Excellent service and quality of products. Very helpful and friendly staff and I have already recommended to family friends and work colleagues. I will certainly purchase from them again.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We could not be happier with both the quality of the furniture and the service provided by the delivery company who went out of their way to set up both the table and sideboard, and took away all of t... Ver más
La empresa ha respondido
the whole process was great, the staff in the showroom were super friendly and helpful. The delivery was prompt, the delivery men were clean tidy, so polite and took care of everything, even removing... Ver más
Good communication from store and delivery company throughout and very pleased with my 2 chairs which have been purchased to compliment other items we have in situ already. Always excellent quality i... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
La Residence Interiors was founded over a decade ago by Dan and Sarah Cook as they began renovating properties in the UK and France. Struggling to find high-quality, luxury furniture to style and furnish their homes, they began designing their own, which led to the creation of an exclusive collection that marked the birth of La Residence Interiors. Since our establishment in 2012, La Residence Interiors has flourished, creating timeless, elegant and exclusively designed furniture with an unwavering commitment to quality which are built to last for years to come. Our passion lies in offering our customers unique and stylish pieces which are delivered to your home by our white glove delivery team as soon as possible so you can start enjoying your furniture in no time at all. We dedicate our growth to our strong customer relationships and passionate team of experts who are always at hand to help you make those important decisions. Our website offers our customers an opportunity to see our furniture in beautiful lifestyle settings, inspiring our customers to recreate the magic in their own homes. We complement our digital presence with a spacious showroom located in the heart of Alfold, Surrey, which draws in visitors with captivating lifestyle settings and of course a team of knowledgeable and friendly showroom advisors. We invite you to explore our exclusive collection, designed to bring a touch of luxury to your interior. Visit www.laresidenceinteriors.co.uk to start your journey with La Residence Interiors today.
Información de contacto
Unit 15-16, Alfold Business Centre, Loxwood Road, Alfold, GU6 8HP, Surrey, Reino Unido
- 01403 752245
- contact@laresidenceinteriors.co.uk
- laresidenceinteriors.co.uk
4,9
Excelente
401 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was well informed of delivery and…
I was well informed of delivery and delivery guys were very friendly.
Fantastic table, I needed to exchange table for bigger size . This was done efficiently and without any hassle.
1 de octubre de 2025
Respuesta de La Residence Interiors
Dear Joanne,
Thank you so much for your kind feedback. We are delighted to hear that the delivery went smoothly and that our team made the exchange process easy for you. We hope you enjoy your new table and look forward to assisting you again in the future.
Kind regards
The La Residence Interiors Team
Very pleased with the product and the…
Very pleased with the product and the service.
Robert WILTSHIRE.
24 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Robert,
Thank you so much for your kind words. We are delighted to hear that you’re pleased with both the product and the service. Your feedback means a lot to us.
Kind regards
The La Residence Interiors Team
Happy
Very good service and delivered on time.
Very good quality and looks great on the living room.
25 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Mrs Jones,
Thank you so much for your kind words. We are delighted to hear that everything was delivered on time and that you're happy with the quality of your furniture. It’s wonderful to know it looks great in your living room. We truly appreciate your support and feeback.
Kind regards
The La Residence Interiors Team
Respuesta de La Residence Interiors
Dear Philip,
Thank you so much for your kind words. We are really glad to hear you found our team at La Residence Interiors helpful, welcoming, and friendly. It’s always our goal to make things as smooth and pleasant as possible for you. If there’s ever anything more we can do to support you, please don’t hesitate to let us know.
Kind regards
The La Residence Interiors Team
Sadly the two replacement chairs still…
Sadly the two replacement chairs still stand taller then the initial 6 I brought a few earlier my 1/2 inch and look odd at the table.. frustrated
10 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Marion,
Thank you for your feedback, and please accept our sincere apologies that this has happened. Our sales team has reached out this morning to resolve the issue, and we truly appreciate your patience and understanding in this matter.
Kindest regards,
The La Residence Interiors Team
Respuesta de La Residence Interiors
Dear David,
Thank you so much for your kind words. We are thrilled to hear that you are happy with the product and our delivery team. Your feedback means a lot to us and motivates us to keep delivering a top-quality service.
Kind regards
La Residence Interiors Team
Very helpful staff and beautiful furniture
Company really helpful sent a few emails querying the sizes and delivery details and they always got back to me very quickly and told me all I needed to know. Purchased two pieces of furniture and extremely pleased with both, lovely furniture and helpful staff.
19 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Kathleen,
Thank you so much for your wonderful review.
We are thrilled to hear that you’re pleased with your new furniture and that our team could assist you promptly with your queries. Your kind words mean a lot to us, and we look forward to helping you again in the future. Enjoy your beautiful pieces.
Kind regards
La Residence Interiors Team
Excellent service from start to finish
Excellent service from start to finish, informative through the whole process, would highly recommend and our table is a piece of art! Love ❤️ it.
Thank you!
23 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Susan,
Thank you so much for your kind words! We are thrilled to hear you’re loving your table and that you enjoyed the whole process. Your recommendation means a lot to us. We hope it brings beauty and joy to your space for years to come.
Kind regards
La Residence Interiors Team
Good quality furniture
We visited the showroom and ordered our sideboard from there . Very helpful lady . We are very pleased with the unit and delivery was excellent too . They kept us informed about arrival time .
