Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Despite ordering two identical bras in the same size, the nude version arrived two sizes larger than the black one. Delivery took almost four weeks. All those viral reviews are clearly paid for. Over... Ver más

Valorada con 1 estrellas sobre 5

WARNING!! Wish I had checked trustpilot before buying. Delivery time was 4 weeks. And what a joke!! Bought two bras, and they are definitely NOT true to size and bad quality. What a waste of money.

Valorada con 1 estrellas sobre 5

Worst company I've ever dealt with, returned an order in the 14days given only for them not to take the return from the delivery service & to send back to me. Tried contacting them on all platforms wi... Ver más

Valorada con 2 estrellas sobre 5

I’ve ordered 2 leggins from luna a week ago, and I haven’t received any updates regarding the delivery. Nothing!! I hope I get it one day

Información sobre la empresa

  1. Tienda de ropa para mujeres

Escrito por la empresa

ldn


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

53 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

WARNING!!

WARNING!!
Wish I had checked trustpilot before buying. Delivery time was 4 weeks.
And what a joke!! Bought two bras, and they are definitely NOT true to size and bad quality. What a waste of money.

11 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Extremely disappointed

Despite ordering two identical bras in the same size, the nude version arrived two sizes larger than the black one. Delivery took almost four weeks. All those viral reviews are clearly paid for. Overpriced and unreliable. Save your money.

25 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst company I've ever dealt with

Worst company I've ever dealt with, returned an order in the 14days given only for them not to take the return from the delivery service & to send back to me. Tried contacting them on all platforms with no response. So now having to pay for the rest of my order that 1 was not the right size & 2 1 no longer have. Stay clear from this please absolute scammers

17 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a simple bra

I ordered a simple bra. It took 2.5 weeks for the package to arrive. The package contained an entirely different item! I immediately followed the instructions to initiate a return. The link always would not open, or it would not allow the QR code to print. After 7 emails with this company promising me assistance; I went to my credit card holder for assistance

8 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never received my order

I purchased two tops from Luna on January 23rd, but I still haven’t received my order. The delivery deadline has long passed, and I can no longer find the company’s website.

This has been extremely frustrating and concerning.
I do not recommend this store. Please be careful and avoid purchasing.

23 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID THIS COMPANY!!!

This is a scam, the goods come from China and are complete rubbish. The return costs almost 30 euros. I got the address of a virtual office in England where the products are returned. They use AI-assisted customer service.

15 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID LIKE THE PLAGUE

0 stars is being polite!
Ordered 15th January, nothing ever came! Sent email after email and they claim 48-72 hour response nothing.. I just want my money back for items I never even received - massive scam of a company!
As soon as I sent an email stating I’ll be going through my bank they reissued my order… lo and behold that still hasn’t come! They state UK is 5WD - lie item comes from china direct AVOID

15 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero would be too many stars

Zero would be too many stars
Product advertised made in USA... it's shipped from.china and also made in China.
Selling products you can buy for 3€ on shein and temu for 200x the price. In fact worse quality than what i got on shein.
Do not use them they are scammers

5 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful company, avoid.

My first order was fab - just the leggings I’d been looking for, I was so pleased. Second order, they sent me old stock which were nothing like the first lot of leggings I’d received. I returned the leggings, paid return postage, and now the company aren’t responding to my emails, neither have a received a refund. This has gone on for nearly 2 months. Avoid this company, there are so many better gymwear brands to order from.

17 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute scam - AVOID

Absolute scam, avoid avoid avoid. Ordered on the 4th, still hasn’t arrived. Can’t get any response at all from them and they delete any comments I make on social media. Cannot stress enough to NOT BUY FROM THIS COMPANY. Wish I’d checked the trust pilot reviews first.

18 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered the red light therapy device

I ordered the red light therapy device. IT worked great at first then it started SHOCKING the heck out of my face. Pretty sad this company doesn't give refunds on their crappy products. SHAME!

9 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE

Absolutely awful company. DO NOT USE. I spent over £100.00 for 3 items. They arrived 5 weeks later. Terrible quality. Asked to return and get a refund but was refused as the items were 'sale' items. ALL ITEMS ON THEIR WEBSITE ARE NOTED AS SALE ITEMS so basically you will have huge difficulty in obtaining any refund. They are definitely a scam company.

24 de agosto de 2024
Opinión espontánea

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