kxkshop Opiniones 237

TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I am not happy! I ordered a baseball jacket. The tracking says it was oit for delivery for 1 date then the next day it says a delivery exception. I work for the USPS and I know how shipping works... Ver más

Valorada con 5 estrellas sobre 5

We absolutely loved the personalized jerseys we got for our Aussiedoodles! They looked so adorable sporting their very own team gear, complete with their names on the back. It was the perfect outfit... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I ordered some baseball shirts and basketball shirt and short sets in two separate orders almost 3 week ago as Easter presents for my grandsons. Neither order has arrived and Easter is fast approachin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I Want To Personally Thank Ms. Shelly And Gina They Was Extremely Kind And Professional. They Made Every Change I Requested And Made Sure My Order Was To My Liking. The Uniforms Are High Quality And T... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vestimenta deportiva
  2. Béisbol
  3. Club de baloncesto
  4. Tienda de ropa
  5. Tienda de ropa para hombres
  6. Rugby

Escrito por la empresa

KXK Custom Sportswear: Explore KXKSHOP for a wide range of custom sportswear options. From baseball jerseys⚾️ and basketball jerseys🏀 to American football jerseys🏈 and more, we're here to meet your sportswear needs.

Flexible Shipping Options with Tracking

Choose standard, fast, or rush shipping. Receive tracking & estimated delivery dates.

At KXKshop, your custom order is carefully produced and shipped with your timeline in mind. Ship via UPS, USPS or DHL. You’ll receive a shipping confirmation email with tracking info once your order ships. We prioritize quality — only items passing inspection are shipped. For urgent orders or questions, contact our friendly customer support anytime at support@kxkshop.com.

Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

237 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

Pretty Good

The company was very easy to work with. I was able to see a mock up of the jerseys before I ordered them. Shipping was also quick.
My only complaint was the pink color shown on the website/mock up was not nearly as bright once we received the jerseys. They still looked fine, we were just really looking forward to the bright pink color. The manager did refund me a small amount for this mishap.

27 de octubre de 2025
Opinión espontánea
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Respuesta de kxkshop

Thank you for working with us and for the clear feedback. We’re glad the mock-up and shipping met expectations, and we’re sorry the pink shade looked less bright than on screen. We’ve processed the partial refund as discussed. To prevent this in future, we now confirm Pantone codes for bright colors and share a daylight fabric proof photo before production. Your preferred brighter pink has been noted on your account for future orders. If you need anything else, please contact support@kxkshop.com

Valorada con 1 estrellas sobre 5

Takes way too long to ship a non custom…

Takes way too long to ship a non custom pair of pants. Wanted to charge $20 to cancel an order that all they had to do was pull the pants off shelf and ship it. Horrible customer service and would highly recommend NOT using them for anything. Let a kid down must be the worst feeling

23 de octubre de 2025
Opinión espontánea
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Respuesta de kxkshop

Hi Ryan,
We’re very sorry to hear about your experience and truly understand your frustration.
Even for non-custom items, our fulfillment process includes quality checking and packaging steps before shipping to ensure every product meets our standards. That can sometimes take a bit longer than expected.

Regarding the $20 cancellation fee — this covers handling and payment processing once an order has entered the fulfillment queue. We’re sorry if that wasn’t clearly explained at the time.

We’d love the chance to make things right. Please contact our support team at support@kxkshop.com
with your order number so we can review your case and assist you directly.

Thank you for your feedback — it helps us improve our service.

Valorada con 1 estrellas sobre 5

NOT HAPPY…sizing is all wrong

Design was great. Initial contact was great.
Expedited ship is a fail, took 3 times as long
Sizing was a fail, size chart not accurate
One shirt was the wrong color, yall seem to think I’m making it up but it is green not brown
When i submitted my pictures to show the problem I was met with …”we reveiwed you r order and we are right and you are wrong.
NOT HAPPY…will not use again or recommend.
This was for my husbands 60th birthday trip and now it’s just disappointment and I have to go spend more money elsewhere to fix the problem.

28 de septiembre de 2025
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Respuesta de kxkshop

Hi James,
We’re truly sorry to hear about your experience — especially since this order was meant for a special occasion. We completely understand how disappointing that must feel.

We take product accuracy and customer satisfaction very seriously. While every item goes through quality checks, sometimes lighting or material texture may cause color differences, and sizing can vary slightly based on design style.

Please reach out to our support team at support@kxkshop.com
with your photos and details so we can review this carefully and help resolve it for you. We genuinely appreciate your feedback — it helps us continue improving our service and products.

Valorada con 4 estrellas sobre 5

Small Logo

Jersey quality was good, but the logo, number and name bar are all smaller than they should be. The proportions are off and make the jersey look a bit off.

28 de septiembre de 2025
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Respuesta de kxkshop

Hi Adam,
Thank you for your honest feedback and for highlighting both what you liked and what could be improved. We’re glad to hear you were satisfied with the jersey quality, and we truly appreciate your comments about the logo and number proportions.

We’ll definitely share this with our design team to keep improving our sizing balance for future orders. If you’d like, please reach out to us at support@kxkshop.com
so we can review your design and see how we can make your next jersey even better.

Thank you again for your support and thoughtful input!

Valorada con 5 estrellas sobre 5

Item exactly as described

Item exactly as described
Good quality for the price

28 de septiembre de 2025
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Respuesta de kxkshop

Hi there,
Thank you so much for your kind words! 🙏
We’re delighted to hear that your item was exactly as described and that you’re happy with the quality and value.

Your feedback means a lot to us — we hope to serve you again soon with more great gear!

Valorada con 4 estrellas sobre 5

As Advertised

The material was a little thinner than I expected, but I am still very pleased with the shirt. Good quality, printing was exactly what I ordered. I already plan to place another order.

