I have been buying much of my wine from Lay and Wheeler for many years. I have always found them to be extremely responsive, to give me good advice on wines they feel might be of interest and to offe... Ver más
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Consulta las opiniones de los clientes
Excellent range, curated recommendations from your very own wine advisor, and great service. Highly recommend the Cellar Circle for early access to rare parcels. Easy to buy and sell wines and track y... Ver más
Very wide range of wines. The provision of a client manager is very helpful and it is possible to form a good relationship. The Cellar Circle arrangement works well with free delivery.
I also spent thousands of pounds and their policies and response times are horrible. They charge GBP30 for a transfer in bond to a very local warehouse, even of three bottles, when other companies do... Ver más
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Información sobre la empresa
Escrito por la empresa
Established in 1854, Lay & Wheeler is an international fine wine merchant specialising in en primeur and in bond portfolio creation, wine delivery, cellarage and broking services
At Lay & Wheeler, we.....
Escrito por la empresa
- are keen to guide you on your wine journey.
- We are united in our passion for wine, and seek to share this enthusiasm with one another and with all our customers.
Orders are normally delivered within 7 working days.
Join our Cellar Circle membership and receive some amazing benefits.
Información de contacto
Lay & Wheeler Limited, Unit 6 Blackacre Road, Great Blakenham, Ipswich, IP6 0FL, Estados Unidos
- 01473 313 233
- customercare@laywheeler.com
- laywheeler.com
No consta que solicite reseñas
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Easy to use service with a personal touch
I love Lay & Wheelers Cellar Circle. They have good wines, they have knowledgeable advisors and they make win collecting fun.Will, our account manager, brings the personal touch as he knows the wines I am knowledgeable about, ones that are new to me, what I like to drink & collect.
Excellent Service
Been with L&W for a few years now and I have received excellent service from them. They contact me the right amount of time with offers that I would consider and if I don't want them there is no pressure. Nothing is too difficult and everything is very easy. I would highly recommend them to anyone.
Should have done this sooner
One great reason to join Cellar Circle is the 10% discount in Majestic. I hadn't used them for a while, and had forgotten how knowledgeable, interesting amd interested the staff are. i've bought some excellent, reasonably priced wines with complete confidence.
First class service
I've been a customer for almost 20 years. Service has always been excellent with the personal touch.
An excellent way of increasing your wine cellar with fantastic wines from a very professional company.
I have been a member of Cellar Circle for a year and have been extremely impressed by the quality and diversity of wine offered by Lay & Wheeler as well as the expert knowledge and efficiency of our Account Manager, Paula. She is always will to offer excellent advice and we have not failed to be impressed by the quality of all the wine we have tasted. We look forward to tasting more of the wine we have purchased when it matures.
good service
overall excellent but little luck in selling wines - buying and contact etc is very good and like the website
good quality service with personal attention
A great service to buy fine wine with recommendations, events. Almost too many good recommendations if that can be the case
Simply the Best
I have been with Lay and Wheeler (via the Bin Club and all the other iterations that were acquired along the way) since 1990. This is a company that knows its onions about fine wine and good value wine. Over the years I have combined investments with profitable resales and I have successfully built a portfolio that enables me to drink great wines as well as trade a few to fund the next purchases. The advice and service are excellent, I've been to some great tastings in the City and I have never had a problem with withdrawal or the condition of the wines that I have stored for 10+ years. A great company with great staff who know what they are doing.
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Tastings
I really enjoy dealing with my sales rep Paula Hunter, but I really don't understand why we have to pay in order to do wine tasting. I only say this because I do a lot of tasting at Liberty, FMV Enotria etc, I know they are industry tastings but I just can't seem to bring myself to pay so much for the tasting lay and wheeler organises. That is the only draw back on the service you provide

Respuesta de Lay & Wheeler
An excellent service
A great way to build a wine cellar with guides, offers and advice aplenty
An excellent wine buying and storing facility
I have enjoyed the services of the Bin Club for over 25 years and hope to continue for many years to come.
Feedback
Always keeping me informed great selection of wine and very friendly
Excellent service and a great selection of fine wines
Have been a Cellar Circle/Fine Wine Plan member for almost two and a half years. Throughout that time the service has been fantastic, they have managed to source specific wines for me and at favourable prices. I have particularly enjoyed the many tastings I have attended, it is just a shame they haven't been back to Oxford for a while.
The 10% discount at Majestic is a fab bonus!
I look forward to many more years of great service from all the friendly staff at L&W.
Source of great wines and facility to store!
Good web site. Good service to store wines and accurate accounts.
Delivery process to Majestic needs to be impoved.
Rebranding benefits of change to Cellar Circle obscure.
Emails from 'private client account manager' just before the general Cellar Circle ones seem of little point.

Respuesta de Lay & Wheeler
Lay and Wheeler are a wonderful boutique wine seller
I have been a client since 2007 and have learnt much about wine since, guided initially by the selections of Lay and Wheeler's experts and subsequently by exploring the options myself.
I have enjoyed many meals with their wines and look forward to many more in the future.
Thoroughly enjoyed my year as a Cellar Plan guest
I have really enjoyed being a Cellar Plan member. I have spent far more than I anticipated but I am very much looking forward to drinking some of the wines in a few years and selling some off to pay for my investments!
Good at listening and avising
It is helpful to be able to discuss possible purchases with someone
who gives impartial advice.
Brilliant service
Being able to order Lay and Wheeler stock for delivery to my local Majesric Wine outlet is brilliant.
Regular monthly subscriptions help to provide funds for when something interesting comes along
10% off at Majestic is really helpful too!
Been with them for years and never a problem
Fair prices, great service and a comprehensive range
Still awaiting promised response
I sent in a review last year and received a rapid reply which stated my suggestion (about qualifying for discount at Majestic if you contribute less than £100 a month but had been a member of the Cellar Circle for many years) was being passed to the MD for consideration. I am still awaiting the result of this after a couple of months. Impressed with the first rapid response but not with the progress since.
J.L.Smith

Respuesta de Lay & Wheeler
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