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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great company, fantastic products would thoroughly recommend. Their weighted blankets help my Fibromyalgia and restless leg syndrome with summer and winter versions. Their hoodies keep me warm. All wa... Ver más

Valorada con 5 estrellas sobre 5

I took advantage of a good price for buying multiple hoodies & I will be gifting them at Christmas so others can enjoy the cosy warmth offered by these items. This time, I've opted for the waterproof... Ver más

Valorada con 5 estrellas sobre 5

Absolutely fabulous. I so wish this company wasn’t closing. I have been buying from them for a number of years now. We have the indoor hoodies, out door hoodies, slippers and sliders. I love the q... Ver más

Valorada con 5 estrellas sobre 5

I do love these Kudd.ly dressing gowns, really comfortable & cosy especially in the morning after a good nights' sleep, when it's cold & wet outdoors. As my preferred choice of the black & the mushroo... Ver más

Información sobre la empresa

  1. Servicio de comercio electrónico

Escrito por la empresa

We’re proud to be from the UK and take pride in giving our fellow Britons cosy comfort from our wide range of kudd.ly™ products. We strive for exceptional customer service, and our customers' happiness is our number one priority. Enjoy the feeling of being enveloped in a huge hug of a weighted blanket, embrace the cosy with oversized fleece hoodies, feel the chill with our amazing one-and-only cooling blankets, and of course dive into adventure in our oh-so-comfy sliders!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(8039)

39 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

No refunds so don't buy if you're not sure.

Was just browsing but pressed buy now in error as I'm in shop it went through straight away. Emailed 2 seconds later to cancel and twice after but no reply to any email. It's been sent out straight away despite saying there was delays, somehow the one person who wanted to cancel gets sent the soonest. Now looking at other reviews I see I will be unable to return as everything is "final sale". No wonder you are going out of business.

13 de febrero de 2025
Opinión espontánea
Logotipo de Kudd.ly

Respuesta de Kudd.ly

Dear Karen,

We are very sorry for the frustration you experienced with your order. Our warehouse processes orders quickly to ensure fast dispatch, and unfortunately, this means we’re often unable to stop orders once they are placed. We completely understand how frustrating this must have been, especially since you reached out right away.

That said, we want to reassure you that we are more than happy to assist with a return. We have just sent you an email to proceed with this process further.

We never want a customer to feel unheard, and we truly appreciate your feedback. Please let us know if there’s anything else we can do to make this right for you.

Best regards,
Alex from Kudd.ly Customer Care Team

Valorada con 5 estrellas sobre 5

A few hiccups were corrected and made…

A few hiccups were corrected and made right by Oleksandr who, once on the case, was excellent. Thank you.

The koala blanket hoodie is a lovely product. I sleep in it as my bedroom is extremely cold and it keeps me warm. The fabric is surprisingly very soft.

Sadly, the company is closing down.

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt delivery and great product

Prompt delivery and great product. These are the cosiest hooded blankets ever roomy soft and pretty . The outdoor kuddly is so water and windproof that I actually enjoy walking my dog in the rain. excellent value for monay as there are always good offers

11 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs. Tried to return an unused pillow within 30 days as stated, but was told the item was exempt as it was a "final sale" item.

Weirdly enough, every single item on the website is a "final sale" item - so why display a returns policy if it doesn't actually apply to a single item on your website? I'm aware that I'd usually be covered by distance selling regulations if I'd notified you within 14 days, but reading other reviews on here, it doesn't sound like that's been successful for anyone either.

Incredibly disappointed and ashamed to have been misled

13 de enero de 2025
Opinión espontánea
Logotipo de Kudd.ly

Respuesta de Kudd.ly

Hi Alex,

Thank you for taking the time to share your experience with us.

We’re truly sorry to hear that you’re disappointed, and we completely understand how frustrating this situation must be for you.

Our return policy is designed to be as clear as possible, but we sincerely regret if there was any misunderstanding regarding final sale items. We genuinely appreciate your feedback, as it helps us improve and ensure better transparency for our customers moving forward.

That said, we don’t want you to feel let down, and our team will be reaching out to you directly to see how we can make things right. We value your trust and would love the opportunity to turn this experience around for you.

Please keep an eye on your inbox, and we’ll do our best to find a solution that leaves you satisfied.

