Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

False advertising, blanket is not as shown, with boy playing on it. Dinosaurs flat not with playable heads. Scam, beware

Valorada con 1 estrellas sobre 5

Have been with them for a few years , always had trouble withdrawing . And for a second time my account has frozen and my MetaTrader account has now failed. I have been trying to to contact kumomark... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been trading with Kumo Markets for some time now, and I’m really impressed with their platform. The trading conditions are excellent, especially for Forex, with competitive spreads and fast execu... Ver más

Valorada con 5 estrellas sobre 5

I recently attempted to deposit funds in Kumo markets. While I received the confirmation on the block chain, Kumo markets rejected the deposit. I tried to get the funds returned through Coinbase, bu... Ver más

Información sobre la empresa

  1. Bróker financiero

Información proporcionada por diversas fuentes externas

Kumo Markets is innovative trading platform providing professional traders with solid and stable market conditions and trading user environment.


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

38 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 2 semanas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Lizzi

Lizzi

was very friendly and answered my questions perfectly

2 de noviembre de 2021
Opinión espontánea
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Respuesta de Kumo Markets

We will definitely let her know!

Thank you for your great feedback.

Kumo Markets

Valorada con 5 estrellas sobre 5

Great Customer Service

I’ve tried several other brokers but none of them come close to the customer service provided by Kumo Markets. Customer service is quick to solve any problems that may come up. I’m very happy with my account management.

26 de octubre de 2021
Opinión espontánea
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Respuesta de Kumo Markets

Dear Courtney,

We appreciate your feedback and are very happy to hear you had such a positive experience. We hope we can continue it onwards!

Kumo Markets

Valorada con 5 estrellas sobre 5

Home

Till now I've tried a few brokers, they had a decent customer service.
But with Kumo Markets that's a hole other level!
Not only their professionalism, their kindness, patience. They truly make me feel at home.
Thanks a lot for that Lizzi 🙏

14 de octubre de 2021
Opinión espontánea
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Respuesta de Kumo Markets

Dear Erdinc,

We highly appreciate your feedback and your kind words! We will definatelly let Lizzi know of her kindness and patience.

We hope the experience with Kumo Markets will remain great for you!

Kumo Markets

Valorada con 5 estrellas sobre 5

My account manager was simply great

My account manager was simply great. Thank you Juosaz for being patient and kind.

6 de octubre de 2021
Opinión espontánea
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Respuesta de Kumo Markets

Thank you Chika for getting back to us! We will definitely let Juozas know about your appreciation! It will leave a big smile for him next morning! Thank you once more.

Valorada con 4 estrellas sobre 5

Well the support is fantastic at the…

Well the support is fantastic at the moment, but do not change it later when you grow big

29 de septiembre de 2021
Opinión espontánea
Logotipo de Kumo Markets

Respuesta de Kumo Markets

Happy to hear the feedback, Barnabas. We will do everything we can to keep the level of our support staff up to the initial standard!

Valorada con 1 estrellas sobre 5

Didnt proceed with my withdrawal with KYC all verified

Good platform, good brokers but seems they dont pay clients.
When open my account i was request to submit documetns KYC in order to operate, deposit and withdrawal money. I submit the documetns and i got all aproved and account ffully verified to deposit, operate and withdrawal.
After i request my withdrawal they didnt proceed with the withdrawal and yet sent email for me to send more docuemtns.
Please Kumo Markets proceed with the withdrawal of my money via BTC as my KYC and account is fully verified to make deposit and withdrawal at any time.

27 de septiembre de 2021
Opinión espontánea
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Respuesta de Kumo Markets

Dear Marlon,

We are sorry to hear that your experience was not satisfactory with Kumo Markets. Here, we strive for our customer to leave the interaction with a smile on their face, it is very unfortunate we couldn't do it this time. Let us apologise for us.

At the same time, if we may, it is a great opportunity to get back to you also! Your account was flagged for fraudulent activity, thus to make sure we take the security measures and funds do not leave for a BTC Wallet that is not yours, we asked for a very regular thing. To provide a selfie together with your passport, just to confirm that the KYC documentation was provided by you, yourself. We are very sorry to hear, that it is too much for you to do. However, it might have sounded for you, Marlon, we never asked to provide more documents then would be required for any other regular KYC on our platform.

Help us work together with you and solve it in no time!

Our team is waiting for your message at support@kumomarkets.com

Valorada con 5 estrellas sobre 5

The customer service is excellent

The customer service is excellent. They act upon any hiccups immediately and are always patient and polite.

21 de septiembre de 2021
Opinión espontánea
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Respuesta de Kumo Markets

Awesome to hear Miss Nelson! We are happy to be helpful and improve every day!

Valorada con 5 estrellas sobre 5

Good

Good
Good service
I am very happy

17 de septiembre de 2021
Opinión espontánea
Logotipo de Kumo Markets

Respuesta de Kumo Markets

Happy to hear it Rock! Good luck and good trading for you!

Valorada con 4 estrellas sobre 5

Satisfied with Kumo!!

Kumo Markets website is really user-friendly and easy to use.

I really wished we have more deposit options instead of only Crypto.

16 de septiembre de 2021
Opinión espontánea
Logotipo de Kumo Markets

Respuesta de Kumo Markets

Happy to hear it Femi! Thank you!

In terms new means for depositing, we will do our best to keep you all posted before the end of the year, for new things to come!

Valorada con 5 estrellas sobre 5

The guys at Kumo Markets are fantastic

The guys at Kumo Markets are fantastic. Nothing is ever a bother to them and they are so polite and so so patient -and very prompt. They explain everything so clearly and are a joy to deal with.

10 de agosto de 2021
Opinión espontánea
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Respuesta de Kumo Markets

Pam, appreciate you leaving your feedback, thank you!

Valorada con 5 estrellas sobre 5

It's the best broker platform that I've…

It's the best broker platform that I've used. I have been trading for almost 5 years and I could say that Kumo Markets has one of the greatest support and fees are very low. I really enjoyed trading on Your platform! Thank You for the great work guys!

9 de julio de 2021
Opinión espontánea

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