Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

There is insider manipulation on this platform. I always use limit trading. I noticed transactions I personally had not made and challenged them over it. They informed me I used market to trade. This... Ver más

Valorada con 1 estrellas sobre 5

LBank has refused to allow me withdraw my assets without giving me any explanation or whatsoever. it has been 6 days and still this platform is yet to release my funds even after carrying out all the... Ver más

Información sobre la empresa


Información de contacto

Información importante

1,9

Malo

TrustScore: 2 sobre 5

21 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,9

Todas las opiniones

(21)

4 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

My account has been placed under…

My account has been placed under indefinite restriction by LBank, and I am unable to access or recover my funds normally.

Despite repeated requests, no transparent evidence, transaction breakdown, or clear resolution timeline has been provided. I have been told that unless I return a requested amount, my account may remain restricted indefinitely.

I am requesting either:

1. Full restoration of account access, or
2. A transparent and documented explanation with a fair dispute-resolution process.

Users should not face indefinite account restrictions without clear evidence, transparency, and proper resolution procedures.

4 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

❌Alerte Urgente❌

❌Alerte Urgente❌
Alerte Urgente - Pratiques douteuses et blocage de fonds répétés sur LBank

Message :

Je souhaite alerter la communauté sur les pratiques de la plateforme d'échange de cryptomonnaies LBank, qui semble systématiquement entraver le retrait des fonds des utilisateurs, en particulier pour les jetons performants ou peu liquides.

Voici mon expérience personnelle, qui n'est malheureusement pas un cas isolé :

· Yetic (200 B) : Après avoir réalisé des plus-values, le retrait est devenu impossible car LBank a augmenté de façon déraisonnable le montant minimum de retrait et les frais réseau, rendant l'opération financièrement et techniquement impraticable.
· Kawakami Inu : Le retrait est bloqué depuis plus de 2 ans pour une prétendue « mise à jour » du portefeuille, sans aucun délai de résolution communiqué par le support.
· Autres jetons : Je détiens plusieurs autres actifs sur LBank dont je ne parviens pas à récupérer la possession.

Ces blocages surviennent systématiquement lorsque les jetons prennent de la valeur. Les raisons fournies par la plateforme (maintenance, paramètres de réseau) semblent être des prétextes pour geler la liquidité et empêcher les utilisateurs de sécuriser leurs profits.

Bien que LBank publie des guides sur la sécurité et évoque des suspensions pour maintenance technique , l'absence de transparence, la durée excessive des blocages (dépassant parfois les 24 heures annoncées ) et l'impossibilité de contacter un support efficace (leur chat en direct étant souvent hors service ) sont extrêmement inquiétantes.

Mise en garde : Je déconseille fortement d'utiliser LBank pour trader des altcoins ou des memecoins. La plateforme montre une incapacité chronique à gérer les retraits de nombreux actifs, ce qui met en danger les fonds des utilisateurs. Faites preuve de la plus grande prudence.

29 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SubjectLBank’s risk-control agent Emma deducted 2866 USDT from my account without my permission and then blocked my support ticket. I request a full investigation and refund.

Subject: Account UID LBA9F79913 — Request for evidence of consent & investigation of 2866 USDT deduction (Refund dated 2025-11-01 02:34:16 AM)

Dear LBank Compliance / Support team,

Account UID: LBA9F79913
Date & time of disputed refund: 2025-11-01, 02:34:16 AM (UTC+05:00)
Amount: 2866 USDT
Related trade/token: Palu (purchase $101)

I am writing to formally dispute the deduction/refund of 2866 USDT from my account. I did not provide any explicit consent for this refund, nor did I authorize any action to transfer these funds. I repeatedly asked your agents to show me the message or record proving my consent, but no verifiable evidence has been shown.

Summary of facts:
- I purchased the Palu token for approximately $101. Within a few hours, the market value increased significantly.
- On 2025-11-01 at 02:34:16 AM, your system shows a deduction/refund of 2866 USDT from my account.
- I have communicated with several of your agents (Emma, Olivia, Viktor, James, Helen). The risk-control agent “Emma” claimed the funds belong to LBank and refused to provide system logs or verification proof. My ticket was later blocked without explanation.
- I have screenshots, email headers, and full chat records which I am attaching for your internal review.

My formal requests:
1. Please provide full verifiable evidence that I authorized this refund — including system logs, chat/email headers, IP/device records, and any automated message or approval your system claims to have.
2. If no valid authorization exists, please return the 2866 USDT to my account immediately and confirm my account status (if blocked, reopen it).
3. Please provide a written timeline of all actions taken by your compliance team and identify the senior officer handling my case.
4. Clarify why my original support ticket was blocked and why agents refused to share the requested records.

I request that you provide a detailed update or the requested proof no later than 14 November 2025 (5 business days). If you cannot provide verifiable authorization within this timeframe, I will escalate this matter to the relevant regulatory and consumer protection authorities. I prefer to resolve this directly and transparently with LBank first.

Attachments included:
- Trade history and transaction screenshots (before and after deduction)
- Screenshots of messages with agents (Emma, Olivia, Viktor, James, Helen)
- Email/chat headers and related ticket IDs

Thank you for your prompt attention to this matter. I expect a transparent and fair resolution.

