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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had some errors with my bank. Laybyland assistant Mel was ever so patient and manually put the payment through several times. Didn't have the same tablet but even better. I recieved an update newer... Ver más

Valorada con 5 estrellas sobre 5

I've been using Laybyland for years now. Love that you can purchase items for a length of time that suits you. I've never had an issue with them, and if I've wanted assistance they're great at follo... Ver más

Valorada con 1 estrellas sobre 5

Ripped off by this company! No communication, no items & no Christmas gifts this year due to this! No contact number to call & have sent multiple emails requesting details with no response. Taking t... Ver más

Valorada con 5 estrellas sobre 5

have brought several items. Always a pleasant experience. Staff always there to assist by call or email. Even as there are a lot of complaints on the review site. I want to put it out there that after... Ver más

Información sobre la empresa

  1. Tienda departamental
  2. Tienda de celulares
  3. Tienda de juguetes para niños
  4. Tienda de encimeras
  5. Tienda de electrónica
  6. Servicio de pago

Escrito por la empresa

Live a bigger life at Laybyland! We have online layby available on over 50k products with layby plans up to 12 months long!


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

361 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(361)

1 opinión en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great deals

Great deals, good site & easy to navigate. But do not stop with the emails! I've now unsubscribed, but I was receiving that many at first, was ridiculous!!

5 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love Laybyland!

I love the huge range to choose from and I can after paying amounts I can afford I dont owe any money, the goods are mine!

Any inquiry I have made has had a very quick response. All explained clearly.

I love Laybyland! Recommended it highly.

1 de enero de 2023
Valorada con 3 estrellas sobre 5

Good but can be expensive

Concept is great and is a brilliant way to spread payments and not get into trouble with credit solutions. Having no set up fees and free delivery is also good. However the prices are sometimes WAY too high. It's to be expected that the asking price may be a higher because it's a layby service but I have seen some items that are more 25%more than other sites which makes the whole concept unappealing. Also I have never managed to get any of the vouchers they send me to work.

28 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor form

I made an order within the advised time frame advertised on the website to ensure delivery before Christmas. A couple of months later I received an email advising this original advice had changed and the payments would need to be finalised weeks earlier to ensure Christmas delivery. This essentially tripled my weekly payments to get it payed off in time. I could not afford that so cancelled the layby. Although I felt this wasn’t a fault of mine they still took almost 100 dollars of my refund for admin fees ect. These fees should have been waived. The refund Also took over two weeks, it wasn’t till I lodged a complaint with my bank, that it finally reached my account.

28 de octubre de 2022
Valorada con 5 estrellas sobre 5

I have been with Laybyland now for…

I have been with Laybyland now for about 4 years and as always Laybyland has made my Christmas shopping experience stress free. Payments are simple and affordable and gifts arrive well before they are due. Looking forward to next year now.

24 de noviembre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

The website could use an update and can…

The website could use an update and can be a pain to use, only reason for the 4 stars. I have purchased many times from laybyland many times and love how convenient it is to pay off items or gift cards. The staff has always been lovely to deal with, only ever had one hick up with delivery of an item but the customer service team were very helpful and understanding, I did get my item in the end and have ordered again since with no issues. Always happy with my purchases and the payment system, thank you laybyland for allowing me to afford the things I otherwise couldn’t.

23 de noviembre de 2022
Valorada con 3 estrellas sobre 5

I really like the concept of laybying with Laybyland

I really like the concept of laybying an item, this is the second year that I’ve been using Laybyland.
This year their service was appalling with unauthorized direct debits for large sums of money and to the point that I couldn’t pay my rent because one week they took 3/4 of pay.
I will give them another chance next year but be more aware of what happened this year.

10 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic way to layby.

A wonderful way to get something that you can't afford straight away. I purchased a television, and was fantastic to be able to pick the amount per week. It will be arriving in time for my birthday next year. So easy to order.

30 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could leave 0 stars I would

If I could leave 0 stars I would, Customer Service is crap, products are poor quality been waiting for items paid for over 6 months ago most my items were not even available. Was offered a reasonable refund and when agreeing was told it was a technical glitch and was then offered half the amount. They have Unreliable restock merchants and poor communication skills. I am still waiting on 2 items and have never recieved correspondence unless prompted. i Will never use this service again. I will wait and see how long it takes to fulfil my order but have no confidence in this service at all ........ 1 yr later 🙄

12 de julio de 2022
Opinión espontánea

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