kissskids.com Opiniones 

38
TrustScore: 2.5 sobre 5

2,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Most of this rating is based on the time it took to get the product. The tracking was misleading. It was actually delivered 2 weeks after the tracking says it was delivered. The product is actually... Ver más

Valorada con 5 estrellas sobre 5

I sent this to my grandson. He is in another state so I did not get to see his reaction but his mom says he was so so excited about it!! He loves all the pockets and his mom says it is well made. I... Ver más

Valorada con 1 estrellas sobre 5

The absolute worst, misleading company. Product arrives (or not) from a slow boat out of china! No idea was ordering from china as website looks domestic. Ordered two personalized infant beenies on 1... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Do NOT order first it takes forever to get product. Ordering from Etsy or even temu is faster which is what I will be doing. The “sale” they have isn’t really one. And the material is cheaply made and... Ver más

La empresa ha respondido

Información sobre la empresa


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 87% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,4

Todas las opiniones

(38)

12 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

This beach blanket is extremely…

This beach blanket is extremely lightweight, which makes it a breeze to carry to the beach. It folds up neatly and fits easily into our beach bag. The custom name is a cute addition, and my child loves that it's just for them. The material is strong and has held up well to our beach activities. It's a great product that combines functionality with a personal touch.​

17 de febrero de 2025
Valorada con 1 estrellas sobre 5

Heard nothing after placing an order

I made an order for one of the customize blankets with the baby name on it and paid through paypal, that was on February 1st but til today i haven't received anything, no information regarding my order no order number or tracking number or if my order has been shipped they just withdraw my money and that's it I have sent an email with no response, i have tried texting them twice in their website on the "chat with us" button with no reply, its either u send me the product or refund me, cuz am seriously disappointed with the way am being treated

1 de febrero de 2025
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

Hi dear customer,

We understand your feelings very much. I am sorry that this shopping has brought you an unpleasant mood. I am sorry for being late. Could I have your e-mail address please, so I can check for you? Or you can try to contact our customer service email again for communication.

Valorada con 1 estrellas sobre 5

Never received product or refund

Never received the product.
They agreed to send refund.
Never received refund!
Rubbish company!

31 de enero de 2025
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

Hi dear customer,

We understand your feelings very much. I am sorry that this shopping has brought you an unpleasant mood. Refund approval will be completed within 5-7 business days and refunded to your bank. please wait patiently, thanks. If you have not received it, you can try to contact our customer service again.

Valorada con 1 estrellas sobre 5

Never received item and am not getting a response

I never received my customized beenie that I ordered for my son for Christmas. I didn’t know I was ordering from China. The site does not tell you that. So we missed Christmas. It’s now January 21 and I still haven’t received the item. When I follow the tracking number it says it’s delivered but we never received them. My order number is KKID59212. I’ve sent two emails and still haven’t heard back.

14 de diciembre de 2024
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

Dear Customer,

Your order shows that it has been delivered to your door. If you have not received it, I recommend contacting your local post office for further assistance. Tracking number >> IN61PF500006029528. Their phone number is 1 (901) 300-0701

Valorada con 1 estrellas sobre 5

The absolute worst

The absolute worst, misleading company. Product arrives (or not) from a slow boat out of china! No idea was ordering from china as website looks domestic. Ordered two personalized infant beenies on 12/5, said shipping in 5 days. Still waiting month later. Missed Christmas hope I don’t miss winter!

2 de enero de 2025
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

Hi dear customer,
We understand your feelings very much. I am sorry that this shopping has brought you an unpleasant mood. We are committed to improving our services. Please feel free to reach out to our after-sales email at any time, and our customer service team will be happy to assist you with any after-sales issues.

Valorada con 3 estrellas sobre 5

Near-Perfect Item Despite Service Hiccup

A small point deducted from the service because there was no automatic query about personalization. But the direct communication worked really well and I am 100% happy with the item.

18 de octubre de 2024
Logotipo de kissskids.com

Respuesta de kissskids.com

Dear customer, thank you for your love, we will continue to work hard to do better.

Valorada con 2 estrellas sobre 5

Poor quality

Took over a month to arrive and cheaply made! The print is so small!

