible experience. They failed to provide any services as part of my contract, lied, claimed they spent 295 mins on me when they haven't spent an hour doing anything, failed to answer any questions,... Ver más
Información sobre la empresa
- Contable
- Estudio contable
- Servicio de contabilidad
- Auditor autorizado
- Servicio de nóminas
- Servicio de declaración de impuestos
Escrito por la empresa
Kinore, previously known as Accountant Online, is an award-winning online chartered accountancy and company secretarial firm, providing accounting, bookkeeping, payroll, company secretarial, and tax preparation services to startups and SMEs in Ireland and the UK. With a team based in Donegal, Dublin, Northern Ireland, and remote locations across Ireland and overseas, they offer professional services using cloud technology, making it easy and secure for clients to access their expertise. They are proud to have won numerous awards, including Best Overall Accountancy "Practice of the Year" in 2020, "Online Practice of the Year" 2022 and 2024, and recipient of the "Client Service Award" 2024 at the Irish Accountancy Awards. Kinore is also named Xero's "Partner of the Year" in 2021, 2022, 2023, 2024. Kinore's success is a testament to their commitment to delivering high-quality services that meet the needs of their clients, no matter where they are located. Whether you are starting a new business or looking to streamline your existing operations, Kinore is here to help. Visit their website to find out if they are a fit for your business.
Información de contacto
Irlanda
- kinore.com
Fantastic service.
I have been with Kinore for over three years now, and I cannot recommend them enough. The service is prompt, professional, and to a very high standard. I've been dealing with Tamar and her team, and they have made business hassle-free every time I deal with them.
16 de abril de 2026
Opinión espontánea
Respuesta de Kinore
Hi Eoin,
Thank you so much for your kind words and for taking the time to share this review- it really means a lot to us.
We’re delighted to hear that you’ve had such a positive experience over the past three years and that the service has made things easier and more hassle-free for you. Tamar and the team will be especially pleased to read your feedback.
We truly appreciate your continued trust and support.
Kind regards,
Claire O Donnell
Really Positive Experience
My experience with Kinore has been really positive. In particular, very recent interactions with Tamar Heffernan, who has been proactive and attentive, have offered me and my business extra valuable which is really appreciated. Thank-you Tamar and Kinore!
25 de marzo de 2026
Opinión espontánea
Respuesta de Kinore
Hi KG,
Thank you so much for taking the time to share your feedback. We’re delighted to hear that your experience with Kinore continues to be a positive one.
It’s especially lovely to see Tamar recognised for her proactive and attentive support- I’ll be sure to pass on your kind words, which she will really appreciate.
We truly value the long-standing partnership we’ve built with you over the years and are grateful for the trust you continue to place in us. We look forward to continuing to support you and your business.
Kind regards,
Claire O Donnell
We had a great support from Kinore
We had a great support from Kinore. We are really happy about their service for our company.
Special thanks to Jessica who has always been proactive and professional.
15 de abril de 2026
Opinión espontánea
Respuesta de Kinore
Hi Sébastien,
Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that you’re happy with the service and support provided to your company.
I will be sure to pass on your kind words to Jessica, who will be thrilled to receive the recognition for her proactive and professional approach.
We truly appreciate your trust in us and look forward to continuing to support you and your business.
Kind Regards,
Claire
Great when you’re a client but terribly…
Great when you’re a client but terribly slow when exiting. Took so long to prepare final accounts that it’s complicated the closing down of the company. Very annoyed.
1 de mayo de 2025
Opinión espontánea
Respuesta de Kinore
Hi there,
Thank you for your feedback. Unfortunately, we’re unable to identify you based on this review, but we’d appreciate the opportunity to look into this further.
Please reach out to us on hello@kinore.com, so we can assist and resolve any outstanding issues.
Kind regards,
Armand
Worst Service
April 15th 2025
- My corp is micro: 100 bookings in average. Not much!