16 de octubre de 2025
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Respuesta de kxkshop

Hi Jacquelyn,
Thank you so much for sharing your feedback! 🌟
We’re glad to hear you’re pleased with the shirt’s quality and printing — and we appreciate your honest note about the fabric thickness. Your input helps us continue improving our products.

It’s great to know you plan to order again — we look forward to creating your next custom piece!

Valorada con 1 estrellas sobre 5

Still have not received the item I…

Still have not received the item I ordered.

28 de septiembre de 2025
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Respuesta de kxkshop

Hi Barbara,
We’re really sorry to hear that you haven’t received your item yet — we understand how frustrating that can be.

Our team would like to check your shipment status right away and make sure this is resolved as quickly as possible. Please contact us at support@kxkshop.com
with your order details so we can investigate and assist you directly.

Thank you for bringing this to our attention — we’ll do our best to make it right.

Valorada con 5 estrellas sobre 5

Love my jersey quality stitching and…

Love my jersey quality stitching and color going to order more merchandise 😁

28 de septiembre de 2025
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Respuesta de kxkshop

Hi Raymond,
Thank you so much for your awesome feedback! 💪
We’re thrilled to hear that you love the quality, stitching, and colors of your jersey. Your support truly means a lot to our team!

We can’t wait to help you design your next piece — feel free to reach out anytime if you’d like to customize something special. 🙌

Valorada con 5 estrellas sobre 5

Excellent communication and…

Excellent communication and responsiveness throughout the process. They were very accommodating with changes and replied quickly. The jerseys arrived ahead of schedule, which was a great bonus!

2 de octubre de 2025
Opinión espontánea
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Respuesta de kxkshop

Hi Elyse,
Thank you so much for your wonderful review! 💬✨
We’re so glad to hear you appreciated our communication and that your jerseys arrived even earlier than expected — that’s the kind of experience we love to deliver!

It was a pleasure working with you on your order. We hope to create more great custom gear for you again soon! 🙌

Valorada con 1 estrellas sobre 5

Customer service and shipping times are abysmal

Placed an order on September 25th for a Jersey on October 5th it arrived in Los Angeles and as of October 13th it is still in Los Angeles. When I contacted the company to ask why my package was delayed for a week just sitting in LA I was told oh don't worry check back in a few days. Very unsatisfactory answer customer service is horrible shipping times are far longer than they say I will update this once I receive my item.
I really hope the item is at least decent quality because I paid way too much for a horrible customer service and lousy shipping time it better at least be good quality.

13 de octubre de 2025
Opinión espontánea
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Respuesta de kxkshop

Hi Erin,
We’re very sorry to hear about your shipping experience — we understand how frustrating it is when a package is delayed, especially after contacting customer support.

Please know that we do our best to ensure every order arrives on time, but sometimes carrier delays occur once a shipment reaches the destination facility. We completely understand your concern and would like to look into this further for you.

Could you please reach out to us at support@kxkshop.com
so our team can review your tracking details and help resolve this? We truly appreciate your patience and hope you’ll be happy with your jersey once it arrives.

Valorada con 1 estrellas sobre 5

I ordered a pink TEXANS jersey 4 weeks…

I ordered a pink TEXANS jersey 4 weeks ago and they kept sending me these placating emails saying the Jersey was on the way. My daughter just opened the package and it was full of papers! Not even a piece of cloth! I'm out 80 dollars now....DO NOT PURCHASE ON THIS WEBSITE! SCAMMERS!

2 de octubre de 2025
Opinión espontánea
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Respuesta de kxkshop

We’re very sorry to hear about your experience — this definitely shouldn’t have happened. We take every order seriously and never send empty packages. Please reply here with your order number, or emaill support@kxkshop.com
with your order number and unboxing photos, and we’ll immediately investigate this issue with our fulfillment team.

If the package was tampered with or damaged during transit, we’ll work with the shipping carrier to file a claim and make sure you either receive a replacement jersey or a full refund.

We understand how frustrating this must be, and we’ll make it right as quickly as possible.
Thank you for bringing this to our attention — we truly value your trust and will resolve this promptly.

— KXKSHOP Customer Support

Valorada con 4 estrellas sobre 5

good quality for cost

We were pleased with the uniforms but because I only ordered 2 for sample sizes it took long to get them delivered. We are happy with the quality for the cost and will be ordering our team these uniforms.

3 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Still haven’t received

Still haven’t received

2 de septiembre de 2025
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Respuesta de kxkshop

We’re glad to hear that your jersey has arrived and that you love it! 🎉
Thank you so much for letting us know — we truly appreciate your patience during the delivery process.

If you have a moment, we’d be grateful if you could update your review to share your experience after receiving the jersey — your feedback really helps other customers trust our work and motivates our team.

Thanks again for choosing KXKSHOP — we’re thrilled that you’re happy with your order! 💙

— KXKSHOP Customer Support Team

Valorada con 1 estrellas sobre 5

Easy ordering

I love your website you all make it so easy to order from .

3 de septiembre de 2025
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Respuesta de kxkshop

Thank you so much for your kind words! 💙 We’re thrilled to hear that you found our website easy to use — our goal is always to make the ordering process simple and enjoyable.

It looks like the star rating might have been selected by mistake, but we truly appreciate your positive feedback either way. 😊

Thanks again for choosing KXKSHOP, and we can’t wait to serve you again soon!

— KXKSHOP Customer Support Team

Valorada con 5 estrellas sobre 5

Great quality and fit

31 de julio de 2025
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Respuesta de kxkshop

Thank you for your great feedback! We’re so glad to hear you’re happy with the quality and fit of your custom gear. Your satisfaction means a lot to us, and we look forward to creating more uniforms for you and your team in the future.

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