25 de diciembre de 2024
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

Dear customer, I am very sorry that you are not satisfied. We are committed to improving and appreciate your feedback. If you have any other after-sales concerns, please feel free to reach out to our customer service team, and they will assist you in finding a satisfactory solution.

Valorada con 1 estrellas sobre 5

No Response on Order

Please cancel this order. Thank you.
Michelle Busch

I placed an order on 11/28/24 and got a confirmation email on the order but I have heard nothing since. I sent another email to customer service but I have heard nothing. Is this a legit company?

27 de noviembre de 2024
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

Hi, I am so sorry for keeping you waiting. We are doing real and honest business. The order process is clear and reliable. Could I have your e-mail address please, so I can check for you?

Valorada con 1 estrellas sobre 5

Disappointed

Disappointed! I placed my order and haven’t heard from them other than my confirmation email. The tracking information doesn’t work and doesn’t show me anything. I paid extra for expedited shipping. I ordered 2 personalized beach towels and two personalized aprons for my grandsons 🥲

28 de noviembre de 2024
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

Hi, Sorry to keep you waiting. We understand your feelings very much. I am sorry that this shopping has brought you an unpleasant mood. You can contact our customer service email to check your order status.

Valorada con 3 estrellas sobre 5

The product is terrific but communications are ridiculous. …

The product is terrific & will be a great xmas present for my grandson. The company's communications, however, would be comical if it didn't look like I had been bilked out of £27. The bot that answered my query just disappeared after my 1st question. I was then met with silences until finally I was assured my item would arrive on 11 November 2022. I wrote it off as a stupid mistake & then an exact example of the advertised apron and hat arrived.

11 de noviembre de 2024
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

Thank you for your continued support of our business.

Valorada con 1 estrellas sobre 5

Waited 6 weeks

Waited 6 weeks , nothing , then told my parcel was being sent to Staffordshire , I’m in York , Sent a dozen emails and they’re not responding , never use this company

20 de octubre de 2024
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

Hello,
Thank you for your feedback.We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance. Our customer service has responded to your message via email and we hope we can find a solution.

Valorada con 2 estrellas sobre 5

Where is my order?

Ordered 3 ornaments in mid October. The tracking option doesn't work. I have no idea when or if these ornaments will arrive. Cleverly disguised Chinese company. Stay away.

15 de octubre de 2024
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

Hello, thank you for your trust and order. We are doing real and honest business. The order process is clear and reliable. You will get all the status from your email after you make your purchase. Don't worry. If you have any questions, please contact our customer service email >>service@kissskids.com

Valorada con 1 estrellas sobre 5

Will Never Order From This Company Again!

This company does not even deserve 1 star. I ordered 12 of the Santa cloth gift bags for family members. The initials and each name were printed in a bright, neon pink, not a Christmas Red as shown is picture. I spent over 6 weeks communicating by email with company. They only offered 20% refund on a very pricy order. Still working with them for resolution. I have request phone # to talk in person with someone, and no # provided.

9 de septiembre de 2024
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

Hello,
Thank you for your feedback.We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.

May I know your order number or email please?We will check more details and provide you with satisfying solution.Please don't worry.
Your early reply will be highly appreciated.Thank you for your support.

Valorada con 1 estrellas sobre 5

Unhappy with the white apron and white…

Unhappy with the white apron and white lettering. I may have made a mistake not seeing where to change the color of the print but you cannot read the name and I am not satisfied. I contacted the company and they did not offer a solution other than me placing and paying for another order with a very small discount. Unsatisfactory customer service, I would not recommend.

16 de octubre de 2024
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

Hello,
Thank you for your feedback.We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.

May I know your order number or email please?We will check more details and provide you with satisfying solution.Please don't worry.
Your early reply will be highly appreciated.Thank you for your support.

Valorada con 1 estrellas sobre 5

Wrong Products!! No replacements!!! Watch out

The company did not send a confirmation mail, and two products I definitely did not order. They did not offer a solution to replace, send the right products or anything. They offered to give me a 50% discount for future purchases. No thank you, not ordering again things I do not get at the end!

13 de mayo de 2024
Opinión espontánea
Logotipo de kissskids.com

Respuesta de kissskids.com

We are sorry that you are not satisfied with the product and delivery time. We are trying to shorten the time of delivery. You can contact our customer service email >>service@kissskids.com to discuss your dissatisfaction and see if we can solve the problem.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más