McIntosh Opiniones 

600
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Personable customer service. An excellent product line for a small business. My order was received promptly and was well packaged. Would highly recommend McIntosh to my fibre friends and family. Thank... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tempting goodies to quicken the heart. With new products listed regularly website is a go to. Latest acquisition Lang Yarns a dream, the Knitpro Oasis Interchangeable Crochet set a game changer, hoo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always a pleasure to order from James at Mackintosh yarns. My order arrived without any trouble and was exactly what I wanted. James is so helpful and happy to chat if need be. My go to place for Lang... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I felt as though I was an important individual being served. It’s a great feeling when a customer isn’t treated by a ‘bot’ or other mechanical device as if one of a crowd of hundreds. My query was ans... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de lana
  2. Mercería
  3. Profesor/a de hacer punto
  4. Tienda de artículos de costura
  5. Tienda de lanas

Escrito por la empresa

Natural Fibres. Pure Wools. Well-being. McIntosh wools are hand-dyed to order in a range of vibrant and pastel colours. We also sell a range of high quality knitting needles, crochet hooks and accessories. Brands include KnitPro, Lantern Moon, Clover, Addi, Schoppel, Symfonei yarns Seeknit, and Euculan. Free UK postage from £100 and £30 for international shipping. Our wool ranges come in different weights from lace to 4-ply to Double Knitting. All are ideal for hand knitting and crochet. Every skein or cake of McIntosh is hand-dyed using a semi-solid dye technique to give visual texture to the finished project. Our BFL is accredited as 100% British wool by British Wool and our FABULOUS range is accredited as a British wool blend by British Wool. Our CALM range, which stands for Cashmere and Luscious extra fine Merino in DK. FABULOUS is a mixture of 55% British Bluefaced Leicester wool and 45% grade A Mulberry Silk in either DK or 4-Ply. BFL is 100% British Bluefaced Leicester - the 'king' of fibres' in DK and 4-Ply. ffluff is a lace weight fibre blend of 75% baby suri alpaca and 25% grade A mulberry silk. it's as light as air and warm to wear. Donegal Rich Tweed is 87% wool and 13% Donegal Nep. Available in DK and 4-Ply. All wool products come in a McIntosh cotton project bag. All yarn bands are made from recycled card with a biodegradable laminate.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

600 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(600)

117 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

EXCELLENT SERVICE

Very reliable, quick service. The quality of the product is excellent. is excellent. Thank you for your dedication.

8 de mayo de 2026
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Respuesta de McIntosh

Thank you for your order and kind words.

Valorada con 4 estrellas sobre 5

My items always come packed lovely and…

My items always come packed lovely and I’ve been very happy with my purchases but I fell delivery is not as quick as I would like. It won’t put me off ordering again.

29 de abril de 2026
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Respuesta de McIntosh

Dear Lynda,

Thank you very much for taking the time to leave a review and for your kind words about your orders arriving beautifully packed. I truly appreciate your support of McIntosh and I’m so pleased you’ve been happy with your purchases.

I completely understand that waiting for yarn can feel frustrating when you are excited to cast on.

In this particular case, the LANGYARNS products you ordered are specially ordered in from LANGYARNS in Switzerland for customers, rather than held as large warehouse stock here in London. Because of this, the product pages on the McIntosh website clearly state an estimated dispatch time of up to 10 working days.

Your order was dispatched by me in 7 days, which was 5 days earlier than the advertised timeframe, and I also sent email updates during the process to keep you informed.

Once the parcel left McIntosh, Royal Mail Tracked 48 delivered it within approximately 48 hours, which I was very pleased about.

As a one-man, home-based business, I always do my absolute best to balance offering a very wide range of specialist yarns whilst keeping customers updated honestly and personally throughout the process.

Thank you again for your order and for your understanding. It genuinely means a great deal to me that you’ll be ordering again.

With all best wishes,

James
James McIntosh - the one man band that is McIntosh

Valorada con 5 estrellas sobre 5

Happy shopper

I have placed numerous orders with knitmcintosh and each time I get prompt delivery and notified of the progress of my order. I am extremely satisfied with the service and will be purchasing again soon. This time I got some symponie fixed needles for sock knitting as they anrd my favourite needles for socks, so I stocked up.

25 de abril de 2026
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Respuesta de McIntosh

Thank you for your order and kind words.

Valorada con 5 estrellas sobre 5

Super helpful

There was a mixup with my order and James was super helpful, understanding and sorted it immediately.

