Kinzeno Opiniones 

Respuesta de Kinzeno

Hace 17 horas

Hi Terry,

I completely understand how encountering multiple offers during checkout could lead to frustration. Shopping should be a seamless experience, and I regret that it was not in your case.

Your feedback is invaluable, as it highlights areas where we can improve our service. I would like to personally investigate your order to understand the situation better.

I've sent you a direct message via Trustpilot with additional details to assist in my review. You can respond there or, if you prefer, reach out through our contact form at https://kinzeno.com/contact-2. Please use the subject line "Trustpilot – [Brand Name]" and reference your review for quick reference.

Thank you for bringing this to our attention. I am committed to resolving this matter and restoring your confidence in us.

Warm regards,
Kinzeno Customer Care Manager

Respuesta de Kinzeno

Hace 17 horas

Hi,

Thank you for your thoughtful comments. I'm delighted to hear that your experience with us was positive.

Your support means a lot to us, and we look forward to the opportunity to serve you again in the near future.

Warm regards,
Kinzeno Customer Care Manager

Respuesta de Kinzeno

Hace 17 horas

Bonjour Claude,

Je vous remercie sincèrement de votre compréhension pendant l'attente de votre livraison. Si vous avez des questions ou besoin d'aide entre-temps, n'hésitez pas à me contacter. J'attends avec impatience votre retour dès réception de votre commande !

Cordialement,
Responsable du service client Kinzeno

Respuesta de Kinzeno

Hace 17 horas

Hi Betty,

I genuinely empathize with your disappointment upon encountering multiple offers during the checkout process. Shopping should indeed be a seamless experience, and I regret that we fell short of that standard for you.

Your feedback is invaluable as it highlights areas for improvement. I would like to personally investigate your order to understand what went wrong.

I have reached out to you via Trustpilot with some details to facilitate this process. Please feel free to respond there, or if you prefer, you can contact me directly through our form at https://kinzeno.com/contact-2. Just use the subject line "Trustpilot – [Brand Name]" and reference your review for quicker assistance.

Thank you for bringing this matter to our attention. I look forward to the opportunity to rectify the situation.

Warm regards,
Kinzeno Customer Care Manager

Respuesta de Kinzeno

Hace 17 horas

Hi Mahendra,

Thank you for your valuable feedback. I’m delighted to know we met your expectations and provided a positive experience.

Your support means a lot to us, and we truly appreciate the opportunity to serve you. Should you have any additional thoughts or questions, please feel free to contact us.

Thanks once more, and have a wonderful day!

Best regards,
Kinzeno Customer Care Manager

Respuesta de Kinzeno

Hace 17 horas

Hej Anneli,

Jag är glad att höra att din beställning kom fram snabbt och uppfyllde dina förväntningar. Din feedback är ovärderlig för oss, och vi uppskattar verkligen att du tog dig tid att dela den.

Med vänliga hälsningar,
Kinzenos kundtjänstchef

Respuesta de Kinzeno

Hace 2 días

Hello,

Thank you for your kind words.

We appreciate your positive feedback and glad that you had a great experience.

We truly value your support and we hope to do business again with you soon.

Kind regards,
Kinzeno Support Team

Respuesta de Kinzeno

Hace 2 días

Hello Marilyn,

Thank you for your feedback! We're glad to hear you were happy with our service. We appreciate your input regarding our specials and will take it into consideration.

We strive to provide options that enhance your experience while remaining mindful of cost.

Kind regards,
Kinzeno Support Team

Respuesta de Kinzeno

Hace 2 días

Hello Ed,

Thank you for your feedback. We're glad to hear that our product has been helpful in managing your pain. We understand your concerns regarding pricing and appreciate your input.

We're constantly striving to provide value to our customers and will take your comments into consideration.

Kind regards,
Kinzeno Support Team

Respuesta de Kinzeno

Hace 3 días

Hello,

Thank you for taking the time to share your enthusiasm for our product! We are thrilled to hear that you are looking forward to experiencing success with it. Our team is dedicated to ensuring that our customers achieve their goals, and we are here to support you every step of the way.

If you have any questions or need assistance, please don’t hesitate to reach out. We wish you the best of luck and look forward to hearing about your success!

