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Información sobre la empresa

  1. Tienda de electrodomésticos
  2. Tienda de electrónica

Escrito por la empresa

At Komore, we believe home should feel effortless — calm, functional, and quietly elegant. We curate reliable, well-designed home appliances that blend seamlessly into your life, offering the performance you need and the value you expect. With trusted brands like Midea already onboard and more to come, we’re building a selection that brings comfort, convenience, and quality to homes across the UK. Smart living. Honest pricing. Everyday ease.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

9 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Do not buy from this company

I need to return this item as it is not suitable for my needs. I have tried to contact Komore via chat bot and email several times because it’s not possible to contact them via phone. I stated that I wanted to return the item and I was asked for the reason. When I answer there has been no response from them on every occasion. There is no address for them anywhere and I need to return the item. I am extremely upset.

1 de mayo de 2026
Logotipo de Komore

Respuesta de Komore

Dear Gillian,

Thank you for your feedback, and we are sorry to hear about your experience.

After reviewing your case, we can confirm that our customer service team responded to your email on 2 June with information regarding your return request. It is possible that the email was missed or filtered into your spam/junk folder.

To ensure you receive the information, we have now resent the email containing the return instructions and relevant details.

We sincerely apologize for any frustration caused and would appreciate it if you could check your inbox (including your spam/junk folder). If you still cannot receive our email, please contact our customer service again and we will be more than happy to help and work with you to resolve this matter as quickly as possible.

Kind regards,
Komore

Valorada con 4 estrellas sobre 5

Been trying to return an item but not…

Been trying to return an item but not getting very far

21 de abril de 2026
Logotipo de Komore

Respuesta de Komore

Dear Mrs. Margaret Leighton,

Thank you for your feedback, and we’re sorry to hear that you’ve experienced difficulties with your return request.

We would like to help resolve this for you as quickly as possible. Please contact our customer service team directly with your order number and details of the item you wish to return, and we will look into the matter further for you.

We appreciate your patience and thank you for bringing this to our attention.

Best regards,
Komore

Valorada con 1 estrellas sobre 5

Wrong item delivered

Wrong item delivered, payment a shambles never again

20 de abril de 2026
Logotipo de Komore

Respuesta de Komore

Dear Michael Harwood,

We sincerely apologize for the mistake with your order. After checking, we confirmed that the wrong item was sent.

Unfortunately, there was also an issue with our PayPal account at the time of your purchase, which caused the payment not to be received successfully.

We contacted you to arrange the outstanding payment and immediately resend the correct item. We are very sorry for the inconvenience and confusion caused, and we truly appreciate your patience and understanding.

We will work harder to prevent this from happening again.

Best regards,
Komore

Valorada con 5 estrellas sobre 5

Expresso maker 20 bar

Very pleased with product, works extremely well and great price. Fast delivery from Komore

20 de enero de 2026
Logotipo de Komore

Respuesta de Komore

Dear customer,

Thank you for your fantastic review! We’re so glad to hear that you’re pleased with the product and that it’s working well for you. It's great to know the price and fast delivery met your expectations.

We truly appreciate your feedback and look forward to serving you again in the future!

Best regards,
Komore

Valorada con 5 estrellas sobre 5

Very pleased loved item quick delivery

Very pleased loved item good quality for a very good price also quick delivery 5 star would use again

11 de enero de 2026
Logotipo de Komore

Respuesta de Komore

Dear Deborah,

Thank you so much for your wonderful feedback! We're thrilled to hear that you're pleased with your item and that the quality and price met your expectations. It’s great to know that the quick delivery made your experience even better.

We truly appreciate your feedback and can’t wait to have you shop with us again! If you ever need anything else, don’t hesitate to reach out.

Best regards,
Komore

Valorada con 5 estrellas sobre 5

Had to return a coffee machine

Had to return a coffee machine - I bought in error & Komore sorted it out with refund with no fuss at all.

8 de enero de 2026
Logotipo de Komore

Respuesta de Komore

Dear customer,

Thank you for sharing your experience! We're so glad to hear that your return and refund process went smoothly. We strive to make things as easy as possible for our customers, and it’s great to know we hit the mark.

If you need anything else in the future, don't hesitate to reach out!

Best regards,
Komore

Valorada con 5 estrellas sobre 5

Great radiators delivered perfectly and…

Great radiators delivered perfectly and on time would order again no worries also good discount

8 de diciembre de 2025
Logotipo de Komore

Respuesta de Komore

Dear Dianne,

Thank you so much for your wonderful review! We’re thrilled to hear that your radiators were delivered on time and in perfect condition. It’s also great to know that you were happy with the discount!

We’d be more than happy to help with any future orders and look forward to serving you again. If you need anything else, don’t hesitate to reach out.

Thanks again for choosing Komore – we really appreciate your support!

Best regards,
Komore

Valorada con 5 estrellas sobre 5

Very happy with my purchase and great…

Very happy with my purchase and great delivery.
Hope to buy another soon

8 de diciembre de 2025
Logotipo de Komore

Respuesta de Komore

Dear Tucker,

Thank you so much for your great feedback! We're thrilled to hear that you're happy with your purchase and delivery. We can’t wait to have you back for your next order. Let us know if you need any assistance – we're here to help!

Best regards,
Komore

Valorada con 5 estrellas sobre 5
Logotipo de Komore

Respuesta de Komore

Dear Paul Sheppard,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with your purchase and feel it’s worth the money. We truly appreciate your support and are so glad the product met your expectations.

If you have any further questions or need assistance in the future, don’t hesitate to reach out. Thanks again for choosing us!

Best regards,
Komore

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