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DONT BELIEVE THE POSITIVE REVIEWS! DISHONEST BUSINESS. PRODUCTS ARE MISREPRESENTED AS HIGHER QUALITY THAN THEY ARE. THE ONLY REMEDY THEY OFFER IS DISCOUNTS OFF MORE CRAPPY PRODUCT. HAD TO DISPUTE THROUGH MY BANK. STAW FAR AWAY.
I ordered an Alpha One pants & jacket set and found them to be comfortable as well as warm and completely waterproof. I made a second order but had a size confusion this time. When communicating with the company, answers were prompt and they took care of the problem well above my expectations.
Thank you, Angelica and Anna Smith!
Top knotch customer service and support and guidance
Yes this comes from China, yes the size char on their website is accurate to US size (however items received are 1 size up), yes shipping times can take a little longer than expected, coming from China.
With that being said. For the price, this is great waterproof/windproof outerwear. I placed one order to check quality, and followed up with two more orders. Keeps we warm when hunting in 20-30 weather, and warm and dry when fishing in 40 weather on open waters.
Hassle free exchange and great customer service as well. Again, this stuff comes from China and the price reflects that, so if you don't want to wait or accept that, pay 3x more somewhere else.
Excellent folks to work with. Professional and courteous. I would definitely recommend these wonderful people any day of the week.
Wrong size ,items were used and torn
Tried returning sent me an address in UK
To return .
Do not Purchase from them !!
You will get ripped off!!
Fake, scam, made in china BS. They wjll send a lower quality jacket worth $5 and it is not water proof
Purchased a supposedly wsterproof coat and trousers. Wore it once and they leaked. Company told me cant refund as i had worn it 🤷.
Been ripped off. Stay well clear
Day 16 of a shipping label created and USPS still does not have a package to move. Lazarel has insisted waiting for a fourth week since order was placed and even then the only option is they will open an investigation into the United States Post Office. They are denying a refund and threatening me with retaliatory actions for asking for my order to be cancelled and money refunded. Do not give this company access to your credit card info.
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