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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very helpful in finding a suitable tutor. Profiles gave lots of information and responses were quick. Thank you so much.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Super quick to respond to queries. List of tutors felt to be most appropriate for your child was sent swiftly. There is a much appreciated personal approach to it all. I didn’t feel that I was part of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Oliver has been receiving maths tuition from Alex Geoman for a year whilst he has been in Year 11 . During this time Oliver's maths confidence has improved massively, He's enjoyed his sessions and fel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I began the year of year 11 dishearten and worried due to the fail i have faced in my year 10 mocks. However, the tutor aided me in building my confident and helped me pass not just one but all my cor... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de clases de apoyo
  2. también en la categoría
  3. Centro educativo
  4. Institución educativa
  5. Profesor/a particular
  6. Proveedor de servicios educativos y de carrera profesional

Escrito por la empresa

With an emphasis on personal development, we take pride in teaching students who are eager to expand their minds, talents, and skills, and bring a depth of professional experience and expertise to those who strive to excel. We offer personalised online teaching services at affordable prices and use specialised lessons to improve areas of difficulty and introduce students to new subjects, helping them advance to higher levels of understanding.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

317 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(317)

49 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service for Tutoring.

Excellent service for Tutoring.

9 de abril de 2025
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Respuesta de Latimer Tuition

Fab! Thank you so much Kyriaki, really pleased things are going well :) Wishing you all the best, Robin :)

Valorada con 1 estrellas sobre 5

These people are horrendous

These people are horrendous. I have emailed a number of times asking them to stop with their marketing emails, and they just keep coming. Very poor customer service from the team also, when I asked for a tutor, I didn’t get a reply for days and the price stated over the phone eventually was different to the price of the tutor.

3 de marzo de 2025
Opinión espontánea
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Respuesta de Latimer Tuition

Hello Adam,

I hope you're well.

I recall you emailing me regularly; however, you consistently replied from a different email address than the one you used to register with us. As a result, I was unable to access your account to ensure you were no longer contacted.

In your review, you omitted the fact that I responded promptly to your messages, asking for the original email address or a phone number so I could remove you from our system. Unfortunately, you never replied to those follow-up emails, which meant I couldn't assist you further.

To clarify, you never requested a tutor, and I have never introduced you to any tutor on our team. It appears there may be some confusion with another tutor or company.

For the past two years, due to capacity constraints, I have not been making phone calls to match clients with tutors—so no phone call took place between us. Again, I believe you may be confusing us with someone else.

Regarding the claim that I didn’t reply for days—there is no evidence of such delays in our email records.

It's a shame you've felt the need to leave a 1-star review here, I am not sure what I could've done differently here?

Best,
Robin.

Valorada con 5 estrellas sobre 5

Good service

I am happy with service. Very friendly and helpful. Available anytime to discuss concerns or problems.

20 de marzo de 2025
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Amazing, thank you ever so much Betsy! It's been a pleasure working with you, really appreciate your review here. Best Wishes, Robin :)

Valorada con 5 estrellas sobre 5

Easy to book

Easy to book, and a great session

4 de marzo de 2025
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Fab! Thank you Nicholas, really appreciated! Wishing you the best for your future lessons with us, Robin :)

Valorada con 5 estrellas sobre 5

Hats off to Ollie Blackwell - English

Hats off to Ollie Blackwell, he has really connected with my son, who is now very engaged in his English and determined to up his GCSE score. Acting more as a mentor than a classroom teacher, my son actually looks forward to the sessions. Homework is done with interest and pride. I really wish I'd know about this last year.

6 de marzo de 2025
Opinión espontánea
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Respuesta de Latimer Tuition

Brilliant! Thank you Simon and Gillian, so pleased you've been able to work with Ollie and that you're happy with him, he is a fab tutor and I wish you all the best for your future lessons with us, Robin :)

Valorada con 5 estrellas sobre 5

Latimer Tuition is an excellent…

Latimer Tuition is an excellent service. I particularly like their quick response to arranging further courses. All tutors resume’ is always sent and choice is given. I would highly recommend this service. BW Nicola

4 de marzo de 2025
Opinión espontánea
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Respuesta de Latimer Tuition

Fab! Thank you ever so much Nicola! Really appreciate it, and it's been my pleasure working with you over the past year(s). Wishing you all the best for your future lessons (and expecially the new tutors we've connected you too), Robin :)

Valorada con 5 estrellas sobre 5

We have been using Latimer for a couple…

We have been using Latimer for a couple of years now for both English and Maths. Both the tutors Ollie and Daniel have been absolutely fantastic with our son and we have seen a huge improvement in his work. We are now looking to include science tution too. I would 100% recommend Latimer to help you find a suitable tutor.

3 de marzo de 2025
Opinión espontánea
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Respuesta de Latimer Tuition

Hi Sonia, thank you ever so much for this lovely review, really appreciated! :) So pleased you've found Ollie and Daniel to be suitable tutors for your son and it's been my pleasure helping you source a Science tutor recently! Wishing you and your son all the best, Robin :)

Valorada con 5 estrellas sobre 5

It was great

19 de febrero de 2025
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Brilliant! Thank you ever so much Aniqa! Really pleased you're happy with us :) Wishing you all the best, Robin.