19 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Thelma,
Thank you so much for your kind words. We are delighted to hear that you are pleased with your sideboard and that the delivery process went smoothly. We’ll be sure to pass on your compliments to our team. We truly appreciate your support and hope you enjoy your new unit for years to come.
Kind regards
La Residence Interiors Team
Beautifully made cushions arrived…
Beautifully made cushions arrived quickly, well packaged and stunning. Great value, would highly recommend and will absolutely use again.
9 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Nichola,
Thank you so much for your wonderful feedback! We’re delighted to hear you’re happy with your cushions and our service. Your recommendation means the world to us, and we look forward to welcoming you back again soon.
Kind regards
La Residence Interiors Team
Impressive, Excellent & highly recommended
We are very impressed with our beautiful round table& chairs. Extremely well made, customer service is excellent and the delivery team were fantastic! It’s not often you can be so impressed! Would highly recommend this company. All of their pieces are lovely.
5 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Sally,
Thank you so much for your wonderful feedback. We are delighted to hear how pleased you are with your new round table and chairs. It’s great to know our craftsmanship, customer service, and delivery team made such a positive impression. We truly appreciate your recommendation and look forward to helping you with more beautiful pieces in the future.
Kind regards
The La Residence Interiors Team
Great service and fantastic product
Great service and fantastic product, we are really pleased
5 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Sam,
Thank you so much for your kind words. We are delighted to hear that you are pleased with both our service and product. Your satisfaction means a lot to us, and we look forward to seeing you again in the future.
Kind regards
The La Residence Team
Respuesta de La Residence Interiors
Dear Sally,
Thank you so much for your kind words. We are delighted to hear you’re happy with the product and our delivery team. Your feedback means a lot to us.
Kind regards
The La Residence Interiors Team
I don’t often write reviews only when…
I don’t often write reviews only when I’m really impressed,so here I am !
From placing my order and speaking to the helpful staff ,to the beautiful table and chairs,to the amazing delivery with the link to follow the delivery driver and updated arrival time ,everything is a a 10/10 ,well done to you all .
4 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Angie,
Thank you so much for taking the time to leave such a wonderful review!
We are thrilled to hear that everything from placing your order to delivery was a 10/10 experience for you. Our team work so hard to provide not only quality furniture but also a smooth and enjoyable service, so your kind words mean a lot to us. We hope you enjoy your beautiful new table and chairs for many years to come, and we look forward to seeing you again in the future.
Kindest regards
The La Residence Interiors Team
Ordered beautiful cushions but after…
Ordered beautiful cushions but after they arrived I changed my mind about my colour scheme. I sent them back and they refunded without a problem. I will order again.
3 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Jenny,
Thank you so much for your kind feedback. We are glad the return process was smooth for you, and we completely understand that colour schemes can change.
Kind regards
The La Residence Interiors Team
EFFICIENT FRIENDLY HELPFUL AND POLITE
EFFICIENT FRIENDLY HELPFUL AND POLITE - TOOK ALL THEIR RUBBISH AWAY AND WERE JUST BRILLIANT
2 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Lizzie,
Thank you so much for your kind words. We are delighted to hear you found our team efficient, friendly, helpful, and polite. Taking care of everything, including the rubbish, is all part of making the process as smooth as possible.
We really appreciate your feedback and look forward to helping you again anytime.
Kind regards
La Residence Interiors Team
The whole experience was brilliant
The whole experience was brilliant, the table looks even better than the pictures, excellent quality, delivery was excellent
2 de septiembre de 2025
Respuesta de La Residence Interiors
Dear Lynne,
Thank you so much for your kind words. We are delighted to hear that you love your new dining table and that it exceeded your expectations.
We truly appreciate your support and hope you enjoy your table for many years to come!
Kind regards
The La Residence Interiors Team
Beautiful table and great delivery service.
The dining table we bought is beautiful. Even better than I expected from the photos on the website. It’s incredibly sturdy and the wood is beautiful. I was very impressed with delivery information that I received after ordering and I was given a delivery date and time slot within 48 hours. The information promised a phone call at least 30 mins before arrival which suited me as I don’t live at the delivery address. Unfortunately this phone call never transpired, but when they rang to tell me they had arrived and I explained it would take me twenty minutes to get there, they were very happy to wait for me. The two delivery guys were lovely. They unpacked and assembled the table and took away all the packaging. I would definitely buy from La Residence again and highly recommend.
21 de agosto de 2025
Respuesta de La Residence Interiors
Dear Karen,
Thank you so much for your wonderful review! We’re delighted to hear that you’re so pleased with your new dining table and that it exceeded your expectations. It’s great to know the delivery team were friendly and helpful with assembly and packaging removal.
We do apologise however, that the promised advance call wasn’t made before arrival. We completely understand how important that is, and we’ll pass this feedback on to our delivery partners to help improve the experience in future.
Kindest regards,
La Residence Interiors Team
Respuesta de La Residence Interiors
Dear Dominica
Thank you for your feedback. We truly appreciate your support and are delighted to know you’re happy with our service and products.
Kindest regards,
La Residence Interiors Team
Just asked for a material sample which…
Just asked for a material sample which arrived promptly. Unfortunately not quite the right colour for me.
8 de agosto de 2025
Respuesta de La Residence Interiors
Hi Peter,
Thank you for taking the time to write this review, I'm glad the swatch arrived promptly, if we can help further please don't hesitate to contact our Sales team as we are always happy to assist.
Kind regards
The La Residence Interiors Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.