KMS Tools & Equipment Opiniones 2266

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered 2 products from KMS Calgary. 1 was available immediately, while the second would be transferred from another store in a week or so. KMS had no problem holding the first until the second a... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

You ask me if satisfied when the correspondence and contacts are from a Prince George location when I am in Victoria on Vancouver Island the only thing you got right is I am in Canada. As for you... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a Milwaukee Quik-Lok rubber broom attachment from KMS Tools and couldn't be happier with the service. Their price was competitive with larger big box type stores and they shipped to my hous... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de herramientas
  2. Proveedor de herramientas neumáticas
  3. Proveedor de equipos de seguridad
  4. Tienda de insumos para soldadura
  5. Tienda de insumos para artesanías en madera

Escrito por la empresa

"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"


Información de contacto


4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 52% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Terrible phone service

29 de mayo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

Thank you for your feedback. We’re sorry your phone experience did not meet expectations. We appreciate you bringing this to our attention and will share your comments with the store manager.

Thank you,
Denise

Valorada con 5 estrellas sobre 5

Wonderful first impression!

OK! This is my first order from this fantastic company and I'm quite impressed! Best price around, speedy shipping, and a great item delivered 100% OK. Very pleased with the overall deal! Thanks, KMS!

28 de mayo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

It means a lot that you had a good experience. Thank you for taking the time to share your review.

Valorada con 5 estrellas sobre 5

Needed some wood polish they showed me…

Needed some wood polish they showed me theirs but not what I wanted. Staff then went to a computer found the item online with a different company. WOW that's service

6 de mayo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

Thank you for choosing us! We're pleased to hear about your positive experience.

Valorada con 5 estrellas sobre 5

2 products from KMS Calgary.

I ordered 2 products from KMS Calgary.
1 was available immediately, while the second would be transferred from another store in a week or so. KMS had no problem holding the first until the second arrived requiring only one trip to pick up both at the same time.
Might be a common courtesy but I appreciated it nonetheless.
Pricing was also good.

21 de mayo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

We are happy to hear you had a good experience. Thank you for choosing us!

Valorada con 5 estrellas sobre 5

I purchased the cross cut sled rails…

I purchased the cross cut sled rails and the guide rail (adjustable). I glued and screwed and clamped on my saw table for flattness. I'm just saying, it's dead...absolutely.....dead flat and square. No light through my trusted square either, I mean dead flat and square. I also purchsed the adjusable rails, which took me 3 minutes to fit in place and adjust. Super tight fit, but smooth as butter sliding through the rails with zero slop. I've stuggled to make a sled that was accurate, but this worked, and flawlessly. Super easy to set up, and incredibly accurate. All my issues solved for perfect cross cuts. Best money I've ever spent! I highly recommend as the parts are so precise, and makes it simple to do. Amazing how truely good and accurate these are. I can't say enough how dead flat and perfect these really are! Don't waste your time or money trying, just do it, you'll be very happy and will probably save time and money too, like me!

26 de mayo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

Your satisfaction is our priority. We appreciate you choosing us and sharing your thoughts.

Valorada con 5 estrellas sobre 5

Great Canadian tool store

Competitive pricing, fast processing and delivery, and an amazing assortment of quality in demand tools in stock. Truly one stop online shop for Canadians in remote corners of the country.

13 de mayo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

Your kind words are greatly appreciated. Thank you for making us your choice.

Valorada con 1 estrellas sobre 5

Missed it by a mile

You ask me if satisfied when the correspondence and contacts are from a Prince George location when I am in Victoria on Vancouver Island the only thing you got right is I am in Canada.
As for your rewards program I tried twice to set this up even with the manager with my local store. not only did it not register my name or the Car Club when tried to use it or get other club members to register their purchases to the club. No registry existed but I do feel good that Prince George knows our Club for advertising great savings.
Rod Forbes
Vintage Car Club of Victoria

20 de mayo de 2025
Opinión espontánea
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Respuesta de KMS Tools & Equipment

Thank you for bringing this to our attention, and please accept our sincere apologies for the location mix-up. Our Victoria Store Manager is looking into your club account immediately to find out why the registry isn't tracking properly. They will contact you directly to get this fully resolved for you and the Vintage Car Club of Victoria. We appreciate your patience while we get this sorted out.

Thank you,
Denise

Valorada con 5 estrellas sobre 5

The staff was very helpful and…

The staff was very helpful and friendly. Great selection of products.

15 de mayo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

Thank you for the excellent review. We strive to meet your expectations and it's rewarding to hear we succeeded.

