Leaders - Loughborough Opiniones 

195
•
TrustScore: 4.5 sobre 5

4,4

24-26 Church Gate, LE11 1UD Loughborough, GB

•

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely appalling! My first time letting, they lost my first tenant without taking a deposit, cost me £1k. Next tenants (father and daughter) were not vetted and after two years, the daughter left,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Leaders at Loughborough have always been an excellent company to work with. My property manager Ellen Burton at Loughborough has always done a great job. Always happy, cheerful and gets on with whate... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It's a pleasure writing this review, singing the praises for Leaders as letting & managing agents, & of course companies are only as good as the people within them. I have been using Leaders ser... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have recently started renting using leaders and Jade is our property manager. Jade is attentive and seems to genuinely care about her tenants. Nothing is ever too much trouble and Jade has always b... Ver más


Información sobre la empresa

  1. Agencia inmobiliaria
  2. también en la categoría
  3. Agencia de alquiler de inmuebles
  4. Inversiones inmobiliarias
  5. Tasador de bienes raíces
  6. Tasador inmobiliario

Sobre Leaders - Loughborough

Escrito por la empresa

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Escrito por la empresa

Whether you are looking to sell or let your home, our teams are on hand to help.

Información de contacto

  • 24-26 Church Gate, LE11 1UD, Loughborough, Reino Unido

4,4

Excelente

TrustScore: 4.5 sobre 5

195 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(195)

2517 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Anna turned up at the agreed time and…

Anna turned up at the agreed time and conducted the property inspection in a thorough, efficient and friendly way. The process didn't feel at all intrusive, more like a chat with a neighbour....and the report itself was copied to us for info later the same day.
A job well done !

19 de abril de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Dear Ian,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valorada con 5 estrellas sobre 5

As a landlord

As a landlord , I have consistently received great professional services from property manager- Ms Iara Thomas at Leaders , Loughborough branch . She is very prompt and efficient at resolving any issues . I would highly recommend their services to everyone. Thanks

14 de abril de 2022
Opinión espontánea
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Respuesta de Leaders - Loughborough

Dear Mayuresh,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valorada con 5 estrellas sobre 5

Seemed keen to get the job finished…

Seemed keen to get the job finished promptly.

12 de abril de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Dear Mrs Eaton,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you Anna

Thank you to Anna who always is quick to help with my problems and queries, no extra stress thanks to Anna Burton

12 de abril de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Dear Ellie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valorada con 5 estrellas sobre 5

Jade braisewicz

Fantastic communication from this lady , very good service and very pleased so far 😊

7 de abril de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Dear Marie,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valorada con 5 estrellas sobre 5

Anna Burton was really helpful and a…

Anna Burton was really helpful and a pleasure to deal with. Many thanks.

6 de abril de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valorada con 5 estrellas sobre 5

Amazing property manager

Anna Burton is a massive asset to leaders , as our property manager she was always so helpful and even after moving out of our letting she is still in contact with us now helping us . Anna will always go above and beyond anything that is asked of her for her tenants . She is truly remarkable. Thank you such for all you have done .

1 de abril de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valorada con 5 estrellas sobre 5

Leaders Team Loughborough have been…

Leaders Team Loughborough have been amazing. They’ve guided us through the whole rental process smoothly. What can be a stressful period was made easy by their helpfulness and willingness to assist. Jade our property manager has been extremely attentive and professional in dealing with any issues and conveying communication between ourselves and the landlord. Thank you Leaders.

18 de marzo de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Dear Rachel,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valorada con 5 estrellas sobre 5

The ladies at Leaders have been…

The ladies at Leaders have been wonderful, I'm in a bit of a sticky situation with my landlord and i've received nothing but support from the Loughborough team. I would like to recommend Iara in particular, i've been really taken care of. Thankyou so much!!

18 de marzo de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Dear Sarah,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valorada con 5 estrellas sobre 5

Wish i could give more than 5 stars

I have had the pleasure of working for Iara a few times now and she has been nothing but amazing and is willing to help in any way possible. She is an absolute credit to Leaders!

16 de marzo de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Valorada con 5 estrellas sobre 5

Found my first rental

Found my first rental home through leaders, Tori was only a phone call away to guide us through the process, wouldn't hesitate to recommend.

7 de marzo de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Dear Jess,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valorada con 5 estrellas sobre 5

Great communication by Ben and the…

Great communication by Ben and the Loughborough team to help me find my perfect rental home. Nothing was too much trouble.

6 de marzo de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Dear David,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valorada con 5 estrellas sobre 5

Happy contractor

As a contractor it is a pleasure to work with Leaders, good communication and helpful staff make my job easier.

9 de febrero de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Dear Andy,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valorada con 5 estrellas sobre 5

Tori at Loughborough is a star!

We received excellent customer service from
Tori at the Loughborough branch, who went the extra mile for us, was conscientious and on the ball! We have had quite the negative experience with lettings at Frank Innes in Loughborough and Leaders have beat them hands down with customer service.
Thanks Tori!

Lauren and Cortney

27 de enero de 2022
Opinión espontánea
Logotipo de Leaders  - Loughborough

Respuesta de Leaders - Loughborough

Dear Lauren

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks, Customer Care Team

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