solenttrapshop Opiniones 193

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Part came fast but unfortunately it did not fit my DM tube 1.500 Titanium Tube x 1.375 ID Threads are 24 TPI. It appears each manufacturer has a different tube. This would definitely not hold solvent... Ver más

Valorada con 1 estrellas sobre 5

This is a Chinese manufacturer and distributor. The Grade 5 titanium unit purchased blew up after a little over 100 cycles. Literally the biggest waste of money I’ve ever experienced. On top of that t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First rate people to deal with, recently had an issue requiring replacement parts and they were extremely prompt to respond and the necessary parts arrived quickly. Will definitely contact them first... Ver más

Valorada con 5 estrellas sobre 5

I was concerned of the quality do to the low price but took the chance anyway. There was some issues with initial shipping but I chalk that up to 2021 Covid, Christmas, current political situation. T... Ver más

Información sobre la empresa

  1. Tienda de caza y pesca

Escrito por la empresa

solventrap shop is focused on developing safe and environmentally friendly solutions for cleaning firearms. We specialize in Solvent Trap & other cleaing technologies and proudly design, manufacture & assemble our products in Dallas, Oregon.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Personal review

I was concerned of the quality do to the low price but took the chance anyway. There was some issues with initial shipping but I chalk that up to 2021 Covid, Christmas, current political situation. To my surprise the quality of product I received was excellent, from machining to finish. I do highly recommended KM for your needs, and I will purchase from them again.

21 de diciembre de 2021
Valorada con 3 estrellas sobre 5

Shipping took forever, missing item, lousy customer service

Shipping took forever. I was told my order was shipped via USPS, when really, it was shipped via DHL e-commerce (the worst shipping service available). When it finally arrived (over two weeks after I ordered), not everything I ordered was in the package. I've been waiting three days for a response regarding the missing item, but have heard nothing. I doubt I'll order from KM Whisper again, nor would I recommend others order from them.

Update 12/17/21: the company is now sending the missing part. I’ll update again when it arrives.

Update: 12/28/21: the jig arrived on 12/24, just in time for Christmas. The jig is okay, nice and solid, but no bushing in the drilling hole to protect the jig from slips of the drill bit. Overall, the product seems to be well-made. The tube has some slight marring, but for the price, I'd say it was a reasonable purchase.

The company could still do a bit better with their communications. I'm thinking that this is a Chinese company (though the website seems to indicate it is based in the UK). I'll give them credit for making this right and increase my rating from 1 star to 3.

16 de diciembre de 2021
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Respuesta de solenttrapshop

Hi, Chad
Sorry for the delay in delivery. There are too many orders during Black Friday, and some of the orders are indeed shipped by DHL. But the order shows that you only bought one tube. I don’t understand the missing items, and I don’t seem to have received your email. Please contact me kmwhisperofficial@gmail.com or online chat in the store

Valorada con 1 estrellas sobre 5

No honor among thieves....

Even though I cancelled my order within the 24 hour time period, I cancelled it in less than 10 hours, they claimed it already shipped and would not honor their no questions asked cancelation policy...

6 de diciembre de 2021
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Respuesta de solenttrapshop

KMwhisper offers a “No questions asked”money-back guarantee. This means that you can cancel your order anytime pre-shipping. A 100% refund will be made if you cancel the order within 24 hours before the order is shipped out.
#1596 No shipment. 100% refund already
#1595 We did ship within 10 hours. So you can't cancel it, but you can return it
https://kmwhisper.com/pages/return-policy

Valorada con 5 estrellas sobre 5

My order Shows Delivered

My order Shows Delivered, incorrectly, to Stockton California, yet I live in a different state.

I did receive my order, thanks KMwhisper

14 de octubre de 2021
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Respuesta de solenttrapshop

Hi, Sresco
I am sorry that I filled in the wrong tracking number, but I shipped it correctly, and it was delivered on October 14. AZTEC,NM .In/At Mailbox

Valorada con 1 estrellas sobre 5

Still waiting

I would really like to rate you all hire but you have not done anything since 10-04-21 but charge my CC, my order is still in the unfilled status.

13 de octubre de 2021
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Respuesta de solenttrapshop

Hi, Lewis
Some of the items in U.S. warehouses have been sold out. Shipping delay caused All Items will be restocked on October 17th. orders from October 1st to October 15th will be shipped on October 17th.
We regret this unfortunate situation over which we had no control and apologize for the inconvenience.

Valorada con 5 estrellas sobre 5

10/10 customer service, shipping, value, and quality

Great customer service, and fast shipping. Items arrived quickly and exactly as described and the quality is very good. I had some questions for them and they were very quick to reply and accommodating. I'll definitely be making more purchases from KMwhisper in the future.

13 de octubre de 2021
Valorada con 5 estrellas sobre 5

Another satisfied customer

Debited my account, no communications and even with tracking number no information available on product that was ordered on the 2nd of October

After more communications everything worked out great! Product arrived and is as described. Thanks for being open and communicating. Will definitely buy from you again!

11 de octubre de 2021
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Respuesta de solenttrapshop

Hi, Tom
Expected to be delivered on October 13
2021-10-12 05:58
Chicago:2021-10-13 Scheduled Delivery Time (Local):2021-10-13

Valorada con 5 estrellas sobre 5

Very well built

Very well built, the one I got is heavy,but should last,tight tolerances, fast shipping,reasonable pricing,would definitely buy from this seller again...

9 de octubre de 2021
Valorada con 2 estrellas sobre 5

About a month since I ordered and still…

About a month since I ordered and still waiting, not a lot of communication. I’d love to use the product but can’t exactly give a good rating until I get it 🤷🏼‍♂️

9 de octubre de 2021
Opinión espontánea
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Respuesta de solenttrapshop

Hi,Cody. I'm sorry about that, the 6-inch solvent trap has been restocked on October 10th. We have already shipped it immediately.

Valorada con 4 estrellas sobre 5

Still waiting

Product arrived. Design needs modification, but overall, not disappointed. Thank you very much.
Will use this site again

8 de octubre de 2021
Opinión espontánea
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Respuesta de solenttrapshop

Hi Rob
Again, sorry to keep you waiting. Some solvent traps that are not in stock will take about 14 days to ship.
2021-10-06 08:46, Arrived Shipping Partner Facility

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