I ordered something with a large shipping fee they turn around and refund me without sending the item so they basically just took the $20 shipping fee do not use this place
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Consulta las opiniones de los clientes
Excellent service and even better support. Have a Laserco Navig8r i43 GPS which I purchased over 6 years ago with lifetime maps for my young driver daughter as drivers without a full licence cann... Ver más
La empresa ha respondido
Ordered settopbox after seeing Laserco recommended in second place in a best-of list. The decider was that they are local. Box arrived 2 days later, i took a deep breath and opened it, and with minima... Ver más
La empresa ha respondido
This little speaker & 2 microphones pump out a better sound than I ever could have imagined! For the price & delivery - it will be a real winner on Christmas Day as the Grandaughters sing kara... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de electrónica
- Empresa de electrónica
- Tienda de accesorios para computadoras
- Tienda de audio para el hogar
- Tienda de equipos de cine en casa
- Tienda para la reforma del hogar
Escrito por la empresa
Laser Corporation, founded in 1987, is a proudly Australian-owned brand and a leading name in consumer electronics and IT accessories. For more than 35 years, we’ve created reliable, affordable, and easy-to-use technology for homes, offices, and life on the go. Our diverse range includes Smart Home products such as smart bulbs, smart lighting, smart powerboards, smart door locks, and home security cameras; Audio and Home Entertainment solutions including Bluetooth soundbars, portable Bluetooth speakers, headphones, karaoke microphones, and floor speakers; Computing and IT accessories such as USB-C hubs, network cables, storage devices, and mechanical keyboards; mobile essentials like AC chargers, charging stations, car chargers, power banks, and wireless chargers; plus wearables, health and fitness devices, e-scooters, pet tech, and more. Designed in Sydney and supported by local warehousing, Laser products are built to meet Australian standards with fast delivery and responsive customer support. Our experienced teams in Hong Kong and China oversee sourcing, compliance, and manufacturing to ensure consistent quality and the ability to bring new technology to market quickly. We partner with leading Australian retailers, online marketplaces, and industry resellers, making Laser products accessible nationwide through stores like JB Hi-Fi, Big W, Bunnings, and Amazon Australia. Agile and innovative, we keep pace with emerging consumer technology trends while delivering practical solutions for everyday use. Sustainability and compliance underpin our operations. Every product is backed by an Australian warranty, undergoes rigorous quality testing, and is designed with durability in mind to reduce waste. Whether you’re upgrading home entertainment, building a smart home, equipping your workspace, or looking for reliable tech accessories, Laser delivers products you can trust—supported by decades of experience and a commitment to customer satisfaction. Explore our full range, product manuals, and support resources at laserco.com.au.
Información de contacto
1/6-8 Byfield Street, 2113, Macquarie Park, Australia
- (02) 9870 3388
- online.sales@laserco.com.au
- laserco.com.au
4,3
Excelente
477 opiniones
Invita a los clientes a opinar
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Ha contestado el 88% de las opiniones negativas
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received the remote within a week and…
received the remote within a week and its just what i needed
27 de julio de 2025
Respuesta de Laser Corporation
Thanks, Robert! We’re happy to hear the remote arrived quickly and was exactly what you needed.
I needed the thing that hold the dash cam to the window as mine was not working anymore . I had been looking for a replacement for a long time . Found what I needed on your sight . Thanks .
You had the product I needed.
25 de julio de 2025
Respuesta de Laser Corporation
So glad you found the part, Kellie — sometimes it’s the little things (like a dash cam mount) that make all the difference. Thanks for sticking with us!
Excellent service and communication was…
Excellent service and communication was informative
25 de julio de 2025
Respuesta de Laser Corporation
Thanks, Craig! Great to hear the service and comms hit the mark — always happy to keep things clear and helpful.
Respuesta de Laser Corporation
Thanks, April! Great to hear the price and delivery hit the mark — that’s what we aim for every time.
Ordered settopbox after seeing Laserco…
Ordered settopbox after seeing Laserco recommended in second place in a best-of list. The decider was that they are local. Box arrived 2 days later, i took a deep breath and opened it, and with minimal peering at diagrams, it was Done!! And my 13 yo TV suddenly has a new picture definition that’s so clear it practically punched me in the face haha. Very cool to be able to see all the channels again after watching them disappear one by one, ABC Entertains was the last straw, had to act, lol. My life is now complete, can see Whatever Housewives and Sbs food and Viceland and sbs movies!!!!! yes I know you all know, it’s just kind of a big deal for me right now 😆
1 de julio de 2025
Opinión espontánea
Respuesta de Laser Corporation
Mia, this is hands down one of our favourite reviews — we felt every moment of that TV revival journey! Delighted the set-top box delivered a face-punch of clarity and brought your channels (and sanity) back. Enjoy Viceland and the Housewives — you've earned it!
Prompt delivery of products ordered
28 de mayo de 2025
Respuesta de Laser Corporation
Thanks Jack! Great to hear your order arrived promptly—appreciate the feedback!
