Klass - Unit G1/E3 Opiniones 19

TrustScore: 4.5 sobre 5

4,4

Freeport Fleetwood,, Anchorage Road, FY7 6AE Fleetwood, Lancashire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Was let down by Royal Mail delivery, but once delivered, dress was lovely. Unfortunately it didnt look quite right on me, so I took it back to a store. The refund was simple which was such a relief as... Ver más

Valorada con 5 estrellas sobre 5

I tried my dress on at klass Freeport then went away to think about it the showed my family then ordered on line which was so easy to do that I then ordered a second one online as well. They came on... Ver más

Valorada con 5 estrellas sobre 5

Ordered a jumper online after calling in the shop but they didn't have my size. I ordered with confidence after seeing the jumper in person. The lady in the shop advised me to look online, so glad I d... Ver más


Información sobre la empresa

  1. Tienda de ropa para mujeres
  2. Tienda de ropa

Sobre Klass - Unit G1/E3

Escrito por la empresa

Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.

We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.

Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .

We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.

Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.

At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.

All our garments are manufactured to the highest standards using specifically sourced quality fabrics.

We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.

Our promise to you

Escrito por la empresa

Our customers are at the heart of everything we do.
Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.

Tracked 48 Hour Delivery

FREE 48 Hour Delivery On Orders Over £30

Get free 48 hour tracked delivery on all orders over £30

Información de contacto

  • Freeport Fleetwood,, Anchorage Road, FY7 6AE, Fleetwood, Lancashire, Reino Unido

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4,4

Excelente

TrustScore: 4.5 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 82% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Return was nice and easy

Was let down by Royal Mail delivery, but once delivered, dress was lovely. Unfortunately it didnt look quite right on me, so I took it back to a store. The refund was simple which was such a relief as I do hate returning anything.

16 de marzo de 2026
Valorada con 4 estrellas sobre 5

Lovely Shop

Lovely shop, friendly staff.

29 de enero de 2026
Logotipo de Klass - Unit G1/E3

Respuesta de Klass - Unit G1/E3

Good Afternoon Toni, many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.

Valorada con 5 estrellas sobre 5

Have bought some lovely things from…

Have bought some lovely things from klass,lovely quality and the service is excellent both from staff in the shop or on line

30 de junio de 2025
Logotipo de Klass - Unit G1/E3

Respuesta de Klass - Unit G1/E3

Good Afternoon Yvonne, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Valorada con 5 estrellas sobre 5

New to Klass having given up on my…

New to Klass having given up on my usual shop. Must say I am impressed by the diversity of styles available in klass …..I’ll be back soon x

7 de julio de 2025
Logotipo de Klass - Unit G1/E3

Respuesta de Klass - Unit G1/E3

Good Afternoon, I'm glad to learn that you were impressed with our service on your first order! We really appreciate you taking the time to write a review and I hope we can welcome you back again soon.

Valorada con 5 estrellas sobre 5

Good customer service

Ordered a jumper online after calling in the shop but they didn't have my size. I ordered with confidence after seeing the jumper in person. The lady in the shop advised me to look online, so glad I did.

4 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Friendly efficient Staff

Friendly efficient Staff.
Super selection of clothes.
Love it, I can always find classy and decent styles at affordable prices.

11 de noviembre de 2024
Logotipo de Klass - Unit G1/E3

Respuesta de Klass - Unit G1/E3

Good morning Carol

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Valorada con 5 estrellas sobre 5

my first time in Klass and was…

This was my first time in Klass and was very impressed with the staff and merchandise

28 de octubre de 2024
Logotipo de Klass - Unit G1/E3

Respuesta de Klass - Unit G1/E3

Good morning Sandra

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Emma - klass.co.uk

Valorada con 5 estrellas sobre 5

Ordering online couldn’t have been easier.

Shop didn’t have my size so was advised to order online. Couldn’t have been easier. Dress fits perfectly and exactly what I was after.

27 de agosto de 2024
Logotipo de Klass - Unit G1/E3

Respuesta de Klass - Unit G1/E3

Good afternoon Helen

Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.

Kind Regards Sophie - klass.co.uk

Valorada con 5 estrellas sobre 5

The service was excellent

The service was excellent, ordered my dress on the Friday & received it Saturday morning, what person wouldn't be pleased with that kind of delivery so thankyou!

24 de mayo de 2024
Logotipo de Klass - Unit G1/E3

Respuesta de Klass - Unit G1/E3

Good morning Alma

Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!

Kind Regards Sophie - klass.co.uk

Valorada con 5 estrellas sobre 5

Love buying from Klass

Love buying from Klass, always efficient and love the quality of the clothes

23 de febrero de 2024
Logotipo de Klass - Unit G1/E3

Respuesta de Klass - Unit G1/E3

Good afternoon Christine

It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!

Kind Regards Emma - klass.co.uk

Valorada con 5 estrellas sobre 5

Friendly atmosphere

Friendly atmosphere in store with lovely music,and the clothes are beautiful,and fit great.

15 de febrero de 2024
Logotipo de Klass - Unit G1/E3

Respuesta de Klass - Unit G1/E3

Good afternoon Sally

Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!

Kind Regards Sophie - klass.co.uk

Valorada con 5 estrellas sobre 5

I tried my dress on at klass Freeport…

I tried my dress on at klass Freeport then went away to think about it the showed my family then ordered on line which was so easy to do that I then ordered a second one online as well. They came on time and in good condition even though they were in very scrunched package but creases dropped out after being hung up. But all in all it was a pleasurable experience

21 de agosto de 2023
Valorada con 5 estrellas sobre 5

Everything I have purchased from Klass…

Everything I have purchased from Klass has five stars from me

31 de julio de 2023
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Respuesta de Klass - Unit G1/E3

Good afternoon Sue

Thank you for your amazing feedback. It is lovely to see you enjoy our products again and again, it is greatly appreciated!

Kind Regards Kate - klass.co.uk

Valorada con 5 estrellas sobre 5

Excellent

Very happy with my purchase. The quality and price is paramount to me. Delivery great will be using this company again, and would definitely recommend

3 de julio de 2023
Valorada con 5 estrellas sobre 5

Wonderful service

30 de mayo de 2023
Logotipo de Klass - Unit G1/E3

Respuesta de Klass - Unit G1/E3

Good morning Olwyn

Many thanks for your kind review as it is greatly appreciated!

Kind Regards Emma - klass.co.uk

Valorada con 5 estrellas sobre 5

Yes pleased with my purchases on line…

Yes pleased with my purchases on line better than going in store at Fleetwood very poor stock one skirt yet again

8 de mayo de 2023
Logotipo de Klass - Unit G1/E3

Respuesta de Klass - Unit G1/E3

Good afternoon Elaine

Thank you for your feedback, we are pleased you liked your order. We will pass on the information to the relevant department.

Kind Regards Kate - klass.co.uk

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