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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Love some of the clothing, however, everything is a ;ot shprter when it arrives so looks nothing like in the image because the model is only tiny....wrong advertising it doesn't do the website or the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been a very satisfied customer of Lagenlook Clothing for many years, and I love the beautiful range of colours and styles offered. Their prices are incredibly competitive. On occasions whe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have had several orders from Lagenlook Clothing & everything I’ve ordered I’ve been absolutely delighted with. This company have got their clothing designs spot on well done Lagenlook 👏👏 Another... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I returned one item from my order which seemed to go astray in the post. Despite not having received the tracked return the company replied immediately, was most concerned and refunded me in full with... Ver más

La empresa ha respondido

4,4

Excelente

TrustScore: 4.5 sobre 5

51 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(51)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Color runs are so disappointing

I love this clothes brand for the shaping and styling of every item. BUT what I really dislike is how the colour runs EVERY time you wash them. I now wash every piece on its own after having multiple colour runs onto other items/towels. Huge fan who bought regularly is now a "won't buy any more"
Such a shame

I've updated this from a 3 to a 5 after a great chat with Duane who rang me about my review above. It seems I'm an exception rather than a rule ... maybe my washing machine doesn't like Lagenlook !!. Anyway after the superb customer service I got today, I will be returning .... just now have the problem of which item(s) to buy 🙄

8 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Der Kontakt war ausgesprochen…

Der Kontakt war ausgesprochen freundlich und aufmerksam. Die Abwicklung verlief sehr schnell, und die Ware war wunderschön sowie äußerst sicher verpackt. Ich bin wirklich sehr zufrieden – vielen Dank!
Ich kann den Shop von Herzen weiterempfehlen.

3 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely clothes and amazing service

I’ve ordered a few times now and the quality is always brilliant. The clothes are so flattering and I always get compliments when I wear them. Customer service is friendly and fast — I wouldn’t shop anywhere else for this style!

22 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I made my first purchase over a year…

I made my first purchase over a year ago, and I must say, their quality and service are always impeccable. My most recent order, which arrived just the other day, was beautifully packaged. I can’t recommend them enough, they are now my go-to for any occasion!

29 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Bit hit and miss, won't buy again.

Bought 3 pairs of trousers and a dress.
The dress I was pleased with, it hung and washed well.
The trousers however were very disappointing, very thin, cheap material.
One size doesn't fit all, they were tighter than the image. Wore and washed them twice, per instructions and they are coming apart at the seam.

14 de febrero de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointing!

I've purchased clothes from Lagenlook over a period of several years, and have generally been happy with them. However, this time, (the first time buying in around 2 years), I purchased the 'Dean' V neck dress in black, and the 'Eliza' Wide Leg trousers.

The dress looks beautiful on, and can also be worn with a belt to allow you to draw attention to your waist if it's your best feature. However, the fabric feels cheap, considering the price.

The trousers were VERY disappointing! They say that 'One size fits all sizes 10-30UK', I am about midway between the sizes, but found that they showed EVERY lump and bump, weren't at all flattering, and felt very cheap and nasty. I would be very surprised if a woman who is size 30 would find them acceptable, or flattering, and they're definitely NOT worth £45 in my opinion.

When I last ordered everything was sent out with FREE postage, but now I found myself paying £1.95 (interestingly, they currently have a sale on, but having, as an experiment, put the same items in my basket today, I noticed that the postage price has gone up to £2.20!) I then had to pay £4.95 to return the trousers, which they recommend you send back with tracking, so that if they get lost in the post, you will get your money back. I realise that the cost of living has caused prices to go up, but £6.90 for the privilege of trying on some very poor quality trousers, is well over the top in my opinion!

All in all, a VERY disappointing experience, and one which I won't be repeating!

Sorry Lagenlook, you need to up your game!

13 de junio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Are Sale Items Different Quality and Size

I have had a lot of clothes from Lagenlook and many have been really great. However, if you are on the larger size I advise you watch out for sizing. Its a bit haphazard and it also seems to me that when you buy in their sales, the items are often much shorter, thinner fabric and not the same quality as full price items. I have just received two items to wear together. One is a bit thin and shorter than shown in the images but acceptable. The other item, pictured as almost knee length barely covers my stomach and is very disappointing. I wont return as we have to pay postage and they don't give full refunds. Are sale items different?

29 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful clothing at excellent prices

Firstly I am not a dress person, so the thought of having to try and buy a dress was not my idea of fun. I came across Lagenlook online and I ordered 4 dresses to try on.

I messed up the next day delivery option and i contacted them and they had already shipped the dresses next day for me at no extra cost.

The dresses arrived today and the packaging is beautiful, not a plastic bag in sight, all beautifully wrapped in tissue paper.

Then came the problem, which one do I choose !! They all look exactly like they do online, the quality is excellent and I’ve ended up keeping three of them, and oh, the prices are amazing.

Customer service is absolutely excellent and I have no hesitation in recommending this company and I will be buying from them again.

8 de octubre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

I have bought many items from here

I have bought many items from here. I've been pleased with most, but lately the sizing is very off on some items. The measurements are shown with the description and last couple of items I've received don't relate to measurements online.

7 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely clothes ,colours

Lovely clothes ,colours , quality , efficient well packaged delivery .
I have bought 5 items over the past year or so , am extremely pleased .

5 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company & products

I have placed several orders with this company and have always been very pleased. The quality of the clothing is lovely - great fabrics and well-made. Delivered quickly and beautifully packaged. Recently, an order was despatched by them but not delivered to me by the courier. When I contacted them, they handled the matter extremely well. I also loved it that the phone is answered by a person and they are very friendly. Good old-fashioned service which is most welcome. Highly recommended.

4 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely top

Fast delivery and free postage. One item was too big but returned and received refund.
Would recommend this small family company.

9 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad customer service

Lovely items of quality too many marketing emails daily and when you email them to ask a question they do not reply customer service not great

8 de mayo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Quite disappointed

Quite disappointed
My new dress arrived,and it's paper thin, considering it was £40!!
It was from the new range.
First time buying from here,and doubt I'd buy again.
Quality isn't same as laundry B and kit and kaboodal,but same price range
Dress looks more like a cheap Chinese import

19 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Clothing is not an issue but customer…

Clothing is not an issue but customer service is terrible. Been waiting for a refund for 3 weeks on more no further ahead now than I was back in March, even though I’ve been told they’ll respond “shortly “!

18 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really great service and delivery…

Really great service and delivery options. Also, the quality of the clothes is lovey and accuracy of sizing on website makes it an easy way to shop. I have now had over 4 orders, and all have been perfect and next day delivery for £1.95 is amazing. Even when ordering up to 3pm, excellent service.
I have also dealt with customer services and found Duane extremely helpful and amazing service, quickly responding to emails even though it was my error. Nothing was too much trouble.

26 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

SUPERB COMPANY

This company must be one of the best I have ever dealt with, the clothes are lovely, arrive quickly but best of all they really care
Keep up the good work

15 de octubre de 2022
Opinión espontánea

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