Sincerely,
Syed Jeebran

9 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Be careful

Be careful. This is a total scam trading platform . Once your money gets in, it never gets out. They will have all kinds of reasons to stop you withdrawing your "profits'
They also use front agents to entice you too. Helped by organisation in my dp

8 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stay away from This Scam

Be careful. This is a total scam trading platform . Once your money gets in, it never gets out. They will have all kinds of reasons to stop you withdrawing your "profits'
They also use front agents to entice you too.

I have made US IC3 report detailinging their scam.

9 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

RUBBER RUBBER WARNING

I open position and broker closed my position and liquid my account when i was just totally 25% loss!!!
they stool my money twice.
and SUPPORT DIDNT ANSWER AT ALL I SENT EMAIL TO THIS BROKER WITH EVIDENCE.

!!DONT DEPOSIT TO THIS SITE THEY ARE RUBBER!!

23 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

LBank cannot be trusted [LBank.io has been changed to LBank.com]

[LBank.io has been changed to LBank.com] BEWARE OF LBANK. I just found out that LBank put a restriction to deposit AND WITHDRAW unless you complete KYC (for residents of a certain country); Restrictions to deposit is understandable; but restriction on withdrawal is daylight robbery. KuCoin also requires KYC, but their restriction is ONLY on the deposit but they allow you to withdraw. LBank.com CANNOT Be Trusted. They stole our crypto coins and tokens without allowing us to withdraw our assets. Most who are in Crypto are against KYC. LBank are not even transparent and honest with their policies. They quoted "Based on the policy requirements of your country/region, it is required to complete KYC verification before making a deposit" But this clause does not put restriction on withdrawal. Yet LBank twisted this, change the policy and even restrict Withdrawal until you do KYC. That is thief and scam and cheat. If KYC is your policy then allow existing users to withdraw all their assets and allow them to close the account and not restrict withdrawal. Even their support chat requires user to do KYC even when the question is just asking on the policy which does not require to know the account details. LBank is totally unprofessional and cannot be trusted. Many are being scammed by LBank. Leave LBank while you still can.

30 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

LBank has been compromised

LBank has been compromised! this scam company Locked my funds and has stopped me from withdrawing. I still haven't gained access to my funds. I won't recommend this exchange for anyone, protect your assets and run from LBank.

12 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Restricted Withdrawal

LBank has refused to allow me withdraw my assets without giving me any explanation or whatsoever. it has been 6 days and still this platform is yet to release my funds even after carrying out all the verification processes and also providing all the documents requested. First of all, they asked me to send some documents related and unrelated to the situation which I provided, but I still haven't accessed my fund, instead I have been kept in limbo.I wonder why LBANK thinks its okay to lock and evade with customers hard earned money. I won't recommend this platform for anyone!

14 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lbank is the biggest scammer now

Lbank is the biggest scammer now
they block all my assets without any issues because I make profit one time.
all time I lose money in this scam exchange that's was normal but when I make profit from my sell they block my account and freeze all my assets.
They are scammer Don't deposit money because you will not able to withdrawal it.
Ibank is the biggest scammer in the world

6 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

ToRequested justice from all the officer members of LBank but no response because HCD is a high official that's why

To.
LBank Exchange
Subject = assets was taken out of my account HCD department has forcefully accused on asking.
Hello sir…….

As we traded the ETF on 28 Nov 2022
OXY3L TO USDT
During the training period, we made a large number of withdrawals in TRX coins
My withdrawal still hasn't come and my account has been added to the disparities.
After that we contacted LBank customer service they responded You have done unusual transaction please contact HCD department.
Abnormal transactions that are reported on the LBank platform will be roll back for the safety of the consumer's funds.
Account released on 22 March 2023
We opened the account and saw that I do not have the funds, so we established contact with HCD
HCD responded You have done unusual transactions in oxy3l_usdt Competent Authority has intervened in the investigation abnormal assets have been frozen. Then account issue and Competent Authority has already prosecuted in local court.
HCD has not answered any of my questions till date.
lbank customer care live query how to withdraw funds from my account without otp HCD The login password and OTP mentioned in the response are for the user. HCD is part of a system. They can do anything. Contact HCD for more details.
why are we being accused. We haven't had any unusual transactions. And why are we suffering for 5 months without any reason.
We have only done training on lbank exchange and nothing else.
lBank Exchange As per the above rules ETF cannot have unusual transactions.
then why am i being accused.
lbank customer service or lbank customer service live all of them are not responding saying speaking Your account cannot be handled by customer service please contact HCD department.
Why remove my assets when a higher authority HCD My Account history deleted and OXY3L TO USDT coin removed from LBank Platform.
I request you all high level officials with folded hands to help me get justice.
Thanks

28 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Lbank facilitates inside manipulation

There is insider manipulation on this platform. I always use limit trading. I noticed transactions I personally had not made and challenged them over it. They informed me I used market to trade. This was a complete lie. They sent me a snap shot the market trades which did not correspond to any of my recent trades. Total scam and will not accept responsibility.Customer support is like talking to a brick wall.

22 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Price jumps higher when you are trying…

Price jumps higher when you are trying to buy so you spend more. Do not buy the 5S or 5L coins. They changed the digits around and my BTC5S which I bought with $300 became $30 worth because they changed the digits quoting "volatility". Totally disgusting.

3 de septiembre de 2022
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más