We had a bad experience
This review relates to the restaurant in Malaga town centre. We sat down at a table, and the waitress came over and took our order. About a couple of minutes later a waiter came over and thrust menus in front of us. It was the most offensive demeanour I have ever encountered in a restaurant. I explained our order had been taken, and did not show any reaction. TBH it felt like he knew, but wanted to avail the opportunity to be offensive, but let’s not be paranoid.
Our meal arrived: paella. We took our first mouthful. Had we been at home we would have spat it out. The rice was not cooked properly. We called over a waiter, not the same one. He was very good, and we had the meal replaced. The same waiter who had been very good returned and placed the food in front of us, no eye contact or words, and immediately turned his back. I have never had a meal placed in front of me in that manner: it was offensive and disappointing. Our new meal should have been meat, 'well done'. Most of the meat was well done, apart from a piece that was much thicker: it was 'very' pink, borderline red. Both of us had the same meal, and had a similar meal experience, ie a similar bad second meal.
We will never eat at this food chain again, for fear of food poisoning, and through sheer anxiety at the prospect of experiencing the ‘customer service’.
15 de marzo de 2026
Opinión espontánea