The consultation with Matthew Damiani was an incredibly informative and helpful session, with clear actionable steps and education provided. I will book again for guidance on tax and bookkeeping. Than... Ver más
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Consulta las opiniones de los clientes
ITR completed by Jack at Lawpath. Knowledgeable and excellent attention to detail. Thoughtful start by Arwa with thanks. Work delayed due to initial job owner leave hence not five star review. Rapid c... Ver más
La empresa ha respondido
The communication from Law Path and clear advice from Albert was very effective and gave me some direction as how to proceed. His follow-up was also very good - Bit of a problem with the video onlne... Ver más
I needed a shareholders agreement and a couple of contractor agreements sorted for a new venture. Lawpath's document builder walked me through it step by step which was handy because I had no idea wha... Ver más
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Información sobre la empresa
Escrito por la empresa
Lawpath is where Australian small businesses go to start strong and grow fearless. From company registration and legal documents to tax advice and compliance - everything you need is in one place, on demand, without the big bills. Trusted by 650,000+ businesses across Australia.
Información de contacto
Level 1/63-73 Ann St, 2010, Surry Hills, Australia
- 1800529728
- support@lawpath.com.au
- lawpath.com.au
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The Privilege of Paying More.
I knew that if I was going to do this, it would be a 12-month commitment with no cancellation. I understood that and before having access to the portal, I thought it was a great concept. But it is only after you secure your subscription that you see how it is filled with extra fees, locked-in subscriptions, useless features, and an annoying cancellation process.
You get access to templated legal documents, basic AI assistance, and 30-minute consults with lawyers. THAT is all you get for one thousand six hundred and sixty-eight dollars (yearly). The templates are scaffolds you still have to fill out yourself, the AI is worse than FREE ChatGPT, and you don't even have an actual lawyer—anything beyond that 30-minute simple chat costs MUCH extra ON TOP of your subscription. Oh, and so many other extra fees like 50 dollars to create an ABN, which is free to do yourself and takes 10 minutes.
So you're paying over sixteen hundred dollars a year for:
Document templates you customize yourself
AI that's inferior to free alternatives
A phone call limit with lawyers who aren't actually YOUR lawyers
This isn't a legal service subscription. You don't have ongoing representation, you don't have a lawyer on retainer, you don't have someone who knows your business. You have expensive access to templates and brief consultations that reset every month. That's it.
These days, you can do all this with AI and MUCH better and for FREE. Try GPT, GROK, CLAUDE, GEMINI, COPILOT, QWEN, DEEPSEEK, etc.—they can provide basic legal advice, basic legal scaffolds, and basic consult. And that is all Lawpath is (and worse); BASIC features for over SIXTEEN HUNDRED dollars a year.
They don't let you cancel by yourself. All it does is submit a cancellation request, and then a week later someone from Lawpath tries to call you and you have to go through this process to cancel. Shouldn't there be consumer protection laws against this? Shouldn't there be a way to just click on the cancellation page: 'No, I do not want to consult, just cancel'? Is this not technically illegal in AUS?
I emailed them saying: 'I confirm my cancellation, go through with it please, do not contact me again.' A customer service representative responded saying I had only paid three of four payments and if I went through with the cancel (which I don't know how I was supposed to do without their explicit consent), then it would be an extra fee more than I already APPARENTLY owed.
But I knew I had paid ALL FOUR payments. I went to my CommBank app, searched "LawPath," and there it was: ALL 4 payments. I sent him the screenshot via email, and then I got another email saying my support ticket had closed?
I thought that meant he realized his mistake, felt embarrassed, closed the ticket, and cancelled my plan. Wrong. I got an email from a senior staff member at Lawpath saying my subscription was set to renew next month—blah blah Black Friday sale blah blah. I instantly emailed her telling her I wanted to cancel, and she was the first normal person on the Lawpath team who finally went through with it.
To the Lawpath team, if you respond to this review, I have a question: What exactly justifies the $1,668 annual subscription cost? Can you break down what subscribers are actually paying for?
Help us understand the value proposition, because from my experience, all we're getting here is the privilege of paying more.
I would not trust this company.
Applied for a simple ABN but their website didn’t allow for not-for-profit organisations so I created a support ticket and asked if the ABN would attached to our business name. Was told it would be but guess what, it wasn’t. Now they are refusing to refund and told me to take it up with the ATO. Would not recommend them at all, rude and basically unable to even provide a simple ABN. Constantly trying to sell you services you don’t need as well.
BB CAREFUL
I started a business early April, did some online searching and they popped up.. they had someone call me and set up my abn etc(accountant had to find missing docs afterwards).
They continually tried to sell me all types of different services, this went on for months afterwards. I specifically said I DID NOT want a subscription as I did not need the services.
Some 5 months later I get charged $498 and see that im signed up to not 1 but 2 plans after STRESSING with them that I did not want these services.. plans totalling $700. Just taken from my credit card.
I am furious!
This is an overpriced chatgpt with…
This is an overpriced chatgpt with human chitchat that takes nowhere. I lost opportunities due to their lack of reactivity and responsiveness.
I wanted to register a company and get…
I wanted to register a company and get it all set up legally, I made the first payment of $666 to then find out it was going to cost another $800 plus have the lawyer to sort the paper work which was another $2000+ so after the first payment I decided to go elsewhere and take the loss of $666. I have just had the same amount taken out of my bank without authorisation for some unknown reason, pretty pi$$ed to say the least.
Very Informative and Helpful
Very Informative and Helpful
My experience was great because all of my questions were well answered and professional. I was impressed be the amount of tools and services I could utilise all in one place. Jordan helped me navigate the best options for my current situation and future plans. Would definitely recommend.
Good for start ups
Provides all basic forms and agreements, easy to use and affordable.
Amazing service by Mateo today
Amazing service by Mateo today ! He certainly addressed all issues that I had in so glad I made contact with him live. Thank you Law path for this amazing service.
Poor document followed by instant phone calls
Like other negative reviews, got the instant phone calls on 'signing up for free' (adopted my standard practice of using junk phone numbers and email addresses to avoid spam). Two phone calls back to back followed by a text. I ignored the attempted contact as I found the Will they provided (the 'download one free document' opportunity) to be very poor. Compared to other wills I can imagine the Lawpath version would result in some poor outcomes in terms of validity, etc. Have since moved onto a suitably superior offering elsewhere.
Not fit for purpose. Waste of money.
I would not recommend Lawpath. They charge a lot for membership, there is no trial membership and their legal templates are a joke - like something out of the 1980s. I had no trust in them at all. We cancelled our membership in the first week. A total waste of time and money.
The template and access to accountant is not worth the price
NO REFUND! NO TRIAL! IT IS A 12 MONTH MINIMUM CONTRACT!
I was onboarded with this platform without knowing that there is no trial period. I asked when I get onboard can I cancel it. The answer was yes I can cancel it later but there was no mention of a minimum of 12 months contract and that if I cancel I will still need to pay for the full 12 months price. How is that fair when I am not using for the services?
I was told I will get access to lawyers and accountants however, the advice they give is general in nature and does not take into consideration your personal situation.
The consultation also only last 30 minutes max. Anything extra is an extra fee from the accountant.
I have tried to use their template files which is really very generic and you will need to fill in the details anyways yourself.
If you really do not know what you're doing, then maybe this will be a good product for you but if you've done your research and know what you're after, then I would suggest to go for a proper lawyer or accountant.
I subscribed in October 2023. I have completed or have use for their template system so far. I've been in contact with 2 different accountants on 3 different occasions.
Total cost about $2800 per year. I was originally on a $879 per quarter plan which got reduced to $696. About a few days into the system, I told the consultant I found no use for this platform and it does not meet what they set out in their marketing promotion.
They keep saying I have access to unlimited consultations with lawyers and accountants. Again just general consultation which you can already find on ATO website.
I have to fork an extra $1350 to get tax affairs done somewhere else.
Lawpath in my opinion is not worth it. Do not fall into the trap of getting amazing advice from their accountants.
Love it!
Really loved working with Lawpath-helped with all my business documents and co tracts and even had lawyers to review. Really great value and my new business would be lost without them
Unethical scammers, avoid!
Unethical scammers, do not use! they dupe people into paying for documents which are supposed to be free, and get people stuck on long term contracts they can't cancel!