Android Carplay USB Dongle
The whole process from ordering to delivery was excellent. After investigating many options l decided to purchase from Laser - Australian, good price (very good help assistance) and as it turns out quick delivery, easy to set up and works well.
26 de mayo de 2025
Respuesta de Laser Corporation
Thanks Hilary! Love hearing the whole experience ticked all the boxes—great value, helpful support, fast delivery, and a product that just works. That’s what we aim for!
Respuesta de Laser Corporation
Thanks so much! Glad the fast shipping came through—perfect timing for a last-minute order!
Respuesta de Laser Corporation
Thanks Jono. You're absolutely right—this one’s on us. We’ve already arranged to send out the correct item, and we really appreciate your patience while we make it right.
Do not use Couriers Please
Do not use Couriers Please, they couldn't organise a haircut at a barbers. My delivery is missing and went from NSW to Victoria to go to QLD. Then you can't contact them and they send you an automated email saying it will be delayed, like they are taunting you. They would have to be the worst delivery company I have ever seen. Two weeks to get something from NSW to QLD. I will never use them again or any company that uses them. It would have been quicker and no doubt cheaper to use Australia Post. Very pissed off customer. That's right I'm a paying customer. never again.
24 de abril de 2025
Respuesta de Laser Corporation
Thanks Mick. We’ve been actively monitoring your delivery and can confirm it's due for arrival today, 5th May. We completely understand your frustration—this isn’t the experience we aim to deliver. We’re continuing to follow up with the courier and are here if you need any further assistance.
Respuesta de Laser Corporation
Thanks Rejo. We’re sorry to hear the product didn’t meet your expectations. The Connect Smart Window & Door Sensor is designed to send real-time alerts to your smartphone when triggered, but it doesn’t have a built-in alarm sound by itself. However, it can be connected to other smart devices like alarms or lights through the Connect SmartHome App for added functionality.
If the product isn’t right for your needs, we do offer returns—please feel free to contact our support team at support@connectsmarthome.com.au, and they’ll be happy to assist you further.
Bad tablets
Brought a tablet it was slow and unresponsive sent it back asap.
6 de julio de 2024
Opinión espontánea
Respuesta de Laser Corporation
Thanks Noah. Sorry the tablet didn’t meet expectations—sounds like it just wasn’t the right fit. Appreciate you giving it a go and sending it back promptly.
they employ 1 star courier services who…
they employ 1 star courier services who drop packages off after 7pm without obtaining a signature, and also list as obtained a signature even after admitting it was drop off at door. Was an issue with wrong address but if delivery driver had done job correctly then there would not have been a problem. Company would rather bother police with a $40 false stolen report than issue a replacement. poorest customer service i have ever received. Essentially the have stolen a 11 year olds bday present and will do nothing to resolve.
6 de marzo de 2025
Opinión espontánea
Respuesta de Laser Corporation
Thanks Phil. We’re genuinely sorry for how this turned out—it’s absolutely not the experience we want anyone to have, especially involving a child’s birthday. We understand your frustration and have taken this seriously. While courier services operate independently, we’re reviewing how we can prevent situations like this in future.
Arrived as described
Arrived as described, pretty simple to set-up.
Fast delivery to Western Australia
26 de febrero de 2025
Respuesta de Laser Corporation
Thanks Neil! Simple setup and speedy delivery to WA—just how we like it. Appreciate the review!
Online shopping was quick and easy but…
Online shopping was quick and easy but also safe. Shipping was prompt and product was as described and works well.
22 de febrero de 2025
Respuesta de Laser Corporation
Thanks Roy! Quick, easy, safe, and it works—great to hear everything ticked the boxes. Appreciate the feedback!
Great Blu-Ray player
I bought their Blu-Ray player. No issues and also as a bonus it can play h264 mp4 mkv videos very useful straight off a dvd/bluray (no need to use dvdfab, nero) just copy the video straight from file explorer. Also means you can use DVDs in 1080P as long as video file is under 4.7GB
17 de febrero de 2025
Opinión espontánea
Respuesta de Laser Corporation
Thanks, Christos! It's great to hear you're enjoying the versatility of our Blu-Ray player, especially with direct file playback. Happy watching! 📀✨
Very good.
Excellent products for the price and was fortunate to have the warehouse nearby for assistance:
Efficient dispatch.
Phone support option not ideal - sounds overseas with poor quality internet connection.
26 de enero de 2025
Respuesta de Laser Corporation
Thanks, Ninsa! We're glad you found value in our products and had a smooth dispatch experience. We understand your concerns about phone support, and we're working on enhancing that experience for our customers. 😊
Respuesta de Laser Corporation
Thanks, David! 🚀 Glad the service was quick and easy. Appreciate your support! 👍
Respuesta de Laser Corporation
Thanks, Casey! 🎥✨ Glad to hear the projector exceeded your expectations. Enjoy your outdoor movie nights! 🍿
Respuesta de Laser Corporation
Hi Achille, we’d like to understand the issue and make things right. Please reach out to our support team at **support@laserco.com.au**, and we’ll be happy to assist. 💡
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