Landlords checks Limited Opiniones 

271
•
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The engineers were very professinal and kept me up todate with thier time of arrival on the day of the appointment. Michael

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Total scammers and liars. Based in Pakistan, but pretending to be based in London. Office was registered at a fast food chicken shop in Greenford. They are lying when they say they are registered. I c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was great to get a service from them. The team is supportive and umderstand client's needs, deal accordingly and satisfactorily. No rush but a quality service. I was taken care ny one f their me... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had Epc, Fire Assessment and Asbestos Survey carried out. Nice to not have to use multiple companies. They Managed to sort out appointments quick and amin staff was very helpful especially Tanveer. I... Ver más

Información sobre la empresa

  1. Mantenimiento de viviendas

Escrito por la empresa

We are an online booking platform which provides landlord safety certifications for Gas safety and Electrical certificates for both domestic and commercial properties. We offer more than just Landlord Safety Certifications; we also provide PAT Testing, Boiler Repairs, Fire Risk Assessments and EPC for Domestic and Commercial properties. Our leading experts at Landlords Checks ensure client satisfaction is always met. We pride ourselves on the quality of our work and care for our clients like family. Our aim is to provide a continuous property service that our clients can rely on. Over 60% of our revenues come from returning clients. We thrive on being approachable and our accomplishments.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

271 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 9% de las opiniones negativas

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3,2

Todas las opiniones

(271)

42 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Dishonest service and bad customer treatment

Absolutely appalling service. Using rude and tardy contractors and then repeatedly lying about progress on urgent matter. Dreadful phone etiquette and no remorse for their complete lack of provision, required constant chasing and reminding of their unfulfilled promises. Avoid avoid avoid avoid avoid!

8 de noviembre de 2024
Opinión espontánea
Logotipo de Landlords checks Limited

Respuesta de Landlords checks Limited

Thank you for your feedback, and we sincerely apologize for any inconvenience caused. While we were not directly involved in providing the service in question, we made every effort to assist you in resolving the matter. Unfortunately, we could not meet your expectations this time.

We recommend contacting your letting manager for further assistance, as they may be better positioned to help. We value every customer, and we would love the opportunity to provide you with our services in the future to showcase our commitment to excellence.

Thank you for your understanding, and we hope this clarifies the situation.

Valorada con 5 estrellas sobre 5

Great service from Landlord Checks

Landlord Checks came to check my landlord's electrical equipment, the engineer was very polite and friendly and completed the tests quickly and then issued the PAT certificate in good time

15 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely poor service, not a reliable company

I have received multiple services from this company at the same day, yet they neither showed up nor provided any updates on the appointment date. I had to call four times just to reschedule the appointment. As I was outside the UK, I specifically booked a flight just for this matter, but they failed to come on the agreed date, disrupting my entire schedule. The inventory check was supposed to take place before the tenant moved in, but they arrived after the tenant had already settled, resulting in a report that included items not belonging to me. I can say that this is the weakest and worst inventory report I have ever read, as they failed to address even major issues. When I asked them to correct their mistake, they said it wasn’t possible, and I would have to make another booking for a new inventory check, for which they would charge me again. This is one of the worst companies I have dealt with to date.

23 de septiembre de 2024
Opinión espontánea
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Respuesta de Landlords checks Limited

Thank you for taking the time to share your feedback, and we sincerely apologize for the challenges you faced with your recent experience. We deeply regret the inconvenience caused by the missed appointments and the issues with the inventory report.

Your concerns are important to us, and we are reviewing this matter thoroughly to prevent similar situations in the future. We genuinely value your trust and would love the opportunity to serve you again, ensuring a much-improved experience.

Thank you for your understanding.

Valorada con 4 estrellas sobre 5

I first misunderstood your reminder

I first misunderstood your reminder, I thought it was a scam because of the emphasis on urgency, it would have been better if more time had been allowed for the reminder to be investigated by me.

Apart from that, the experience was satisfactory.

17 de septiembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor customer service experience

Booked EICR, PAT and Fire Risk assessment. Kept chasing them on engineer's site visit on the day. Eventually they came. Kept chasing them for reports after that. Every time their customer service says he will call back in 30 minutes to provide update. They never did. It's been more than 3 days I have not received eicr despite chasing several times. The tenancy is looming over, they are closed over the weekend and I have no clue what was the outcome of eicr on the 4th day of it being conducted. Won't be using them again.

6 de septiembre de 2024
Opinión espontánea
Logotipo de Landlords checks Limited

Respuesta de Landlords checks Limited

Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced with your recent bookings. We understand how important timely reporting is, especially with a tenancy approaching. Your feedback highlights areas we need to improve, and we are taking immediate steps to address this.

We truly value your trust and would love the opportunity to serve you again in the future, ensuring a smoother, more reliable experience. Thank you for your understandin

Valorada con 3 estrellas sobre 5

Last year I used these people and they…

Last year I used these people and they were good ,this year for the same fire assessment we used them but the service is terrible ,after 2 weeks I'm still waiting for the report, when phoning they promise tomorrow but nothing arrives, now they won't return my call .

8 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

TERRIBLE COMPANY

Do not use this company. They're unethical and left my house in a terrible state. Firstly they gave me bad advice and told me I needed to get things done that I did not need to get done (I later found out) despite asking them their advice on what was definitely needed for the number of tenants we have. Then they sent the engineer round to fit mains smoke alarms etc and he ruined our house and drilled into walls, put ugle red boxes up all over the place and finished it terribly with polyfiller all over the walls, and big electric cable boxes up in our terrace house, it looks awful now.

12 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No Customer Service

No Customer Service - We booked the Visit for our 4 Flat property and the date and time for the visit, changed in the morning of the agreed day. When we waited, in advance of the visit, the Assessor called to say he was running late and turned up 25mins after time of expiry, that was agreed by this Company. The Assessor, had no Customer Service, did not explain what would be the nature of his assessment and after entering the property and looking at the Consumer Unit (Fuse Board) in the cupboard, was then leaving. When I asked, what next, he failed to explain and then got angry when I asked if this is his behaviour to all Clients, I was unsure of what he was assessing, what would happen next etc., If you have NO Customer service, do not when you could not be bothered to talk to me, say I was agressive...Please. All the points mentioned and more, was sent to the Admin department in a clear and concise email.

8 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service , untrustworthy - Fire risk assessment.

I would not even give this company one star but that seems to be the minimum I can give to submit a review.
This company carried out a fire risk assessment in October - the report was factually incorrect. I have repeatedly been trying to get the report reviewed since then. Four months later after being told that the engineer was going to be in touch, or the matter was going to be escalated to management, or I would get a call back the next day - none of this has happened. There is a basic inability to take responsibility or offer any reasonable customer service. I even called to say that I would be forced to post a bad review and go to the relevant ombudsman. Again we will call you on Monday. No call! So I feel I have no choice but to post this review so that others don't fall into the same situation.
I

1 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

fire risk assessment and PAT…

Booked a fire risk assessment and PAT test fandango got the certificate in 48 hours. The assessor Muhammad was really helpful and very patiently guided me and answered all my queries. Great service. Highly recommended!

15 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good and satisfying service

Really good and satisfying service . I need Fire Risk Assessment assessment for my flat and they have done efficient job and send the full report within 4 hours also.
I really recommend Landlord Checks Limited.

10 de enero de 2024
Opinión espontánea

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