Laser Clinics UK - Kingston Opiniones 37

TrustScore: 4 sobre 5

4,0

The Bentall Centre, Wood St, Kingston Upon Thames, KT1 1TP Kingston, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great results for laser hair removal. Highly recommend. Had 8 and hair has completely disappeared. No regrowth for over 7 months now

Valorada con 5 estrellas sobre 5

My experience so far at laser clinic has been truly amazing. I have started my journey with Farah, she reassured me and gave me advice on any doubts I had in our consultation. She is always super supp... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The service was poor this time. Firstly, after the underarm treatment, I felt a bit hot and asked for some lotion to cool down, but the therapist ignored my request and said I would only be given any... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had Farah today at the Kingston branch for laser and she was a true professional. Super warm reception, knowledgeable and I was blown away by her customer service as she took the time to explain ev... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Clínica dermatológica

Escrito por la empresa

At Laser Clinics UK, we believe everyone deserves to feel confident, inside & out. Since day one, we’ve been a business that’s aimed to help more people feel their version of good. Our services include medical-grade Laser Hair Removal for all skin tones, Skin treatments including HydraFacial and Microneedling, and Cosmetic Injectables. We help our clients (re)ignite their inner confidence. With Laser Clinics, you’ll experience much more than change on the outside: you’ll feel it at every step of the journey. What we offer goes beyond the surface. Our team of over 2,500 trained therapists, Registered Nurses, and Doctors perform over 4.2 million treatments annually. We’re determined to help our clients feel their version of good, and we do this with a blend of market-leading expertise & technologies. We understand that FEELING GOOD is unique to everybody. So, we work with our clients and cater to this individuality, with consultative, tailor-made solutions that help our clients feel more confident in their own skin. Book online at www.laserclinics.co.uk


Información de contacto

  • The Bentall Centre, Wood St, Kingston Upon Thames, KT1 1TP, Kingston, Reino Unido

  • 020 8706 0765

4,0

Muy bueno

TrustScore: 4 sobre 5

37 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

The quality of service is going down

I used laser clinic in Kingston for a while generally they where good with good service, small issue is they do change their stuff often, usually the session I do is about 30min unfortunately my last two visits were less than 10min and they nearly burned my skin without stopping or at least saying sorry, I hope the management will read this message and take action

11 de mayo de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Valorada con 5 estrellas sobre 5

Diona was absolutely brilliant

Diona was absolutely brilliant! V knowledgeable and caring. V pleased with my treatment

30 de abril de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

We're so pleased to hear that you found our service to be knowledgeable and caring! Thank you for your positive feedback on your treatment.

Best wishes,
Team LCUK

Valorada con 1 estrellas sobre 5

The service was poor this time

The service was poor this time. Firstly, after the underarm treatment, I felt a bit hot and asked for some lotion to cool down, but the therapist ignored my request and said I would only be given any after the full treatment was finished. Previous therapists would give me whenever I required it. Secondly, during the treatment of the lower area, no lines were marked on my skin, which made me feel that some areas had been missed. This looked not professional. Furthermore, the therapist continued to work quickly even when I expressed pain, which made me feel disrespected. Thirdly, after the treatment had finished, I asked for more lotion to soothe the pain, but the therapist refused, leaving me feeling belittled and ignored.

9 de abril de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Valorada con 5 estrellas sobre 5

Positive Experience with Farkhondeh in Kingston

Had an immensely positive experience with Farkhondeh in Kingston. She was friendly, efficient and honest. A huge asset to your firm.

3 de abril de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

We're happy you had such a positive experience in Kingston. It's great to hear that you found our team member friendly, efficient, and honest. Thank you for your feedback!

Best wishes,
Team LCUK

Valorada con 5 estrellas sobre 5

My experience so far at laser clinic…

My experience so far at laser clinic has been truly amazing. I have started my journey with Farah, she reassured me and gave me advice on any doubts I had in our consultation. She is always super supportive, kind and always puts her clients first to make sure they feel comfortable. I’ve already had 4 sessions and I have seen great results already!

29 de marzo de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

We're so happy to hear about your amazing experience! It's great to know you felt reassured and supported, and that you're already seeing wonderful results. Thank you for your positive feedback.

Best wishes,
Team LCUK

Valorada con 5 estrellas sobre 5

Highly recommend Farah for laser! ❤️

I had Farah today at the Kingston branch for laser and she was a true professional. Super warm reception, knowledgeable and I was blown away by her customer service as she took the time to explain everything and make sure I was happy - very attentive to your hair and needs.
A real credit to the clinic and made the whole experience so enjoyable, not to mention a walk in the park!

17 de marzo de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

We're happy to hear you felt so well taken care of during your treatment. It's great to know that you found the experience enjoyable and that our team explained everything clearly. Thank you for your positive feedback!

