TitleDisappointed by Delays and Lack of Certainty
I’m really disappointed by the continuing delays and lack of clarity around my Ford order. Ford accepted far too many orders — reportedly over 500% more than usual — despite not having the capacity or certainty to fulfil even a fraction of that increase within a reasonable timeframe.
I began the order process in mid-September 2025 and it took two months of back-and-forth emails just to complete the order. The website indicated a December 2025 delivery date at the time. When my order was finally confirmed in November 2025, I was then told to expect delivery in February 2026.
On 27 December 2025, I received another update pushing delivery to May 2026. However, after speaking to my local dealership, I was advised that — due to the backlog — customers may be waiting until October 2026. That’s almost a full year after my order began.
What concerns me most is the uncertainty about future options. Receiving a 2025 model that won’t even be built until mid-to-late 2026 makes little sense, especially with the 2026 model launching from May 2026. I think it would be fair to consider alternatives such as supplying the newer 2026 model or offering specification upgrades as a goodwill gesture — but so far there has been no clear guidance or reassurance from Ford.
Unless clearer and more positive updates are provided soon, I’ll unfortunately have to start looking at other manufacturers, as the situation keeps drifting further away from the original expectations and agreement.
I really hope Ford and the leasing provider can offer greater transparency and tangible support for customers affected by these extended delays.