I ordered something with a large shipping fee they turn around and refund me without sending the item so they basically just took the $20 shipping fee do not use this place
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Consulta las opiniones de los clientes
Excellent service and even better support. Have a Laserco Navig8r i43 GPS which I purchased over 6 years ago with lifetime maps for my young driver daughter as drivers without a full licence cann... Ver más
La empresa ha respondido
Ordered settopbox after seeing Laserco recommended in second place in a best-of list. The decider was that they are local. Box arrived 2 days later, i took a deep breath and opened it, and with minima... Ver más
La empresa ha respondido
This little speaker & 2 microphones pump out a better sound than I ever could have imagined! For the price & delivery - it will be a real winner on Christmas Day as the Grandaughters sing kara... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de electrónica
- Empresa de electrónica
- Tienda de accesorios para computadoras
- Tienda de audio para el hogar
- Tienda de equipos de cine en casa
- Tienda para la reforma del hogar
Escrito por la empresa
Laser Corporation, founded in 1987, is a proudly Australian-owned brand and a leading name in consumer electronics and IT accessories. For more than 35 years, we’ve created reliable, affordable, and easy-to-use technology for homes, offices, and life on the go. Our diverse range includes Smart Home products such as smart bulbs, smart lighting, smart powerboards, smart door locks, and home security cameras; Audio and Home Entertainment solutions including Bluetooth soundbars, portable Bluetooth speakers, headphones, karaoke microphones, and floor speakers; Computing and IT accessories such as USB-C hubs, network cables, storage devices, and mechanical keyboards; mobile essentials like AC chargers, charging stations, car chargers, power banks, and wireless chargers; plus wearables, health and fitness devices, e-scooters, pet tech, and more. Designed in Sydney and supported by local warehousing, Laser products are built to meet Australian standards with fast delivery and responsive customer support. Our experienced teams in Hong Kong and China oversee sourcing, compliance, and manufacturing to ensure consistent quality and the ability to bring new technology to market quickly. We partner with leading Australian retailers, online marketplaces, and industry resellers, making Laser products accessible nationwide through stores like JB Hi-Fi, Big W, Bunnings, and Amazon Australia. Agile and innovative, we keep pace with emerging consumer technology trends while delivering practical solutions for everyday use. Sustainability and compliance underpin our operations. Every product is backed by an Australian warranty, undergoes rigorous quality testing, and is designed with durability in mind to reduce waste. Whether you’re upgrading home entertainment, building a smart home, equipping your workspace, or looking for reliable tech accessories, Laser delivers products you can trust—supported by decades of experience and a commitment to customer satisfaction. Explore our full range, product manuals, and support resources at laserco.com.au.
Información de contacto
1/6-8 Byfield Street, 2113, Macquarie Park, Australia
- (02) 9870 3388
- online.sales@laserco.com.au
- laserco.com.au
4,3
Excelente
477 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 88% de las opiniones negativas
Suele tardar más de 1 mes en responder
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy access to ordering the DVD player…
Easy access to ordering the DVD player and emails advising it’s been sent, tracking numbers and regular updates.
27 de julio de 2023
Respuesta de Laser Corporation
Thanks, Alana 🌟. We're delighted to hear that the ordering process and our communication met your expectations. Enjoy your DVD player! 📀🎬🍿
Respuesta de Laser Corporation
Thank you so much for your 5-star review, fmh! 🌟 🚀 Your feedback truly makes our day! 😊 Looking forward to serving you again in the future. Cheers! 🎉
Very quick delivery and great pricing
23 de julio de 2023
Respuesta de Laser Corporation
Thanks a ton for your 5-star review, Michelle! 🌟 We're over the moon to hear that you were impressed with our quick delivery and competitive pricing. 🚀💰 Your positive feedback fuels our commitment to providing the best service possible. Looking forward to serving you again soon! Cheers! 🎉
Fabulous per usual!
Great website. Easy ordering. Super fast delivery. Fabulous communication.
19 de julio de 2023
Respuesta de Laser Corporation
Thanks a ton for your 5-star review, Tamra! 🌟 We're over the moon to hear that you found our website easy to use and our delivery super fast. 🚀 Your kind words about our communication made our day! 😊 Looking forward to serving you again. 🙌
Fast service got a phone call checked…
Fast service got a phone call checked on my address product was ready for delivery the next day
22 de julio de 2023
Respuesta de Laser Corporation
Thanks for your positive feedback! 😊 We're thrilled our fast service met your expectations. Looking forward to serving you again soon! 🚀
fast delivery and great updates along…
fast delivery and great updates along the way. Thanks.
21 de julio de 2023
Respuesta de Laser Corporation
So glad to hear you appreciated our fast delivery and regular updates! 🚚💨 Thanks for the 5-star review! 🌟 Looking forward to serving you again. 😊
good replacement
it was perfect just what i needed to replace my wornout remote. Delivery was fast. Could have been packed a little better with maybe some bubble wrap so it wasn't moving around in the oversized box.
20 de julio de 2023
Respuesta de Laser Corporation
Thanks for your 5-star review! 🌟 We're glad the replacement remote was perfect for you and that delivery was fast. 🚚💨 We appreciate your feedback on packaging and will work on improving it. Looking forward to serving you again! 😊
great product and received item quickly
12 de julio de 2023
Respuesta de Laser Corporation
Awesome! 🎉 So glad to hear you loved the product and received it quickly. Thanks for the 5-star review! 🌟 Looking forward to your next order. 😊
Easy ordering and fast delivery very…
Easy ordering and fast delivery very satisfying 😀
16 de julio de 2023
Respuesta de Laser Corporation
Thank you for taking the time to leave a 5-star review. We're here whenever you need us next. 😊
Oh so wonderful
What can I say, it was easy, no hassle, and received the article very promptly..
