Key Solutions Opiniones 

2990
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As always Alex N has been so helpful with our mortgage application, especially discussing our options and preferences. Highly recommend Key Solutions and thank you again Alex for all of your knowledge... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Key solutions have always been helpful for us. The person we have dealt with previously has now left so we were dealing with Rhea. Rhea was happy to help from our first call. Always on hand to ask qu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've had another great experience with Ben Dawkins. He helped us with the initial mortgage for our first home and again now with the renewal. Always happy to explain the details, guide the process an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our mortgage advisor Alex Nash has been nothing short of excellent. He has been incredibly helpful and informative throughout the time we have have had dealings with him. He has been Our advisor for s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Corredor hipotecario
  2. Corredor de seguros

Sobre Key Solutions

Escrito por la empresa

About Key Solutions

We guarantee to get you a mortgage and that you'll be happy with our service...or your money back!

We believe taking out a mortgage should be easy. Why shouldn't it? So when people say buying a home is one of the most stressful things ever, we say, come and speak to us.

We put our heart and soul into turning every person's dreams into a reality. It's what we're here for and what we're known for.

Why choose Key Solutions?

Our unique unconditional service and mortgage guarantees.

We are whole of market brokers.

Our service is award winning.

Our services

First time buyers


Moving home


Refinancing and remortgaging


Life, critical illness & income protection


Building & contents insurance


"We are here to make life easier and better for everyone"


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(2990)

100 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Another fantastic experience with Key…

Another fantastic experience with Key solutions and specifically Diane Caiger! We have now been looked after by Diane for over 5 years and each time the service is top! Highly recommended.

12 de diciembre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi Simon,

Thank you for letting us know about your fantastic experience.
We're glad Diane has been able to help you multiple times, and your feedback has been passed onto her.

We look forward to speaking with you in future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

We're so glad we sacked our old supplier.

We worked with a different mortgage provider for many years, and they would always make a big deal out of renewing, which felt like they were inflating the work needed to justify their fee - months passed by and they still hadn't been able to secure a deal we wanted. We had enough of it this year, and following a recommendation switched to Key Solutions and worked with Ryan - after 72 hours from our initial call our mortgage was in place and everything was being finalised.

Ryan was efficient, knowledgeable and calm. It was a simple and professional process and we've very happy with the outcome. Thank you.

21 de diciembre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi,

Thank you so much for your review!

We're so glad you had such a good experience and your feedback has been passed onto Ryan.

We look forward to helping you with your next mortgage.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

Great service - Ryan Pipkin

Ryan Pipkin has helped me with my mortgage on a couple of occasions over the last few years. Ryan is very efficient, quick to respond, and explains things really clearly. Ryan is very skilled at being able to talk through what can be a daunting and complicated process. Being able to book an appointment with Ryan to talk through the mortgage application over the phone is really helpful. Being able to obtain a mortgage in principle on the very same day as I needed to make a best and final offer on a property really helped me move forward with my purchase and Ryan was amazing at being able to respond to the request within a few hours.

8 de diciembre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi Charlotte,

Thank you for taking the time to let us know about your experience.
We're so glad you had such a good experience and your feedback has been passed onto Ryan.

We look forward to speaking with you in future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5
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Respuesta de Key Solutions

Hi Alex,

Thank you for leaving us a good review!
We're glad to hear this and your feedback has been passed onto Victoria.

We look forward to speaking with you in future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

New Mortgage - House Move

We contacted Alex Nash at Key Solutions to arrange our new mortgage ready for our house move.
Alex was excellent throughout the process.
He was very professional and courteous during our phone conversations. He replied to our emails quickly. He was able to answer all our questions, and explained the application fully. He gathered all the information from us that he required before securing us a really great mortgage deal, better than we expected.
He provided all the details of the mortgage offer and then submitted the application. The mortgage offer was received within 24hrs.
I thoroughly recommend Key Solutions and Alex Nash in particular if you are looking to secure a great mortgage deal.