Best wishes,
Team LCUK

Valorada con 5 estrellas sobre 5

Great Clinic

I have had an amazing experience at Laser Clinics Kingston. Shout out to Karolina who has been exceptional with her service to me. She communicates well, listens to your questions and guides you through the treatment plan. I can’t recommend it highly enough.

25 de febrero de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

Thank you for your lovely feedback. We’re so pleased to hear that you’ve had such a positive experience at our Kingston clinic and our staff. We truly appreciate your recommendation!

Best wishes,
Team LCUK

Valorada con 5 estrellas sobre 5

I was today 10 o’clock for hair removal…

I was today 10 o’clock for hair removal and she was excellent service and so friendly and very helpful, so happy

9 de febrero de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

We’re so happy to hear that you had such a positive experience with your treatment. Thank you for your kind words, we truly appreciate your lovely feedback!

Best wishes,
Team LCUK

Valorada con 1 estrellas sobre 5

Terrible customer management

Terrible customer management – Richmond & Kingston branches

I paid £150 for a laser package at the Richmond branch and was clearly told it could be used at other branches. The branch later closed without any notice, and I was never contacted or offered a refund or a convenient transfer.

When I went to the Kingston branch, I explained my existing package and was given a facial laser treatment. Only after the treatment was I told my package wasn’t valid there. Had I known, I would not have proceeded, as I already have £125 remaining on my package.

I was then forced to pay an extra £27, and only afterwards told that my package had supposedly been transferred to Putney—without my consent or any prior communication.

This is misleading, poorly managed, and unfair. I will be requesting a full refund and would strongly advise others to be cautious before purchasing packages from Laser Clinics.

7 de febrero de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Valorada con 5 estrellas sobre 5

The girl made me feel so comfortable

The girl made me feel so comfortable. I was so nervous before i went in.

31 de enero de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

We're happy to hear that you felt comfortable and had a positive experience. Thank you for sharing your feedback with us.

Best Wishes
Team LCUK

Valorada con 5 estrellas sobre 5

Amazing service by the people and they…

Amazing service by the people and they do such a good job on my laser hair removal I highly recommend

26 de enero de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

We're glad you enjoyed your experience and appreciate the kind words regarding our services. Thank you for recommending us!

Best wishes,
Team LCUK

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service and very friendly staff. They always treat their customers as if each one is special to them. Always find it a nice friendly environment whenever I visit.

19 de enero de 2026
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

We're glad you enjoyed your experience with our team! It means a lot to us that you find our environment friendly and that you feel valued. Thanks for your feedback!

Best wishes,
Team LCUK

Valorada con 1 estrellas sobre 5

Insufficient expertise and unsatisfactory progress

To date, there has been limited progress. The explanation provided was that it is due to my daughter’s skin tone being in between. I believe it is the responsibility of the service provider to determine which solution is the most effective and efficient. Another concern is that using the incorrect light wave can result in hair growth. I cannot say that the service is sufficiently expert and satisfactory at this point.

16 de enero de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. We have sent you a secure link via Trustpilot - if you could please share some additional information we can investigate this as soon as possible.

Best wishes,
Team LCUK

Valorada con 5 estrellas sobre 5

Best service

Best service! Injectables - great experience! Dr Monaf

8 de enero de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Valorada con 5 estrellas sobre 5

I was nervous about laser hair removal

I was nervous about laser hair removal, but the process was so smooth and comfortable. Madaleina was professional and friendly, making the whole experience really easy. Highly recommend!

7 de enero de 2026
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Valorada con 5 estrellas sobre 5

I had my first laser hair removal…


I had my first laser hair removal appointment today and it was a great experience. The technician was very professional and kind, and she made me feel comfortable throughout the session. She explained everything clearly and took great care. Diona ( not sure if the right spelling) was extremely kind, and I would love to have all my future treatments with her. I’m really happy with the service and looking forward to my next appointment in Kingston.

30 de diciembre de 2025
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Valorada con 5 estrellas sobre 5

Dr Monaf

Dr. Monaf is brilliant. Takes his time to explain options, offers recommendations without turning it into a sales talk. Follow up is great and results are perfect.

20 de diciembre de 2025
Opinión espontánea
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

Thank you for taking the time to leave a review - we hope to see you again soon in clinic!

Best wishes,
Team LCUK

Valorada con 1 estrellas sobre 5

I got scammed

I got both and felt very scammed. They did not put the amount of botox that I paid for and told me I could come back for a touch up but the first time was such a disappointment and I was very busy, basically I paid £250 for nothing.

1 de mayo de 2025
Logotipo de Laser Clinics UK - Kingston

Respuesta de Laser Clinics UK - Kingston

Thank you for taking the time to provide feedback and raise your concerns. We're very sorry to hear about your experience with us. A member of our team will be in touch to investigate this as soon as possible.

Best wishes,
Team LCUK

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