10 de julio de 2023
Respuesta de Laser Corporation
We're thrilled to hear about your positive experience with us! It's our top priority to ensure a seamless and prompt service for our valued customers. Thank you for the amazing 5-star review. We look forward to serving you again in the future.
Set Top Box replacement Remote
New STB remote arrived promptly and is working well
Thanks
6 de julio de 2023
Respuesta de Laser Corporation
Thank you for your kind words and the review. We're glad to hear that your package arrived promptly and is serving you well. Your feedback is important to us, and we would love to hear how we could make your next experience a 5-star one. Looking forward to serving you again.
FAILED in TRANSPARENCY, TRANSACTION and COMMUNICATION
I wonder why this company do not send email confirmation for orders. This makes a customer vexed and think that the operation is shady. Look, I am paying with hard earned money, so please be prompt and smooth with your communication and transaction. You provide a contact number that you do not even attend to. I have attempted multiple times to ring you, but to no avail. I am way beyond disappointed.
Update: One nice lady emailed few hours after. She replied to my email notifying them about order confirmation. However, I still believe emailing order confirmation should be an instant action right after you finished paying for your order.
20 de julio de 2023
Opinión espontánea
Respuesta de Laser Corporation
Thank you for taking the time to share your feedback, and we are genuinely sorry to hear about your experience. We understand your concerns regarding order confirmation emails and communication, and we take such matters very seriously.
Rest assured, we automatically send an order confirmation email right after an order is placed. If you haven't received it, there's a possibility it could have ended up in your spam folder or there might have been a technical glitch. We appreciate your patience and understanding, and we're already investigating this matter further to prevent such occurrences in the future.
Regarding your attempts to contact us via phone, we sincerely apologize for any inconvenience caused. We aim to provide top-notch customer service, and it seems we missed the mark this time. We'll conduct an in-depth review to understand where the disconnect occurred.
Your feedback is critical to helping us improve our service. Please reach out to us at any time if you have further comments or questions. Your satisfaction is our top priority, and we're committed to making things right. We hope for an opportunity to serve you better in the future.
AUX and Bluetooth
Some Soundbars do not come with AUX meaning that you can only use Bluetooth on them and that does not always work properly. Soundbars that come with AUX like this one means that you can join more things to it more easily, just make sure you can get it to sound right.
1 de julio de 2023
Respuesta de Laser Corporation
Thank you for your feedback and your 4-star rating! We agree that the versatility of AUX connections can be a significant benefit for many users and it's great to hear you've found this feature useful in our soundbar.
We also appreciate your advice about ensuring the right sound quality. It's indeed essential to fine-tune audio settings for optimal performance. Our team is available for any support or guidance needed to help our customers get the best possible experience from our products.
Thanks again for your review, your insights are valuable to us and our future customers. Please don't hesitate to get in touch if you have any other suggestions or comments.
I got the item very quickly
8 de julio de 2023
Respuesta de Laser Corporation
Thanks for your review, Luigi! We're thrilled to know you received your item swiftly. We strive to provide fast delivery for all our customers. We hope to assist you again in the future!
Incomplete Order sent
Did not send my complete order. I ordered a sub woofer for my laser soundbar and the company only sent me the cables and said the item was delivered. I sent them multiple emails regarding the order and I was told that the item would be sent out soon. But I have still not received my order. Very poor customer service.
4 de julio de 2023
Respuesta de Laser Corporation
Dear Muhammad,
We genuinely appreciate you bringing this to our attention and sincerely apologize for the inconvenience you've experienced. We acknowledge that there was an error with the initial fulfillment of your order - an oversight we deeply regret.
We want to assure you that we took your concerns seriously as soon as we were notified. The missing subwoofer was promptly dispatched with express postage on the same day. According to our tracking details, an attempted delivery was made today, and the details were shared with you on the same day.
We understand the frustration caused by such an incident and wish to rectify it immediately. Our team prides itself on our customer service, and we acknowledge that in this instance, we fell short of providing you with the smooth experience you should expect from us.
Please accept our sincerest apologies, and if there are further issues or anything more, we can assist you with, do not hesitate to contact us directly. Your satisfaction is our utmost priority.
Thank you for your patience and understanding.
Best,
Laser Corporation
Respuesta de Laser Corporation
Thanks a ton, Jennifer! We're thrilled to hear that you found our service easy and efficient. That's what we strive for! Looking forward to serving you again.
Respuesta de Laser Corporation
We're so happy to hear that our service has zoomed into your good books with ease and speed! We promise to keep operating at this 'light-speed' delivery pace, ensuring that even Usain Bolt would have a hard time catching up with our parcels. Thanks for your stellar 5-star review and making our day brighter than the north star. 😄🚀
Respuesta de Laser Corporation
So glad you found our service prompt and communicative. It's reviews like yours that keep us going at lightning speed! Thanks for the 5 stars! 🌟
Respuesta de Laser Corporation
Your feedback lights up our day! Thank you for acknowledging our prompt and communicative service. We'll keep the pace up, fueled by your kind words and 5-stars. You're a ⭐️ in our books too!
Respuesta de Laser Corporation
🌟✉️We are over the moon with your 5-star review! Our carrier pigeons were especially fast this time, and we're glad they didn't just coo but also communicated well! Thank you for choosing us; your satisfaction is our ultimate stamp of approval. 💌🌟
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