- Kinore makes me do the association of BOOKINGS to accounts MYSELF.
- Kinore makes me do the association of TAXES to the accounts MYSELF.
So during the year Kinore literally does not do anything at all BUT filing BC1 and Returns etc.
And then:
Kinore pushes the filing of my taxes until the last moment possible (November for a business year closing at the 31st of December) and then provides me with an email that informs me of fines to be paid by me if I am late signing.
That happened in two consecutive years. So I agreed with them to file in the first couple of months and .... after having provided my numbers: NOTHING. Now they tell me May they would file.
After complaining and wanting to cancel the contract, they expect me to pay for the rest of the contracted period until November!
Outrageous
15 de abril de 2025
Opinión espontánea
Respuesta de Kinore
Hi Simon,
Thank you again for sharing your feedback. I understand your concerns and appreciate you taking the time to discuss them with me. Since we’ve already been in touch, I just wanted to reiterate that I’m here and committed to finding a resolution. I look forward to continuing the conversation and working together toward a positive outcome.
Please feel free to reach out to me directly at clientsuccess@kinore.com if there’s anything further you'd like to discuss.
Kind Regards,
Armand
Tesco Great shop
Great shop. Fresh food. Great Quality. Friendly staff.
22 de marzo de 2025
Opinión espontánea
Overpriced
Kinore quoted me a price for submitted my form 11 tax return at a total of €1250. Later that day, I had it completed within 20 minutes with an alternate vendor for €200.
It was close to deadline, so it seems they 'added' an urgency fee. AKA price gouging
31 de octubre de 2024
Opinión espontánea
Respuesta de Kinore
Hi Ronan,
Thank you for sharing your feedback with us. I’m sorry to hear that our service fee did not meet your expectations.
At Kinore, one of Ireland’s largest online practices, we aim to provide a thorough and timely service, especially around tax deadlines. Our urgent fee reflects the level of priority and dedicated support we provide to ensure accurate filings are completed on time. This includes not only the filing itself but also ongoing guidance and tax planning to help optimise your tax position for the year ahead.
I tried reaching out by phone to discuss this further, as I’d like to explain our approach in more detail and address any concerns you may have. Please feel free to contact me directly at joanne@kinore.com or at +353 1 525 2706 at a time that suits you.
Kind regards,
Joanne Creevy
Client Services Manager
Starting as a small business and…
Starting as a small business and growing each year, we are pleased to be working with Kinore. The support from their staff has been exceptional. Friendly and efficient staff, alway prepared to go over and beyond to help and ensure we meet deadlines. Communication is key with Kinore. If we have any issues, or concerns, they will take their time to explain and guide us. Making sure all accounts/wages etc are done correctly and processed on time. We are offered extra support within webinars, keeping us up to date with company policies, marketing, performance and profitability. We highly recommend Kinore.
12 de septiembre de 2024
Opinión espontánea
Respuesta de Kinore
Hi Ciara,
Thank you for your excellent review! It has been a pleasure supporting your business as it grows, and we're thrilled to hear that our team has provided such a valuable service to you. We take pride in delivering friendly, efficient support with clear and consistent communication, so it’s wonderful to know this has been your experience.
We’re also glad that our webinars and additional resources have been helpful in keeping you informed. Your recommendation is truly appreciated, and we look forward to continuing our successful partnership as your business continues to thrive!
Kind regards,
Eimear Shiels
Client Success Manager
Highly recommended!
I have been a Kinore customer for a number of years now. I am always impressed with the high level of service I receive whenever it's needed. The whole team is knowledgeable, friendly, and very good at their jobs. Highly recommended!
11 de septiembre de 2024
Opinión espontánea
Respuesta de Kinore
Hi Brian,
Thank you so much for your kind words and continued trust in Kinore! We're thrilled to hear that our team's service and expertise have left such a positive impression on you. Your recommendation means the world to us, and we're grateful to have you as a loyal client. If there's anything you ever need, don't hesitate to reach out to me – we're always here to help!
