leeclatnoire.com Opiniones 

45
•
TrustScore: 1.5 sobre 5

1,4

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The products ordered are of a very poor quality vs the price charged, shipped from China, one address in the UK, return address in the US (of which the buyer needs to pay for). Customer servic... Ver más

Valorada con 1 estrellas sobre 5

Poor quality and arrived broken, it also isn’t wireless as advertised - took over a month to get response to email which only happened after raising a chargeback with our card issuer. Now stating they... Ver más

Valorada con 1 estrellas sobre 5

Nearly a complete scam. ‘Free’ lamp never arrived, and the two lights that did arrive were not the type I ordered. Customer services initially responsive but soon went quiet. Disputed and refunded by... Ver más

Valorada con 1 estrellas sobre 5

Advert via Facebook looked professional, selling a very elegant and upmarket product. But £91 paid for plastic rubbish and return would need to be to US and pay for insurance. Site now reported as... Ver más


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1,4

Muy malo

TrustScore: 1.5 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

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(45)

22 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Fraudulent company do not use.

Fraudulent company do not use.
After receiving my lamp, with no free lamp as promised, I found the quality to be poor and not as described. The company provides two email addresses one of which is not valid and the email returns.
They do not provide a return address or have a return function on the website and therefore customers rely only on the company providing the detail, which they will not.
After eventually contacting them I received email after email stating due to high demand over Black Friday and their 10th Anniversary it would take time to get a response regarding a return. I have received no information and have lodged a complaint to the credit card company and Citizens Advice (Trading Standards).

13 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO BUY FROM THIS COMPANY

I am so sorry that I did not read these reviews before purchasing from this site.
I have experienced the same issue in that the product was cheap for the price paid and I could tell before I even opened the packaging. I tried several times to ask for the returns address and after a few email exchanges where they kept making excuses about how busy they were and that "Due to the exceptionally high number of orders this month, our Returns Department is finalising daily authorisations in sequence. You will receive the official return address and shipping instructions within the next 24–48 hours", the return address never came.
I tried to raise a dispute through my payment provider and apparently could not help me as the items were deemed as "delivered as described".
I have totally lost my money here and have two plastic lamps that I don't want or need.
DO NOT BUY FROM THIS COMPANY and do not believe the website stating "90 day trial risk free" or that there is in fact any returns policy.
I feel totally helpless and scammed and with no way to do anything about it.

3 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality product, ridiculous returns process

Update: 11Dec25: still waiting for a response from them. I have been sending daily emails without a response. I reiterate, avoid them like the plague.

My floor lamp arrived from China on 15Nov25 and even without opening it, could tell that the quality was not worth the price paid. It was a very light package. It has now been 2 weeks since I requested to return the item for a refund. The company were responsive to begin with but the process is ridiculously long winded and I am yet to receive the details of where to return the item.

29 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

A total scam.

A total scam.
DO NOT BUY FROM THIS SITE.
Advertised very well on Facebook, I stupidly fell for the buy 2 and get a free lamp.
Received the cheap Chinese floor lamps, one lamp worked for 1 day and the other did not work at all.
No free lamp arrived.
I complained via email and they said I had to send it back and fill in a lot of paperwork and return in original box which I didn’t have and pay to send it back.
I feel scammed and will never impulse buy again without checking the company out.

12 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complete Scam

Complete Scam. I wish I had spent the 15 seconds searching for a review before impulse buying on instagram.
I doubt I’ll get any funds back given the ridiculous returns/refund procedure

26 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

🚫🚫🚫 Scam

🚫🚫🚫Whatever you do, DO NOT purchase from these people:

1) the products are nowhere near the quality made out or matching the price, cheap Chinese tat

2) they ignore returns using a Neanderthal form filling process to delay giving you your money back

3) they do not send you the free gift they state as part of the deal

❌❌❌

1 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid!

Cheap, late and one piece not turned up! Not what was advertised… feel like I have been scammed

13 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM - beware!