Best regards,
Bohdan from Kudd.ly Team

Valorada con 5 estrellas sobre 5

outdoor hoodies…

I ordered two of the outdoor hoodies and unfortunately one was not finished properly. So I got in touch, sent pictures and now you are wondering about the 5 stars. Well the lovely people sorted it out and replaced the faulty one. I couldn’t wish for a better service or communication. We now use th for our dog walking.

3 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Order fulfilled

I have taken back my review in hindsight I was just angry but they have went above and beyond. Thanks 👍

8 de febrero de 2025
Opinión espontánea
Logotipo de Kudd.ly

Respuesta de Kudd.ly

Hi Lorraine!

Please accept our deepest apologies for the confusion and we can confirm that it was a mistake! We have just sent you an email to resolve this issue immediately!

We hope for your understanding🙏

Regards,
Alex from the Kudd.ly Team

Valorada con 5 estrellas sobre 5

Absolutely Love It!

I purchased two of these Kudd.ly Hoodie Blankets during the sale, and it was the best decision ever! The whole family now gets to enjoy the ultimate warmth and comfort. The quality is outstanding—thicker and softer than any other hoodie blanket we’ve tried. The MicroCool™ teddy fleece on the outside feels super luxurious, while the sherpa fleece inside is unbelievably cosy.

I love that it’s 30% longer than others, making it perfect for snuggling up on chilly evenings. Plus, the large hood and kangaroo pocket add to the comfort and practicality. Another huge bonus is that it shrinks way less after washing, so it stays just as soft and oversized as the day we got it!

Knowing that it’s OEKO-TEX® certified and cruelty-free makes it even better. If you’re thinking about getting one, don’t hesitate—you won’t regret it!

1 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was searching for a weighted blanket

Was searching for a weighted blanket. I read good reviews about the ones from Kudd.ly. I was impressed with the price of the them, and on top of that, they had a great offer on. The delivery was prompt. I'm very happy with the quality of the blanket, it feels well made and it came with it's own drawstring bag. Will certainly be shopping with them again. Many thanks.

3 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Snug as a bug

Bought two outdoor hoody and got a really good deal. The coat is great, I wear it walking the dog abd it gas kept me warm and dry all winter.

19 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Run to get yourself a few treats. Epic quality!

I have a few kuddly products and have gifted a few. I have a navy and a pink unicorn hooded blankets. I have a navy weighted blanket and a mint cooling blanket too. I got my Mommy Bear a blue koala 🐨 hooded blanket and a grey weighted blanket as of recently she is suffering with mental health issues. The weighted blankets help as I suffer with severe mental illness too. Literally melts the anxiety away. I gifted a grey hooded blanket to my ex too. Saves us money on heating bills! You know how they are! I also have kuddly slippers in yellow and pink. They help with my daily pain, I also suffer with a pain disorder and I don't know how they do it but it relieves my pain, especially in my knees. I always get stuff on a deal. I love Kuddly ❤️

4 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Blanket hoodie

Excellent service as always from Kudd.ly. Easy to order and product delivered by the date specified.

Product was as specified and fitted as expected. That seems to a rare thing when ordering online as items usually never fit.

I will definitely use this company again for future purchases. Good work as always from the Kudd.ly team

2 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My pink unicorn hoodie

Wow, what a fantastic company, and product! I love my pink unicorn hoodie, it was delivered on time, and the packaging was posh. The emails keeping me updated, were friendly and informative, and there was even an email to tell me how to care for it. I have 3 Oodies, and this is even better! Highly recommend!

2 de febrero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Arrived really quickly, fairly nice quality

Arrived really quickly - it’s a slightly odd size between single and double, so doesn’t fit a duvet cover: if you have it on top it tends to slide off the bed. Glad I got two for one instead of full price though.

31 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The weighted blanket was brought for me…

The weighted blanket was brought for me by my son who had concerns about my lack of sleep. I was sceptical but slept for 4 hours without stirring from the first night. I hadn’t slept for more than 20 minutes since Covid and the personal stress my family went through during that time .

18 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Surprised by the benefits

Surprised by the benefits! Quick delivery, fair price and my child loves the weighted blanket, it really helps with feeling calm and getting back to sleep at night.

1 de febrero de 2025
Opinión espontánea

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