Langleys House Clearance Opiniones 

133
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Clearing my deceased mum's house was a task I dreaded. Gillian and the team made the process as hassle free as possible. They were totally professional and took the time to be respectful.

Valorada con 5 estrellas sobre 5

Sadly, for the second time in two years, I have needed to use the services of Langleys House clearance. Gillian, Martyn and their team were professional and helpful on both occasions and dealt with th... Ver más

Valorada con 5 estrellas sobre 5

The whole process was smooth and faultless, right from the first phone call with Gillian to the clearance itself. The quote was lower than the three others we had requested, and yet on the day the tea... Ver más

Valorada con 5 estrellas sobre 5

What a special company and such a special team !! We gave them short notice to clear our house in Muswell Hill before completion of the sale of the house, and they rose to the challenge !! Wherea... Ver más

Información sobre la empresa

  1. Servicio de limpieza de casas
  2. también en la categoría
  3. Servicio de recolección de residuos
  4. Servicio de tratamiento de desechos

Escrito por la empresa

Langley's House Clearance are a family business that have been established for over 25 years. We are a fully comprehensive house clearance service, including full or part clearances of any type of property including outbuildings and garages, we buy and sell! We recycle 95% of our waste & where possible donate to local charities.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(133)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic Team!

Fantastic. Efficient, friendly and flexible. Highly recommend Gillian and the team at Langley's House Clearance.

10 de junio de 2024
Valorada con 5 estrellas sobre 5

Excellent Work

I rang the company very last minute and they were so helpful and accommodating and visited the property the same day and gave me a quote. The furniture was removed quickly and carefully and they arrived on time.
Would highly recommend.

17 de abril de 2024
Valorada con 5 estrellas sobre 5

Excellent Service

Excellent and efficient. The flat was cleared completely including carpets, but they left the underlay for us as it was still in good order. Not something that every company would do. Friendly and personable staff makes a big difference

11 de abril de 2024
Valorada con 5 estrellas sobre 5

Job well done

Langley's House Clearance did a great job today. The whole process from getting the quote to the clearance today was highly professional. The two men who came today and cleared the one bedroom first floor flat were very courteous and efficient in They contacted me to advise of their arrival time and then called to say they were done. They also hoovered up after completion I would recommend to anyone especially as they are licenced carriers

3 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

Gillian was fantastic if anyone needs a house clearance after a bereavement this is the company fantastic service I would highly recommend ⭐️⭐️⭐️⭐️⭐️

27 de marzo de 2024
Valorada con 5 estrellas sobre 5

Langley's provided a great service

Langley's provided a great service and at short notice. The place was spotless when they had finished and they adhered to instructions perfectly. I cannot recommend them highly enough.

1 de marzo de 2024
Valorada con 1 estrellas sobre 5

Really dishonest company prepared to rip you off! Be careful with these people!!

My nan sadly died recently. I asked them to quote to clear her house. Gillian arrived all friendly and seemingly kind & understanding at a really awful time. She even hugged me when I cried, I was so close to my nan, this was a horrible thing to arrange. Gillian asked so so many questions, again I assumed this was because she was kind!! But no her only intention was to rip us off. She quoted £8,500 to clear the house (5 days work). When I raised lots of queries suddenly she was able to do it for £4,000. I now have a quote from a really nice honest company for £1,600 (2 days work). Shame on you Langleys, I hate to think how many vulnerable people you have taken advantage of in your 30 years of trading!! Such rotten people!! :( :(

Now that Langleys House Clearance has responded I feel the need to add more specific information.

I confirmed to Gillian that I seem to remember removing asbestos years ago. It was removed so not sure why this would even come into it. On checking with my mum, the council had checked & there was never any asbestos at the property. This was never confirmed to Gillian as I stopped dealing with her as soon as I realised her intention to rip us off.

Langley house clearance was recommended by a family member. However Langley House Clearance charged them under £900. Therefore I do not believe they ripped off my aunt, which is why I asked them to do a quote.

Gillian did not provide a comprehensive quote as suggested, which is why this arose. There was no breakdown of the extortionate £8500 charge which gave any justification of why we were being charged so much. Gillian had implied that they would incur substantial amounts of commercial fees to disregard of much of the items. However no amount was specified on the quote. When I queried this costs, Gillian advised it would be lots of vans and could only take one tin at a time. I have no idea what this means, but I would expect to see an actual monetary cost. A company claiming to be this professional should be able to provide a breakdown of this actual cost.

The lovely company that is completing the work, genuinely have a great reputation & will dispose of everything professionally, ethically & legally. I have no interest in talking to you any further. I need peace in this moment, we have so much on our plates. I'm extremely sad you could take advantage of people at there most vulnerable. I hope this interaction will make you think twice before ripping anyone else off.

13 de marzo de 2024
Opinión espontánea
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Respuesta de Langleys House Clearance

Hi Rachael,

As you were referred to us from your own trusted family member, it’s difficult to hear that you believe we would rip anyone off during such a distressed time. We value the trust placed in us by our clients and strive to uphold our reputation for honesty and integrity. The quote that you reference may not be a like-for-like comparison to the comprehensive quotation we provided. Additionally, it's important to note that our quote included provisions for asbestos contamination within the loft, a factor that significantly impacts the cost and complexity of the clearance process.

Furthermore, we take pride in our professional approach to waste disposal, ensuring that contents are handled and disposed of in a responsible and environmentally friendly manner. During our interaction, I provided emotional support, understanding the challenges involved in such circumstances. Your suggestion that we engage in unethical practices is unfounded, especially given your family connection to our services.

In fact, I reduced the price out of genuine empathy upon learning of your financial constraints. We operate as a professional business, with necessary overheads to ensure the efficient execution of our services while maintaining our commitment to fair pricing and customer satisfaction. We sincerely apologise for any distress caused and would welcome the opportunity to discuss this matter further to address your concerns directly.

Valorada con 5 estrellas sobre 5

Excellent company

Gillian is really helpful and understanding about clearing deceased relatives house. Gave and explained a proper quote. Arranged date and time and arrived promptly and did an excellent and efficient job. Would definitely recommend.

15 de enero de 2024

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