Respuesta de Lawpath
This website is awesome
This website is awesome. I just set up a company and it was the easiest process and they take care of everything and the price is fantastic. amazing service
Very Professional
Esra provided excellent assistance over the phone. She displayed professionalism and knowledge. Esra's support was commendable.
waste of time
waste of time
one document, takes your phone, and starts spamming right away. Doc is a PDF with ALL LINKS to them; it is not usable, locked, or useless! Don't waste your time; read the warning before putting your card information in (you'll regret it). Search on Google for a few minutes; there is nothing you will not find for free on Google (trust me).

Respuesta de Lawpath
From the initial contact LawPath has been a seamless positive experience
From the initial contact LawPath has been responsive, proactive, collaborative and supportive. They have taken the time to really get to understand what I was looking to do with my new start-up, and patiently walk me through the process. Having people based in Australia providing rapid response to enquiries is fantastic. They have helped me rapidly pick up the pace as we head towards launch, with a seamless positive customer experience at every step. Highly recommend to anyone.
Thank you georgie,she was funny…
Thank you georgie,she was funny friendly and helpful, Kind regards Gerhard
Out of touch with the consumer
Before having even provided payment to Lawpath for a subscription, my recent experience has not been one which reflects well on their part. For a company whose target audience is small businesses - many of whom would be new start ups, their subscription and billing options lack connection and understanding for this audience. I enquired about the possibility for being billed monthly on the "Essentials" plan and my experiences with the customer service agents "Joseph" and "Georgia", proved just how far into the gutter this aspect of a company's reputation has become. Furthermore "Ross", one of their business consultants, wasted no time in making three attempts to call me the moment I clicked the account sign up button. From the follow up email communication with him, the revealed intention of that was for a sales pitch, and upon expressing my discontent with the billing limitations, I was met with further lack of any worthy customer service experience.
For their so called understanding of the cashflow challenges which new small businesses can face, Lawpath do not reflect a true connection or customer-centric approach to this. In 2021 the cost of the same plan (Essentials) was $288. It has now jumped to $468 with payment still expected to be made upfront, and a collective adamance that there is no monthly payment arrangement which can be made. The irony then lies in the fact that all other plans above Essentials are available on a monthly billing cycle - however you need to be prepared to pay an additional $100/month for this. Lawpath evidently have the billing software capabilities to offer monthly payment options, they simply choose not to for reasons they provide no worthy explanation for, merely palming off and ignoring the concerns raised. I made it very clear to all Lawpath employees I communicated with that I have no issue with paying the $468 across the course of the year, but require the flexibility to do so across monthly installments - a feature which is very common place amongst many other subscription based platforms and services.

Respuesta de Lawpath
Excellent customer service
Excellent customer service, professional and informative.
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