25 de abril de 2026
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Respuesta de McIntosh

Thank you for your order and kind words.

Valorada con 3 estrellas sobre 5

Delivery took about ten days

Delivery took about ten days from when I ordered a pair of needle ends; we're "spoilt" by Amazon's next day service.

1 de abril de 2026
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Respuesta de McIntosh

Dear Pete,

Thank you for your review — and I completely understand your point; we have all become rather used to next-day delivery.

Your order was placed on the evening of 27 March and was dispatched promptly on Wednesday using Royal Mail Tracked 48, as selected at checkout. The timing unfortunately coincided with the Easter bank holiday period, which can extend delivery times slightly beyond the usual expectation.

I was really pleased to hear that your parcel arrived sooner than Royal Mail had initially advised, and I hope you’re enjoying your needles.

As a small, one-person business, I always do my very best to get orders out as quickly as possible, and I truly appreciate your support.

With all best wishes,
James

Valorada con 3 estrellas sobre 5

Ég bar upp fyrirspurn en James bað mig…

Ég bar upp fyrirspurn en James bað mig að sóa ekki tíma sínum

26 de marzo de 2026
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Respuesta de McIntosh

Thank you for your review.

I’m unable to locate any record of you as a customer of McIntosh via my website, and therefore cannot verify this review as relating to a direct purchase.

I always aim to respond to all genuine customer enquiries with care and professionalism. If you would like to contact me directly at clan@knitmcintosh.com
, I would be very happy to review your query properly.

With all best wishes,
James

Valorada con 5 estrellas sobre 5

Excellent Service


Required an additional ball of yarn.
Prompt reply to request.
No delay in delivery

31 de marzo de 2026
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Respuesta de McIntosh

Thank you so much for your order and kind words.

Valorada con 5 estrellas sobre 5

Very prompt delivery

Very prompt delivery, well packaged. Would recommend you. Many Thanks!

31 de marzo de 2026
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Respuesta de McIntosh

Thank you for your order and kind words

Valorada con 5 estrellas sobre 5

Really impressed by the quick delivery…

Really impressed by the quick delivery and overall excellent service. The needles I ordered were well packaged to ensure no breakages and the prices were quite competitive. The handwritten postcard was a lovely touch!

30 de marzo de 2026
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Respuesta de McIntosh

Thank you for your order and kind words.

Valorada con 1 estrellas sobre 5

Unable to cancel order within 3 minutes…

Unable to cancel order within 3 minutes of placing order.

30 de marzo de 2026
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Respuesta de McIntosh

Dear Gail,

Thank you for your review.

I’m very sorry to read this, however I’ve carefully checked our records and I’m unable to find any order under your name on the McIntosh website.

As a small, one-person business, I take customer service extremely seriously and always do my very best to support customers with any order queries wherever possible.

If you’re able to, please do contact me directly at clan@knitmcintosh.com
with your order number so I can look into this properly and help resolve things for you.

With all best wishes,
James
James McIntosh — the one man band that is McIntosh

Valorada con 5 estrellas sobre 5

A lovely little company

Great, prompt service. James is extremely friendly & helpful. My order was dealt with & arrived very quickly, & I received a personalised note from James with my order which was just lovely. Would definitely recommend & will be looking to McIntosh for my knitting needs in the future.

27 de marzo de 2026
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Respuesta de McIntosh

Thank you for your order and kind words.

Valorada con 5 estrellas sobre 5

Marvellous Experience

WOW! Marvellous service. Couldn't be more helpful. Thank you. First time buyer but be assured I will be back.

27 de febrero de 2026
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Respuesta de McIntosh

Thank you for your order and kind words.

Valorada con 5 estrellas sobre 5

Great yarn

I gave it 5 stars because it is so much better in my opinion for crochet shawls

1 de marzo de 2026
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Respuesta de McIntosh

Thank you for your order and kind words

Valorada con 5 estrellas sobre 5

Friendly

Friendly, prompt professional and reasonably priced. Quick delivery and well but not excessive packaging

27 de febrero de 2026
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Respuesta de McIntosh

Thank you for your order and kind words

Valorada con 5 estrellas sobre 5

A clear website and the company were…

A clear website and the company were welcome and informative. The timing of the order and delivery were accurately described and fulfilled

26 de febrero de 2026
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Respuesta de McIntosh

Thank you for your order and kind words

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