Leaders - Beckenham Opiniones 

128
•
TrustScore: 5 sobre 5

4,8

73 High Street, BR3 1AN Beckenham, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It took a while to sell the house but due to the help and advice of our Estate Agent Adrian Burch things started moving quickly

Valorada con 5 estrellas sobre 5

We have had a really positive experience with Leaders – Beckenham while arranging the rental of our new home. The team has been helpful, professional and supportive throughout the process, making e... Ver más

Valorada con 5 estrellas sobre 5

I have not one bad thing to say in regards to Leaders Beckenham I have to say! I was in search for a 1 bed rental and went through so many different agencies, agents and viewings. All of th... Ver más

Valorada con 5 estrellas sobre 5

Summer has been fantastic from start to finish. She was professional, approachable, and kept me updated at every stage, making the whole process smooth and stress free. What stood out most was her gen... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia inmobiliaria
  2. también en la categoría
  3. Agencia de alquiler de inmuebles
  4. Inversiones inmobiliarias
  5. Tasador de bienes raíces
  6. Tasador inmobiliario

Sobre Leaders - Beckenham

Escrito por la empresa

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Escrito por la empresa

Whether you are looking to sell or let your home, our teams are on hand to help.

Información de contacto

  • 73 High Street, BR3 1AN, Beckenham, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

128 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 96% de las opiniones negativas

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4,8

Todas las opiniones

(128)

2517 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Summer was excellent

Summer was very helpful and friendly!
She answered all our questions and provided us with great information from viewing the property to getting us the contract!

6 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Had to review again because I've been accused of not paying

I've written a review last month (June 2025) about how poor Leaders Beckenham is at making administrative mistakes for me as landlord and not really providing me with a *paid* service.

I have spent so much time in highlighting and correcting their errors and then having to go through a load of email exchanges that really shouldn't have happened in the first place. It has actually caused me more time and I might as well have fully managed the admin of the property myself.

Felt I had to review again today, as the manager of Beckenham Leaders emailed me and part of it read:
"We have been paid £0 for the management of your property since the start of the tenancy."

No, that's not factually correct. I have, since only April 2025, paid £695.60 (excluding VAT *and* other regulatory charges on top of this) to Leaders during a course of only 3 months. I sent the account statements that details the charges to the manager in question which were allegedly 'not paid for'...that details a load of payments to Leaders.

31 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Summer for all your helpful…

Thank you Summer for all your helpful advice and guidance!

12 de julio de 2025
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Dear Mrs Hill

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valorada con 5 estrellas sobre 5

Thanks summer for all your help

Thanks summer for all your help!
Amazing service.

21 de julio de 2025
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Dear Cjt

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valorada con 1 estrellas sobre 5

Avoid as single property landlord

The negative Trust Pilot reviews to date (June 2025) are very accurate.
They clearly reflect a single property landlord experience in late 2024 in the Beckenham area.
Apparently no improvements over the past few months.

14 de noviembre de 2024
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Dear Robert

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Valorada con 5 estrellas sobre 5

Exceptional service from Rizwan Ali at Leaders Beckenham

I had the most fantastic experience with Rizwan Ali at Leaders Beckenham.

Throughout the whole process of buying my first flat, Riz went above and beyond for me. He responded to the multiple queries I had (on the day), was incredibly communicative, accommodated my tricky request to have a kitchen fitter go to the property to get dimensions (so I could get started on the redesign), and did everything in his power to ensure my purchase got over the line. When Riz was on leave, his colleague Adrian was similarly fantastic, and ensured things kept moving with the purchase.

I was truly supported by Riz at every step along the way, and am so grateful to him for all he did to help me get my dream home.

I cannot sing the praises of Leaders Beckenham more highly!

13 de junio de 2025
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Dear Ciara

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Riz and Adrian a 5 star rating!

Many thanks
Customer Care Team

Valorada con 5 estrellas sobre 5

A big thank you to Molly for helping us…

A big thank you to Molly for helping us with our property search!

30 de abril de 2025
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Dear Nancy

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Molly a 5 star rating!

Many thanks
Customer Care Team

Valorada con 5 estrellas sobre 5

Just a massive thank you to Molly we…

Just a massive thank you to Molly we couldn’t of done it with out you!

6 de junio de 2025
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valorada con 5 estrellas sobre 5

Great service & GREAT people to deal with!

Dealing with Molly has always been a pleasure and I can highly recommend Leaders should you wish to use them to manage your property.

Well done Leaders!

5 de junio de 2025
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valorada con 5 estrellas sobre 5

Molly was a pleasure

Molly was very informative, polite and helpful a pleasure to talk to.

6 de junio de 2025
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Dear Joanne Lucking
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valorada con 5 estrellas sobre 5

I had an amazing experience at Leaders

I had an amazing experience at Leaders, Molly specifically was super helpful and gave us lots of information and support. Really appreciated all the info, thank you so much!

6 de junio de 2025
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Dear Faye Bath
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you so much Molly was so helpful…

Thank you so much Molly was so helpful I had a great experience with her would definitely recommend

31 de mayo de 2025
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Dear Ashleigh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you Molly!

A massive thank you to Molly for all her help!
So efficient, professional and her knowledge is outstanding!👏🏼

6 de junio de 2025
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Dear Mia
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you Molly for all your hard work…

Thank you Molly for all your hard work helped me move in nice and smoothly with no problems

2 de junio de 2025
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Dear Owen Seale
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you so much Molly for all your…

Thank you so much Molly for all your help and support during something that could have been so stressful!

4 de junio de 2025
Opinión espontánea
Logotipo de Leaders  - Beckenham

Respuesta de Leaders - Beckenham

Dear Carrie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

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