Valorada con 5 estrellas sobre 5

Great purchasing experience

I ordered a Milwaukee Quik-Lok rubber broom attachment from KMS Tools and couldn't be happier with the service. Their price was competitive with larger big box type stores and they shipped to my house very quickly. Overall a much better purchasing experience than I've had at some of the larger stores out there and I will definitely be looking to them in the future when I need tools.

27 de abril de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

Your comments are much appreciated. Thank you for making us your choice.

Valorada con 5 estrellas sobre 5

Solid Customer Care

With 4 KMS stores locally, the Abbotsford branch is always the go-to. In particular, Nikki has consistently solved every challenge we've brought to her, & made it look easy!

6 de mayo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

Thank you for choosing us! We're pleased to hear about your positive experience.

Valorada con 5 estrellas sobre 5

Very busy on sale day

Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.

9 de mayo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

Your satisfaction is our priority. We appreciate you choosing us and sharing your thoughts.

Valorada con 5 estrellas sobre 5

Good service

It is refreshing to actually get service now a days and everyone was super helpfull and friendly.Other than than the store needs to be twice the size with more selection I found everything I was looking for.

8 de mayo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

We are happy to hear you had a good experience. Thank you for choosing us!

Valorada con 5 estrellas sobre 5

I purchased a Milwaukee tool from them

I purchased a Milwaukee tool from them, opened it up to find it was used and returned, they let me exchange it with no hassle at all, and they where very friendly.

4 de mayo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

It means a lot that you had a good experience. Thank you for taking the time to share your review.

Valorada con 5 estrellas sobre 5

I came in on May 2 to purchase a tool…

I came in on May 2 to purchase a tool that was priced at $129 when I checked online on April 30. It turns out that the price jumped > $20.00 in May. KMS honoured the April price. This was really appreciated. They stock lots of tools and price them well.

2 de mayo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

We appreciate your review and thank you for sharing your experience with us!

Valorada con 5 estrellas sobre 5

Best selection of tools

Best selection of tools

29 de abril de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

Thank you for your positive review. We're glad you had a satisfying experience with us.

Valorada con 2 estrellas sobre 5

I have been a customer for many years…

I have been a customer for many years and had no complaints until this time. I purchased a $3300 lathe, plus accessories totaling over $4000, with an agreement with your manager that I could purchase the assembled floor model. He told me he would have it on a pallet ready to load into my trailer for April 2, 2026. I needed the assembled model due to my old age , poor physical condition and it being much easier to get into my shop in one piece on a dolly rather than having to carry all the individual, very heavy cast iron pieces. I rented a dolly, borrowed a trailer and when I arrived after a 4 hour drive to pick it up I was told I could not have the floor unit. This resulted in me having to unload the 500lb+ lathe in pieces with so much difficulty that my body gave out and I dropped the head stock onto the concrete floor of my shop damaging it. Why did this manager make a deal with me then cancel the deal without informing me. I would not have purchased it had I known he had changed the terms of our agreement without informing me. I am purchasing a high end table saw, jointer and thickness planer shortly totaling well above $10,000….sadly it won’t be from KMS. Dennis (Kelowna wood working machinery floor guy) is excellent. His manager is a liar.

planer

2 de abril de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

I am truly sorry to hear about the physical strain and damage this situation caused, especially after such a long history with us. It is disappointing to hear that the agreement for the assembled floor model was not honored. We value your feedback regarding Dennis and will certainly address the communication breakdown that took place. Please reach out to our Manager, so we can make things right.

Thank you,
Denise

Valorada con 5 estrellas sobre 5

I was looking for a digital angle gauge…

I was looking for a digital angle gauge and went to the new store on 184 st. A staff member helped me locate it, but it was sold out, so she checked and found it at the southside location. Then she helped me find a couple of Torx screwdrivers. Very nice. At the southside location, I found more helpful staff (and my DAG :). Obviously the product selection is awesome, but so are the staff.

2 de abril de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

Thank you for your five star review. The KMS Tools & Equipment team is delighted we could serve you so well.

Valorada con 5 estrellas sobre 5

Customer Service

I have shopped at KMS for a number of years and always default to them due to their selection and prices from everything for home repairs to fabrication. My experience in person and online has been 5/5. The customer service online provides very quick replies with great solutions.

1 de abril de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

We appreciate the five stars! Thank you for rating KMS Tools & Equipment and have a great day.

Valorada con 5 estrellas sobre 5

Prices reasonable

Prices reasonable, good inventory, people to talk to.

23 de marzo de 2026
Opinión espontánea
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Respuesta de KMS Tools & Equipment

We are happy to hear you had a good experience. Thank you for choosing us!

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