Sent me a poor quality product and the free gift didn't arrive. Expensive for poor quality Chinese rubbish that doesn't work properly. They don't reply to emails or calls and the whole thing is a massive scam. Avoid - I lost my money

1 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

SCAM - DO NOT USE THIS COMPANY

Bought online from an instagram add. No confirmation email, no acknowledgement of order, no goods received. Email to their email address bounced back undeliverable. No goods received. Complete theft and scam!

25 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from this Company

Do not buy from this Company, glossy Insta ads that deliver Chinese made items of quality far below the price. Website is made to make appear UK based I would say but they are not. You also do not receive the free item and as others have advised the Returns process is made difficult resulting in most likely losing the product and your money. The various claims on the website - ‘90 Day Trial - Risk Free and 30 Day Return Policy - you can shop with complete confidence’ appear completely false. The EU website link is no longer valid and again expect this is smoke and mirrors. This should not be allowed under Trading Regualitons.

1 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is a fake merchant.

This company is a fake merchant.
The website is set up on something called shopify and the images are from chatGPT. The link to the DEUTSCH site does not connect.No business here, just a scam led by people who want to thieve your money.
They sell what are appear to be low priced , high quality products but this is not a true business.

Once they have your money they will exercise an impossible returns process, convoluted and difficult, hoping that you will be put off trying to get your money back.

Don't be put off, keep gathering evidence against them and work to get your money back through your bank.

16 de noviembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor quality

The products ordered are of a very poor quality vs the price charged, shipped from China, one address in the UK, return address in the US (of which the buyer needs to pay for).

Customer service email bounced, had to find a sales email to complain about the product.

Free product offered never came and was then told they were sold out but if I ordered more they would then include one.

The lights are ones you could buy from B&Q or any low budget store with flashing lights.
The 2 star is because I actually got the lights and they work (although the lighting is quite poor)

27 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM ALERT: DO NOT WASTE YOUR MONEY

Stay far away from this company. This is without a doubt a fraudulent operation. Their website is a complete fabrication designed to mislead customers with false information, and the contact details provided are fake.

The product I received was nothing like the description, and their so-called "refund policy" is a lie—it simply does not exist. This is not a legitimate business; it feels like a single scammer running a Gmail account rather than a professional company.

Do not order from them. You will lose your money and receive nothing but frustration.

17 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid!!

Avoid!!! I was scammed :-( the light does not look like at all like in the picture on their website. It is cheaply made. Return address is in the States which I did not realise before. Has a London website on their website which is a lie.

10 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Be careful, expensive and no free gift…

Advertised a free table lamp if two floor lamps were ordered = never arrived…so no value in the purchase because I could have purchased two lamps much cheaper from another site. So I would never use the site again and if you are thinking about doing so = don’t!!!

15 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is definitely a scam

This is definitely a scam! After ordering for delivery from uk site I waited 10 days while it was dispatched from China. On due delivery date I was informed by Royal Mail it was being returned to sender, CHINA?, as it was incorrectly addressed.
Was a bit sceptical before ordering but it was exactly what I wanted so I did.
Now have no idea how to get redress if possible, however I will try as I hate being hoodwinked by crooks.

14 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cheap tat from China, worth no more than $5 - beware!…

I saw a few ads on Instagram and liked the look of a free-standing light. In fact, I ordered two for a bargain price of 'just' £140'! It was a total scam.

The lights are an absolute waste of money and look incredibly cheap. They accept returns, as long as you are prepared to pay the postage to send them to Albuquerque, New Mexico!

I am hoping to proceed with a charge-back with my credit-card company.

Oh, and the 'free gift' lamp they promised did not arrive in the package.

Please don't waste your money.

10 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Product is cheap and nasty

Advert via Facebook looked professional, selling a very elegant and upmarket product. But £91 paid for plastic rubbish and return would need to be to US and pay for insurance. Site now reported as dangerous scam on my phone and laptop. Probably trying to pose as respected site Eclat Noir, but note the actual name - Leeclatnoire. Very expensive and stupid mistake on my part to buy a cheap plastic piece of tat.

9 de noviembre de 2025
Opinión espontánea

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