Valorada con 1 estrellas sobre 5

Started off okay. Overall unprofessional

Started off good. Prompt reply and a tutor that ‘matched’ what I was looking for was found. The price was negotiated and I was happy to start.
The first session didn’t start at the arranged time and wasn’t on teams which is what I expected from the information given. When the first session did start it went well and my son felt it was helpful. I remained in the room and did wonder whether the tutor had experience with SEN as the language and methods used by the tutor didn’t seem to be put in a way my son would understand. An initial chat with my son before tuition started could have solved this and was suggested by myself but was declined by the tutor.
My son had 4 more sessions afterwards which I was in and out of the room for. I observed a comment which I felt was inappropriate during a maths session in which trigonometry was being taught, “Can you really not see that is the longest side?”, this knocked his confidence and I felt was very condescending. The tutor was unresponsive on several occasions, even laughing at one point leading me to believe he was doing something else whilst I was paying for him to tutor my son. None of the sessions were planned out or summarised in any way which is essential to my son’s needs for routine.
The final straw was the tutors decision to teach biology. I had very clearly said that I did not want any science tuition until the start of May as I had arranged 2 hours per week locally. The response was that my son had allegedly asked for biology. I was shocked at the unprofessional behaviour of both Robin and the tutor. Robin claims that legally he cannot control how/whether tuition is carried out. He has no issue trying to charge you for it though!
Overall be very careful. I would imagine most of the tutors do what they are paid to do and tutor in the subjects they are asked to and (hopefully) have experience with any additional needs the person being tutored has. But I wouldn’t recommend using Latimer given the poor experience I had, especially if the person being tutored has additional needs.
I requested that my account be deleted which still hasn’t been done so I’d like to state here that I do not give permission for you Latimer, to continue to hold and/or use my data

28 de enero de 2025
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Respuesta de Latimer Tuition

Hello Joanna, I hope you are well.

Firstly, I’m glad we were able to quickly match you with a tutor and agree on pricing — it’s always our goal to start off on the right foot. That said, I apologise that the first session did not begin on time. I was not made aware of this, but I’m always happy to help arrange an alternative tutor if needed.

In terms of the lesson format, while we do provide Microsoft Teams for free, our tutors are self-employed (as required by law), and ultimately, the lesson platform, timing, content, and structure are decisions made between you and the tutor. I do encourage clients to clarify expectations directly with their tutor early on, and to reach out to me if things aren't working as expected.

Regarding your concerns about SEN support: to my knowledge, you did not request a tutor with SEN-specific qualifications — though we have many available. You selected your tutor directly from our website, and I do not intervene in those choices unless asked. I absolutely encourage parents or guardians to contact me first if they’d like help matching based on specific needs.

The suggestion for a pre-session introduction was a good one, and while I can’t compel a self-employed tutor to take that approach, I do think it’s something worth aligning on upfront. If a tutor declines reasonable requests like this, I’d always encourage you to let me know immediately so I can help resolve it or recommend someone else.

The comment made during the trigonometry session — “Can you really not see that is the longest side?” — understandably came across as discouraging. I'm very sorry if that was the case. As you didn’t raise this with me at the time, and sessions are not recorded (for compliance reasons), I cannot verify the context, but I take such concerns seriously.

If the tutor seemed distracted or unresponsive — again, I was not informed of this — but I urge any client to flag such issues to me. I want all students to have a productive and respectful learning experience, and I’m happy to intervene if standards aren’t being met.

With regard to session planning and summaries: I understand this is particularly important for students with additional needs. These are elements you can and should request from your tutor. If they aren’t provided and it affects learning, I absolutely want to know so I can help find a better-suited tutor.

You also mentioned that the tutor introduced biology against your wishes. I agree this should not have happened. If your son did ask for it, it would still have been the tutor’s responsibility to confirm with you first. Again, I was unaware this occurred, but I would have addressed it promptly if raised.

As for my legal role: I operate as an introducer under employment agency law. I vet and connect families with tutors, but I do not manage or instruct tutors on how they deliver lessons. This is both a legal limitation and a matter of professional respect for their independent status.

Regarding charges: Tutors issue their own invoices via our platform — not me personally. That said, I have systems in place to prevent or dispute any charges you believe are unfair. Please don’t hesitate to contact me if that ever arises; I will support you fully.

We work with many students who have SEN, and with open communication from the start, we generally see excellent outcomes. I regret that this wasn’t your experience and it’s a shame you didn’t loop me in the situation earlier to help resolve things.

Finally, your data deletion request was processed within 30 minutes of receipt. We do not send confirmation emails after deletion, as your data — including your email address — is erased entirely in accordance with GDPR.

Thank you again for your feedback. While I regret the outcome in this case, I remain committed to improving and supporting families — particularly those with additional needs — and welcome the opportunity to assist in the future should you reconsider.

Best,
Robin.

