Dishonest practice Laser clinic Eastgardens cancelled 3x times my booking without notice It’s prepaid skin treatments but they can’t provide service because they don’t have skin therapist When... Ver más
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Localización
Cambiar localizaciónShop 227/28, Westfield Eastgardens - (Level 1 next to Myer), 152 Bunnerong Road, 2036 Eastgardens, NSW, AU
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Consulta las opiniones de los clientes
Helena is amazing! She is so kind, accommodating, knowledgeable and always fab at what she does. No one else I’d rather go to! Appreciate you Helena x
Always happy with friendly service and results,I always go back there with confidence .
DO NOT ATTEND EASTGARDENS clinic I had credit on my file and due to the lack of customer service, knowledge and a certain staff member I had to make payment again as suppos... Ver más
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Información sobre la empresa
Escrito por la empresa
Laser Clinics Australia offer a range of treatments including Laser Hair Removal, Advanced Skin treatments, Cosmetic Injectables and CoolSculpting®.
Información de contacto
Shop 227/28, Westfield Eastgardens - (Level 1 next to Myer), 152 Bunnerong Road, 2036, Eastgardens, NSW, Australia
- 280941271
4,0
Muy bueno
4 opiniones
No ha contestado las opiniones negativas
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Always happy with friendly service and…
Always happy with friendly service and results,I always go back there with confidence .
26 de marzo de 2026
Opinión espontánea
Helena is the best!!
Helena is amazing! She is so kind, accommodating, knowledgeable and always fab at what she does. No one else I’d rather go to! Appreciate you Helena x
17 de febrero de 2026
Opinión espontánea
Dishonest practice
Dishonest practice
Laser clinic Eastgardens cancelled 3x times my booking without notice
It’s prepaid skin treatments but they can’t provide service because they don’t have skin therapist
When I asked for refund they’ve stopped responding to my emails
I wouldn’t recommend this clinic to anyone
24 de febrero de 2024
Opinión espontánea
Respuesta de Laser Clinics Australia - Eastgardens
Thank you for taking the time to provide feedback and raise your concerns. We are sorry to hear about your experience with us. We have passed your concerns on to the relevant team and they will be in touch shortly.
Best regards,
Laser Clinics Australia
ZERO stars ..
DO NOT ATTEND EASTGARDENS clinic
I had credit on my file and due to the lack of customer service, knowledge and a certain staff member I had to make payment again as supposedly there were no notes on my file to state this.
Feeling irate (the manager did not know what this word meant) I was 100% certain that credit was there and I was paying now twice for my treatment.
3 days later - I am told that I do have credit !!!
5 days later - still no apology and now this has been referred to Head Office.
I asked for the contact number of Head Office and the manager could not give this information to me. This is my money and I would like it back - extremely simple.
So I now go back to waiting ... again
Manager (Melissa) at this clinic had
No management skills
Knowledge of the basic English language - NIL
Do not prepay your treatments at this place they will find an excuse not honour them
An update … I have now gone to the Department of Fair Trade and lodged my complaint they will contact eastgardens within the next 10 days.
FINAL UPDATE!!!!
Perseverance…. No apology but they refunded my credits !!!! They actually gave back more $$ than they should !
They have no idea how to run a business professionally
Your body is your temple please think twice before booking an appointment at Eastgardens clinic, you deserve better ❤️
21 de enero de 2023
Opinión espontánea
Respuesta de Laser Clinics Australia - Eastgardens
Thank you for your feedback. Please send your details to onlinesupport@laserclinics.com.au / eastgardens@laserclinics.com.au and our team will follow up with the management team for you.
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