Warm regards,
Kinzeno Support Team

Respuesta de Kinzeno

Hace 3 días

היי יגאל מימנרבי,

תודה שלקחת מזמנך לשתף אותנו בחווייתך החיובית! אנו שמחים לשמוע שמצאת את ההסבר שלנו ברור ומשכנע, כמו גם שתהליך ההרשמה שלנו מהיר ונוח.

אנו שואפים לספק ללקוחותינו את השירות הטוב ביותר האפשרי, והמשוב שלך מחזק את מחויבותנו למצוינות. אם יש לך הצעות נוספות או שאתה זקוק לעזרה בעתיד, אל תהסס לפנות אלינו.

בברכה חמה,
צוות התמיכה של קינזנו

Respuesta de Kinzeno

Hace 3 días

Hi Anitra,

Thank you for taking the time to share your experience with us! We're delighted to hear that you found the ordering process easy. We strive to provide a seamless experience for our customers.

Rest assured, we are working diligently to ensure your order is processed and shipped as quickly as possible. If you have any questions or need further assistance, please do not hesitate to reach out.

We appreciate your business and look forward to serving you again in the future!

Warm regards,
Kinzeno Support Team

Respuesta de Kinzeno

Actualizada hace 9 horas

Hi Cherrill,

Reading your review, I can understand why seeing highly rated reviews before customers have had the opportunity to fully use the product could raise questions about transparency. I take feedback like this seriously because trust is an important part of every customer's experience with our brand.

Customers choose to leave reviews at different stages of their experience. Some share their impressions of the ordering or delivery process, while others update their feedback after using the product. Every review published on Trustpilot is subject to Trustpilot's own moderation policies. We encourage every customer to leave honest feedback that reflects their individual experience, and we recognize that perspectives can vary depending on where someone is in that journey.

If you'd like to discuss your concerns further, please contact me directly through https://kinzeno.com/contact-2 so I can better understand your perspective. When reaching out, please use the subject line Trustpilot - Kinzeno. You may also contact our support line at +14752843055. Please reference this review when contacting us so I can personally follow up.

I appreciate you taking the time to share your thoughts, as feedback like yours helps us better understand the concerns our customers care about.

Best regards,
Kinzeno Customer Care Manager

Respuesta de Kinzeno

Hace 3 días

Hi Barbara,

Thank you for taking the time to share your experience with our product. We are pleased to hear that you found it easy to use and we sincerely hope it provides you with the relief you seek.

If you have any further questions or need assistance, please don’t hesitate to reach out. Your satisfaction is important to us.

Warm regards,
Kinzeno Support Team

Respuesta de Kinzeno

Hace 3 días

Hi Michael,

Thank you for taking the time to share your feedback. We are delighted to hear that you found the information about our product to be helpful. Our goal is to provide clear and comprehensive details to assist our customers in making informed decisions.

If you have any further questions or need additional information, please do not hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Warm regards,
Kinzeno Support Team

Respuesta de Kinzeno

Hace 3 días

Hi Brenda,

Thank you for taking the time to share your feedback. We are pleased to hear that you found our explanation of the item to be thorough and informative. Our team strives to provide clear and detailed information to ensure our customers make well-informed decisions.

If you have any further questions or need additional assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future.

Warm regards,
Kinzeno Support Team

Respuesta de Kinzeno

Hace 3 días

Hi,

Thank you for your kind words.

We appreciate your positive feedback and glad that you had a great experience.

We truly value your support and we hope to do business again with you soon.

Warm regards,
Kinzeno Support Team

Respuesta de Kinzeno

Hace 3 días

Hi Sallie,

Thank you for taking the time to share your feedback regarding your recent experience with us. We are pleased to hear that you found the ordering process easy. We strive to provide a seamless experience for our customers.

We appreciate your input regarding the number of add-ons available during the ordering process. Your feedback is valuable, and we will consider it as we work to enhance our customer experience.

We hope that it meets your expectations and delivers the results you are looking for. If you have any questions or require further assistance, please do not hesitate to reach out.

Thank you for choosing us!

Warm regards,
Kinzeno Support Team