Kind regards,
Eimear Shiels
Client Success Manager
Kinore is trying to manipulate a better score on Trustpilot
Kinore trying to mark as my previous reviews as 'containing illegal or harmful material' after not refunding me for work they didn't do, being ridiculously delayed in delivering everything we agreed.
No Kinore, you won't get your scores up high neither with a new name (after rebranding from accountantsonline), not by stopping people from sharing their honest reviews.
29 de julio de 2024
Opinión espontánea
Respuesta de Kinore
Hi Mike,
Thank you for taking the time to share your feedback. However, we must respectfully disagree with your statements, as they do not accurately reflect the situation.
We want to clarify that we are not attempting to manipulate our scores on Trustpilot. Our goal is to ensure all our clients receive the best service possible, and we take every review seriously.
We have made multiple attempts to reach you by phone and email to discuss your concerns and resolve any outstanding issues, but unfortunately, you have not responded. It is important to note that all contracted work has been completed for you.
We value transparency and honesty in all our client interactions, and we encourage open communication to resolve any misunderstandings. We remain available to discuss this matter further should you choose to engage with us.
Please contact me at eimear@kinore.com or 015252703 at your earliest convenience so we can resolve this matter to your satisfaction.
Kind regards,
Eimear Shiels
Client Success Manager
Great service
Great service, past 4 years been a breeze. Would highly recommend.
23 de julio de 2024
Opinión espontánea
Respuesta de Kinore
Hi Artur,
Thank you so much for your wonderful review! We are delighted to hear that the past four years have been a breeze for you. You have been an absolute pleasure to work alongside and your recommendation means a lot to us. We look forward to continuing to provide you with excellent service.
Best regards,
Eimear
Super efficient and responsive
Super efficient and responsive. They have sorted out setting up my Irish limited company, accounting software and all of my tax and company secretary returns. And it's all online. Ace.
3 de noviembre de 2023
Respuesta de Kinore
Hi Lesley,
Thank you so much for your fantastic feedback! We're thrilled you find our services super efficient and responsive. At Accountant Online, we prioritise providing seamless solutions for our clients, whether setting up your Irish limited company, managing accounting software, or handling tax and company secretary returns.
It's great that our online platform has made the process even more convenient.
If you need further assistance or have any questions, don't hesitate to let us know. We're here to help!
Kind Regards,
Claire
It's quite expensive for the little…
It's quite expensive for the little they do.
And to get a reply can take ages.
23 de octubre de 2023
Respuesta de Kinore
Hi Liam,
Thank you for taking the time to share your feedback with us on Trustpilot. We truly appreciate your input and are grateful for the opportunity to address any concerns you may have.
Rest assured, I have already contacted you to discuss your feedback further. Your satisfaction is our top priority, and I'm committed to resolving any issues you've encountered.
If you have any additional questions or concerns, please don't hesitate to reach out. I'm here to help and am dedicated to providing you with the best possible experience.
Kind Regards,
Cathy
10/10
Gavin, Jamie and the team at accountant online are extremely on the ball and very responsive to emails, queries and advice. Been with them 2 years and have had no issues. Evan, Swim 21 Training.
17 de octubre de 2023
Respuesta de Kinore
Hi Evan,
Thank you so much for your kind words, Evan!
We're thrilled to hear that you've had such a positive experience with Gavin, Jamie, and the team at Accountant Online.
Providing timely and attentive service is always our top priority, and we're delighted that we've met your expectations for the past two years.
If you have any questions or need assistance, don't hesitate to reach out. We're here to support you every step of the way.
Thank you for choosing us as your accounting partner!
Kind Regards,
Armand
XXI Century Accounting.
We are very happy with the service. Finally, there's an accounting firm who responds promptly and eliminates the paper load. Truly sustainable accounting.
6 de octubre de 2023
Respuesta de Kinore
We are delighted to hear that your experience with our services has been a positive one.