23 de octubre de 2025
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Respuesta de Key Solutions

Hi,

Thank you for leaving such a great review, we're so glad to hear about your experience and your feedback has been passed onto Alex.

We look forward to speaking with you in future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

Max at KS has been exceptional from day…

Max at KS has been exceptional from day one. As a first-time buyer, I had so many uncertainties to deal with, but he explained everything clearly and always gave me space to think through my options without any pressure. He communicated brilliantly with everyone involved and clearly worked incredibly hard behind the scenes with mortgage companies to achieve a successful outcome. Max’s support has meant my wife and I can now build a brilliant future for our family. I couldn’t recommend him more highly. I’ll definitely be returning when it’s time for my next mortgage.

1 de diciembre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi Andrew,

We're so glad to hear about your exceptional experience and thank you for taking the time to leave us a review. Your feedback has been passed onto Max.

We look forward to speaking with you again in future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

Alex Nash was incredibly helpful…

Alex Nash was incredibly helpful throughout the whole process. He explained everything fully to us at each stage of the process. We had some strict deadlines to meet and he was able to work around this and always got the best deals for us in a short space of time.
Thank you so much.

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi Rhiannon,

Thank you for leaving us such a good review.
We're glad to hear about your positive experience and your feedback has been passed onto Alex.

We look forward to working with you in future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

Alex has been looking after my mortgage…

Alex has been looking after my mortgage application and I honestly can't reccomend him enough. He is the kindest most personable person I've dealt with through the process and is a real asset to the company. My sister used him for her mortgage and Alex was recommended and I can see why. He's efficient, knowledge and im really greatful for everything he's done for me. Thank you Alex!

20 de noviembre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi Maddi,

Thank you so much for letting us know about your experience. We're so glad Alex helped you throughout the process and your feedback has been passed on.

We look forward to speaking with you in future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

Excellent, Professional, and Persistent Service

Ben was excellent throughout the process — professional, knowledgeable, and always quick to follow up. He was persistent in finding the best mortgage option for us and kept us well informed at every stage. Highly recommended!

12 de noviembre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi Ali,

We're glad to hear that the experience you had was so good!
Thank you for leaving us a review, the feedback has been passed onto Ben.

We look forward to speaking with you in future.

Love,

Key Solutions.

Valorada con 5 estrellas sobre 5

Alex Nash - Brilliant

Well where can I start. I was appointed to Key Solutions around 5/6 years ago and it’s the best decision I’ve made to date.

Alex Nash has been the best. He’s always polite, going above and beyond with requests set out by myself and the lenders always showing amazing communication.

I can’t thank Alex Nash enough for everything he has been doing for us regarding our purchase and also helps me out when he can with information regarding a sale.

7 de noviembre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi Marcus,

Thank you for letting us know about you experience. We're so glad Alex has gone above and beyond for you and your feedback has been passed onto him.

We look forward to speaking with you in future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

Alex was extremely helpful

Alex was extremely helpful the whole way through the process, right up to pulling out a result on my mortgage. Wouldn’t hesitate to recommend him to anyone!

10 de noviembre de 2025
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Respuesta de Key Solutions

Hi Alex,

Thank you for taking the time to let us know about your experience.
We're so glad to hear it was positive and your feedback has been passed onto Alex.

We look forward to helping you in the future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

Max is a mortgage marvel!

I cannot recommend Max enough at Key Solutions! He went above and beyond to offer me all the support, help and advice I could need -guiding me every step of the way through a very difficult, and complicated process that I could have never navigated alone. I wish everyone trying to get a mortgage could have a Max!! I can't thank or recommend him enough

6 de noviembre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi Freya,

Thank you so much for us such a lovely review!
We're so glad Max supported you through the process and your feedback has been passed on.

We look forward to speaking with you in future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

Five-Star Service from Alex!

Alex went above and beyond to help us secure our mortgage. He was always available to answer questions and kept things running smoothly from start to finish.

28 de octubre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi Owain,

Thank you for leaving us a 5 star review!
We're so glad to hear Alex went above and beyond and your feedback has been passed on.

