$1,000 Wasted
$1,000 Wasted — Extremely Disappointing Experience
I paid LeadFlow $1,000 for mortgage leads, and this has been one of the worst lead-generation experiences I have had.
Before signing up, I was very specific about what I needed. I am a one-person mortgage brokerage and requested ONLY two leads per day, Monday through Friday, delivered between 9:00 AM and 4:00 PM so that I could properly contact and work each lead. I was told this would be fine.
Initially, that is exactly what happened. During the first week, I received two leads beginning around 9:00 AM.
Then on Friday, I suddenly received SIX leads in one day, FOUR of them after 8:00 PM. I immediately complained because this was clearly not what we had agreed upon.
After I complained, the leads essentially stopped.
When I emailed asking why I was no longer receiving leads, I was told that “most of the leads come in at night.” That explanation makes no sense to me considering they had been successfully delivering my leads beginning around 9:00 AM during the first week — and, more importantly, they had agreed to my requested delivery schedule before I purchased the service.
The quality has been equally disappointing. I have received approximately 15 leads so far and NOT ONE has developed into even a potential financeable client. Several people did not respond, and some who did were nowhere close to qualifying. One had a credit score around 500.
I understand the mortgage business very well, and I certainly don't expect every purchased lead to turn into a closed loan. That isn't realistic. But for $1,000, I do expect reasonable lead quality, the agreed-upon delivery parameters to be honored, and responsive customer service when there is a problem.
Based on my experience to date, I cannot recommend LeadFlow. Mortgage brokers considering this service should ask very specific questions IN WRITING about lead qualifications, delivery schedules, replacement policies and refunds before spending their money.
If LeadFlow resolves these issues and provides the service I originally purchased, I will gladly update this review. Until then, my experience has been extremely disappointing. SO THERE IS NO MISTAKE HERE IS THE CORRECT COMPANY AS THERE ARE A FEW
LendingFlow
600 Congress Ave
Austin, TX 78701
737-250-8312