Your satisfaction is our priority, and we're always here to help.
Thank you for taking the time to share your experience with us. We look forward to supporting further.
Our first year with AO was great
Our first year with AO was great. Everything on time and quick responses. Really happy to go ahead with Accountantonline. Hope this journey continues!
2 de octubre de 2023
Respuesta de Kinore
Hi Nisha,
It's lovely to hear you have had such a great experience with the support provided! Thank you for taking the time to share this feedback.
We pride ourselves on providing the high level of service our clients deserve, and trust you will continue to experience this into the future.
Very helpful staff and quick responses
Very helpful staff and quick responses to quires make my experience with Accountantonline great.
20 de septiembre de 2023
Respuesta de Kinore
Thank you so much for your five-star review and for taking the time to share your experience.
We are delighted to know that you had a wonderful experience with our services. Your feedback is valuable, and it motivates us to continue delivering top-notch service to all our clients.
If there's anything else you need, please don't hesitate to let us know. Your satisfaction is our priority, and we're always here to help.
Disappointing
Disappointing! I’ve had 3 changes of accountant in less than a year. As a new business owner, I’ve felt unsupported! It’s a tough transition moving from sole trader to LTD and having confidence in your accountant is a gamechanger having experienced this initially as a sole trader. I won’t be continuing with accountants online once I can find a replacement
26 de septiembre de 2023
Respuesta de Kinore
Good day Lynn,
We genuinely value your feedback and want you to know that your concerns are important to us.
I've reached out to you directly and would love the opportunity to speak with you further about your experience.
We are committed to addressing any issues you may have encountered. Your satisfaction is our top priority.
Our aim is to resolve any issues and make sure your future interactions with us are positive.
Thank you for giving us the chance to connect and improve. We look forward to hearing from you.
succesful business people out there, walk away from AO !
I have been with this accountant for more than 3 years. The first year, low cost, fast response, fantastic work (They love mini businesses). Second year they started pushing for much higher fees for the same workload. 3rd year, this is beyond words, we pay 18000 euros in service charge for a job they do in few days. At the end, they get it all wrong, late and they blame us for the delay despite the fact that they have access to all our systems all year round. Now we end up paying for tones of extra charges which was never planned for. I would be you, don't even consider them as a potential accountant
Let me tell you WHY YOU SHOULD NOT GO AHEAD WITH ACCOUNTANTONLINE !
They wants to align their fees to your revenue. Basically your success, it's their success. Like a leech attached to you to suck your revenue. No other words for it. If I could I would walk away from this bunch of mafia immediatly.
11 de diciembre de 2023
Opinión espontánea
Exceptional Accounting Support
I am incredibly pleased with the outstanding services provided by Accountant Online and their team. They have expertly managed my bookkeeping, VAT services, and payroll needs, ensuring everything is in perfect order and compliant.
What sets them apart is their proactive approach. They are always on top of their to-dos, saving me time and stress. Their dedication to providing excellent customer service is unmatched. They respond quickly to my queries and provide clear, concise explanations.
I highly recommend Accountant Online for their expertise, reliability, and exceptional support. Thank you for your outstanding service!
26 de octubre de 2023
Opinión espontánea
Respuesta de Kinore
Hi Sarah,
Thank you so much for your glowing review! We greatly appreciate your kind words and are thrilled to hear that you are pleased with our services. At Accountant Online, we strive to exceed expectations by delivering expert bookkeeping, VAT services, and payroll solutions while ensuring compliance and accuracy.
We're delighted that our proactive approach has been beneficial for you, saving you time and alleviating stress. Providing excellent service is at the core of what we do, and we're glad to hear that our responsiveness and clear explanations have been noticed and valued.
Your recommendation means a lot to us, and we're grateful for the opportunity to support you and your business. If you ever need any further assistance, please don't hesitate to reach out.
Thank you for choosing Accountant Online!
Kind Regards,
Armand
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