klika.com.au Opiniones 

134
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

BEWARE – I purchased a set of adjustable dumbbells from this company, and they arrived faulty. What followed was a nightmare: it took around 15 phone calls just to get a replacement sent. The replacem... Ver más

Valorada con 5 estrellas sobre 5

Bought a 40 litre Kolner car fridge from Klika - exactly as described on the web site. Klika responded quickly to my questions. Ordering and payment very easy. Their online customer portal allows ea... Ver más

Valorada con 5 estrellas sobre 5

Website is very easy to use, product arrived within the projected time frame. The electric car I purchased is in great condition, my son loves it! I was contacted by a klika rep via phone shortly afte... Ver más

Valorada con 5 estrellas sobre 5

I ordered a camper trailer cover and inadvertently paid twice via paypal without realising the next morning I received a call from Kerry at Klicka to double check if I actually intended to order 2 co... Ver más

Información sobre la empresa

  1. Tienda departamental
  2. también en la categoría
  3. Centro comercial
  4. Mercado online
  5. Tienda de animales
  6. Tienda de grandes almacenes
  7. Tienda de mobiliario para salones

Escrito por la empresa

Klika is a retail ecommerce store, we offer only top-quality products for our customer all over Australia. Our aim is to make your online shopping experience the best it can be, with competitive prices, convenient shipping and a selection of 25,000 products ready to dispatch locally. From home appliances, furnitures, to trampolines, threadmills, trade tools, and so much more, we've got a diverse range of products and brands for our customer to choose from.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

134 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(134)

32 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Buyers beware

Buyers beware! Tried but a couch and the company they use are pathetic and it is honestly not worth the hassle! Both companies so far are useless! The more people that know this the better! What a waste of my time and efforts! Wouldn’t even give 1 star if it was possible!

20 de agosto de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Powertrain Home Gym 4700… 0/10 would not recommend!

I bought the Powertrain Home Gym 4700 from Klika a few months ago.
When I received the 5 boxes I found that there were over 20 parts missing from it's contents. I reached out to the Klika customer support team and they dispatched the parts over a week later.
The instructions are all online and are terrible. They are not scaled correctly and are outdated with some parts no longer existing or being replaced.
After several hours/days of putting together the gym, it was very apparent that it was lacking of any semblance of quality.
I was unable to perform half of the exercises claimed by the product without impingement or the whole gym moving uncontrollably or even tipping.
At this point I decided the gym was simply unusable as I could only do 2 or 3 exercises on the gym properly and even those were not optimal due to the poor pulleys which were shipped in a mangled state meaning the cables would not move smoothly.
I reached out to Klika customer support and demanded a full refund stating that it was unable to do a large number of the claimed exercises, providing video and photo proof. They said they could either give a minimal refund of approximately 1/6 of the originally purchased price and retain the goods or box up the gym myself and have it collected without refund.
I then explained to them under consumer law the product was not meeting it's advertised capabilities and that I was demanding a full refund. They were then agreeable that they would send a courier to pick up the boxes once I had packed the gym up and offer a full refund.
All in all a terrible experience, however, I did receive a full refund. I did lose a lot of my time between building the gym set and back and forthing with customer support. But I did gain something - knowledge that I should never purchase from this company again.

1 de julio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Abysmal service from this company

Abysmal service from this company. Klika have failed to honour a valid warranty claim I have been pursuing for 12 months now on a faulty electric wood splitter I purchased. They have repeatedly failed to follow up on my e-mail enquiries and have not responded to enquiries made for me by Consumer Affairs Victoria. Do not deal with this company. Do not trust this company.

14 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad Product being covered in name of Customer Policy

I bought this sofa bed online and chose to collect myself.
Once assembled I noted the zipper / slider was broken.
On informing them of damage they asked me to get it fixed myself for partial refund,
which I did not accept.
Later they told me that I have to send sofabed to their warehouse to get it replaced or get refund.
In Australia cost of carrying this 30KG, 2 mtr X 1.5 mtr X 1 mtr item will cost me atleast $ 200.
This is good but Dirty trick to avoid issues faced due to lack of quality control
Now they dont even followup or get in touch.
I will not deal with them again

17 de febrero de 2020
Opinión espontánea

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