We look forward to speaking with you in future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

Ryan did a brilliant job!

Ryan did a brilliant job at getting us a mortgage. He was very clear and prompt in his communication. Ryan provided us with options and clearly explained the pros and cons to me, who often gets confused. I highly recommend!

17 de octubre de 2025
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Respuesta de Key Solutions

Hi Beth,

Thank you for taking the time let us know about your positive experience.
We're glad to hear Ryan helped you through the process and your feedback has been passed onto him.

We look forward to speaking with you in future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

Thanks Alex...

We’ve have had the pleasure of working with Key Solutions for the past five years and wholeheartedly recommend them for their exceptional professionalism, engagement, and solution delivery. Recently, Alex Nash has once again demonstrated his great capabilities, making our collaboration both productive and enjoyable. His professionalism and personable nature make him a pleasure to work with. Alex consistently goes above and beyond, ensuring that we are well-informed and equipped to make sound decisions by presenting and guiding us through the best options. His dedication is evident, often providing updates beyond regular working hours. We are immensely grateful for his efforts and look forward to continuing our partnership with Key Solutions and Alex in the future.

24 de octubre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi Mike,

Thank you so much for review.
We are so happy you had such a good experience Alex and your feedback has been passed onto him.

We look forward to speaking with you in future.

Love,

Key Solutions

Valorada con 5 estrellas sobre 5

Awesome

Dont have enough words to describe how awesome Victoria H is! 100% recommend her. Her knowledge and expertise is second to none

Have used her for many years since we first bought pur first house and she never fails to amaze.
Once again she

14 de octubre de 2025
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Respuesta de Key Solutions

Hi Paul,

Thank you for your email.

We're so glad to hear about your experience. We're glad Victoria was able to help you through the process and your feedback has been passed on.

We look forward to helping you in the future.

Love, Key Solutions

Valorada con 5 estrellas sobre 5

Great experience with Key Solutions

Great experience with Key Solutions. I needed to remortgage due to my existing deal ending and spoke with Alex Nash who was very helpful in arranging a new deal for me. Felt in safe hands

16 de octubre de 2025
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Respuesta de Key Solutions

Hi Alexander,

Thanks for your review. We're glad to hear you had a positive experience and your feedback has been passed onto Alex.

We look forward to speaking with you in future.

Love, Key Solutions.

Valorada con 5 estrellas sobre 5

Helpful, Friendly and Reliable Service

I have been using Key Solutions for the past 8 years, and the team has always been friendly and helpful. Recently, I had the pleasure of Ben Dawkins on our new mortgage. His dedication and effort were greatly appreciated. I would highly recommend Key Solutions to any friend or family looking to arrange a mortgage.

15 de octubre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi,

Thank you for your review and we are delighted to hear of your experience.

We have passed your feedback onto Ben and look forward to helping you again in the future.

Love, Key Solutions

Valorada con 5 estrellas sobre 5

Simple the best

9 de octubre de 2025
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Respuesta de Key Solutions

Hi Gabriela,

Thank you for your review.

We are happy to hear you had such a positive experience with Christian and have passed your feedback onto him.

Love, Key Solutions

Valorada con 5 estrellas sobre 5

This is our third time using Key…

This is our third time using Key Solutions to help us find the best deal when our fixed rate mortgage ends. We keep coming back to Key Solutions as the customer service is outstanding and all advisors are so helpful. Alex Nash in particular has been brilliant, a total credit to your team. He is so very knowledgeable and really took his time to explain everything. He found us the best deal and we are now fixed for another 5 years. Thank you once again Key Solutions for your help, guidance and support, it’s appreciated as always. Sara & Damian

9 de octubre de 2025
Opinión espontánea
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Respuesta de Key Solutions

Hi Sara and Damian,

Thank you for your review!
We're so glad to hear you had an outstanding experience and your feedback has been passed onto Alex.

We look forward to speaking with you again soon.

Love, Key Solutions

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