Valorada con 4 estrellas sobre 5

Latimer Tuition are great - superb service and fair prices

Latimer Tuition are great. I love the personalised service - the company owners liaise with you directly over choices of tutor, and only put forward suitable candidates. This is the direct opposite of some larger platforms where you can easily browse and meet 100 tutors and they may not be right, while the platform takes a huge chunk of their earnings and as a customer you really feel the pressure of this situation.

We were put in touch with a German tutor called Alex and she has been a huge help for my daughter with her GCSE, right from the word go. Really knowledgeable, personable and effective and my daughter has gone from really disliking the subject to actively enjoying it.

The prices, and I believe Latimer's commission, are fair and their online platform works.

The only reason for giving a 4 and not a 5 is we did have a couple of technical hitches with setting up the account and understanding the process for bookings and payments - but Robin was very proactive in solving these.

Highly recommended!

6 de enero de 2025
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Respuesta de Latimer Tuition

Brilliant, thank you! I really appreciate your review here Jenni, and thank you ever so much for the detailed feedback, glad the account issues were sorted, if I recall correctly some of our emails went to spam! Wishing you and your daughter all the best for your future lessons with us, Robin :)

Valorada con 5 estrellas sobre 5

Professional English tutor

Professional service, always punctual and son is improving a lot in his English.

30 de enero de 2025
Opinión espontánea
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Respuesta de Latimer Tuition

Brilliant, thank you very much! Really appreciate your review here, it's been my and your tutor's pleasure working with you :) Best, Robin.

Valorada con 5 estrellas sobre 5

My experience with Latimer Tuition was…

My experience with Latimer Tuition was a very positive one. Robin quickly responded to my initial query and matched my son with the perfect tutor to help him with his GCSE English resit, which he successfully passed in November. The online lessons were engaging, which I think played a huge part in his success. An all round great experience and in my opinion money well spent.

9 de septiembre de 2024
Opinión espontánea
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Respuesta de Latimer Tuition

Brilliant, thank you Andrea, really pleased you're happy with Latimer, your tutor, and myself! :) It's been my pleasure helping you find a tutor, and wishing you and your son all the best, Robin :)

Valorada con 5 estrellas sobre 5

Robin is brilliant answer all your…

Robin is brilliant answer all your query’s sorts tutors out for you so you can look at the profiles. Absolutely amazing

14 de enero de 2025
Opinión espontánea
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Respuesta de Latimer Tuition

Fab! Thank you so much Lisa, really pleased you're happy with us! Looking forward to working with you further! Best, Robin :)

Valorada con 4 estrellas sobre 5

Very helpful and quick response

Very helpful and quick response, unfortunately I did use another provider in this instance, as I had already had confirmation of what I needed from them.

7 de enero de 2025
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Respuesta de Latimer Tuition

Thank you Vicki, really appreciate your review here :) Sorry to hear you went elsewhere, I'm not sure what additional information you were looking for? But nevertheless, I'm happy to hep in the future if the need arises. Thanks again, and I hope all goes well with the other provider! Robin :)

Valorada con 5 estrellas sobre 5

They are a brilliant team

They are a brilliant team. Always answer your questions straight away. Try their best to match you with a good tutor. You can deal with the tutor directly and when needed they are there to support you. Thank you!

13 de enero de 2025
Opinión espontánea
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Respuesta de Latimer Tuition

Amazing! Thank you ever so much for your review, really pleased you're satisfied with our service! :) It's been my pleasure working with you, and I hope all your future lessons go well! Best, Robin :)

Valorada con 5 estrellas sobre 5

Excellent service.

We have a really great tutor. My daughter has said she really values her tutoring as it helps her understand things, as her tutor puts it in ways that makes it easier for her to understand.

Latimer Tuition provides a bespoke and efficient service with clear communication and support when needed.

Their system is efficient with reminders and also things like account management are quite easy.

Overall a really great value for money service!

8 de enero de 2025
Opinión espontánea
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Respuesta de Latimer Tuition

Brilliant! Thank you ever so much Moby, so pleased you're happy with us so far! Really appreciate the detailed review you've provided here. I hope lessons continue nicely, Robin :)

Valorada con 5 estrellas sobre 5

Really happy by the level of service to…

Really happy by the level of service to provide a qualified tutor for my daughter. They are really courteous and very quick to answer and follow up my queries. It's too early to comment on tutoring but I have high expectations. So far I am really happy with the responsiveness of the company.

6 de enero de 2025
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Amazing! Thank you ever so much Laurent, so pleased you're happy with us so far :) I really hope that the lessons go well! Of course, any issues, you know where to find me :) Best, Robin.

Valorada con 5 estrellas sobre 5

Really impressed so far

Really impressed so far, the quality of the tutors is top notch and the communication is really clear and helpfully consistent. The calendar is a great feature.

30 de diciembre de 2024
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Amazing, thank you Faith! Really pleased with this :) Glad you're happy with us so far. Wishing you all the best for future lessons with us. Best Wishes, Robin :)

Valorada con 4 estrellas sobre 5

They're genuinely trying to give…

They're genuinely trying to give students a needed education unlike most schools.

4 de enero de 2025
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Brilliant! Thanks Daniel, really pleased you're happy with our approach here! Wishing you all the best, and I hope lessons with us go well :) Best Wishes, Robin.

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