Leightons Opticians & Hearing Care Opiniones 

2861
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Exceptional service every time! Whenever I need my sunglasses adjusted or repaired, Toby and the team at Leightons Opticians in Poole are always incredibly helpful. They fix them without question and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

from the first telephone call to arrange to visit the Poole branch, Ed was helpful and keen to assist with my broken sunglasses. On arrival, he remembered our telephone discussion and Molly repaired m... Ver más

Valorada con 5 estrellas sobre 5

My 86 year old father recently had the Leightons Ultimate Eye Examination with Najin. It is comprehensive and worth its value! Najin was also super patient and kind with him. My father was not quite... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I always enjoy being with the team at Stag Gates. I tried to write a review using the instructions asking for feedback, but the link didn't work, so I am writing more generally I have had both sig... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Optometrista
  2. Audiólogo
  3. Proveedor de lentes de contacto
  4. Mayorista de gafas
  5. Tienda de audífonos
  6. Óptica

Escrito por la empresa

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 86% de las opiniones negativas

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4,9

Todas las opiniones

(2861)

487 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly and Welcoming

from the first telephone call to arrange to visit the Poole branch, Ed was helpful and keen to assist with my broken sunglasses. On arrival, he remembered our telephone discussion and Molly repaired my glasses within minutes. I was so thankful. I couldn't have got better service and in view of this, highly recommend a visit.

3 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Above and beyond!

My 86 year old father recently had the Leightons Ultimate Eye Examination with Najin. It is comprehensive and worth its value! Najin was also super patient and kind with him.
My father was not quite happy with the glasses when they came in and they went above and beyond and Najin double checked the prescription and then Toby ensured that my father did not leave until he was happy. Very good my father said, professional and attentive. That says a lot from me father who is hard to please! Thank you Toby and Najin for your expertise, genuine care and respect. And sense of humour! This is a rarity nowadays and you stand out! My father will be back next year from Spain for his follow up!

1 de agosto de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

Thank you for sharing your experience with us! We're so pleased to hear that your father had a great time during his Ultimate Eye Examination with Najin and Toby. It's lovely to know that they were patient, attentive, and made sure everything was just right. We'll pass on your kind words to them – they'll be thrilled to hear your feedback. We look forward to seeing your father again next year for his follow-up appointment.

Valorada con 5 estrellas sobre 5

Highly professional

Highly professional, well explained, great answers to questions. No pressure to commit to anything.

28 de julio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear you had such a positive experience at Leightons! Our team always aims to provide professional and informative service whilst ensuring our patients feel comfortable and informed. If you have any more questions in the future, feel free to get in touch. Thank you for choosing Leightons!

Valorada con 5 estrellas sobre 5

Fabulous professional service!

My wife recently attended Leightons in Cirencester after experiencing some prolonged hearing difficulties which she had avoided addressing following the experiences of 2 friends who had received hearing aids through the NHS which had not effectively dealt with their challenges. Having been looked after through the whole process by Mirna she now wishes she had gone sooner!
Having explained the whole process Mirna guided her through the test itself which was totally comprehensive and thorough (lasting some 90 minutes). The results demonstrated both the degree of her hearing loss and the environments in which she was struggling the most which all made perfect sense. A number of options for dealing with this were offered and there was absolutely no 'hard sell' - Mirna very professionally explained the pro's and con's of each solution and the hearing aids were duly chosen. To say that her life has been transformed would be an understatement and Mirna continued to look after her so well as she was getting used to the aids. Very many thanks for making such a positive difference and as an aside her friends have now gone down the same route!

25 de junio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear about the positive experience your wife had at Leightons in Cirencester with Mirna. It's wonderful to know that she feels such a difference after getting the hearing aids. Mirna and the team will be delighted to hear your feedback. If there's anything else we can assist with in the future, just let us know!

Valorada con 5 estrellas sobre 5

Very quick and efficient eye…

Very quick and efficient eye examination with everything explained

1 de agosto de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear you had such a positive experience during your eye examination at Leightons! Our team always aims to provide quick and efficient service while making sure everything is explained clearly to our patients. Thanks for sharing your feedback - we're delighted you were happy with your visit!

Valorada con 5 estrellas sobre 5

Leighton Opticians in Farnham town are…

Leighton Opticians in Farnham town are one of the best in area! Helpful, knowledgeable, offering tailored service with personal touch!

1 de agosto de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us at Leightons Farnham. It's wonderful to know that you found our team helpful, knowledgeable, and the service tailored with a personal touch. We appreciate your feedback and we're delighted that you're happy with the service you received.

Valorada con 5 estrellas sobre 5

This was my first visit

This was my first visit. I found everyone so helpful, kind and knowledgeable. I was really impressed

1 de agosto de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear that your first visit to Leightons was such a positive experience! Our team always aims to be helpful, kind, and knowledgeable, so we're delighted to hear that this came across during your appointment. Thanks for taking the time to share your feedback!

Valorada con 5 estrellas sobre 5

Very efficient people who know their…

Very efficient people who know their jobs. Helpful, kind and considerate at all times.

1 de agosto de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear about your positive experience with us! Here at Leightons, we pride ourselves on our team's efficiency, helpfulness, and kindness. Thank you for taking the time to share your feedback. If you have any further needs in the future, just let us know.

Valorada con 5 estrellas sobre 5

Superb experience

Knowledgeable and supportive staff who have helped to provide me with the right spectacles to fit my precise needs. A premium experience.

31 de julio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear you had such a positive experience with us! Our team at Leightons takes pride in providing personalised care to meet each patient's unique needs. Thanks for sharing your feedback!

Valorada con 5 estrellas sobre 5

Thurs aft eye test at Leightons Fareham

Reception lady was very helpful when I explained my anxiety.
Optician lady was thorough and explained everything.
Dispensing optician was very patient given that I must have driven her round the bend.

30 de julio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

Thank you for sharing your experience with us! We're thrilled to hear how the team at Leightons assisted you. We're here to help, so if you have any further questions or concerns, feel free to reach out.

Valorada con 5 estrellas sobre 5

A great place for good service.

I always enjoy being with the team at Stag Gates. I tried to write a review using the instructions asking for feedback, but the link didn't work, so I am writing more generally
I have had both sight and hearing tests, and enjoy the relaxed atmosphere in the building. I get the impression that those who work there enjoy each others company, and in no small measure that is down to the leadership of the manager, Jeff.
I have no hesitation in recommending Leightons to anyone looking for excellent care.

28 de julio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear you enjoy your visits to Stag Gates and that you find the atmosphere relaxed and welcoming. Jeff and the team at Leightons will be delighted to hear your kind words. Thank you for recommending us!

Valorada con 5 estrellas sobre 5

Premium Service

Not the cheapest outlet but they do provide a premium service which ultimately should ensure the product you receive is right for you.

29 de julio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear you had a positive experience at Leightons. Our team works hard to provide a premium service to ensure you receive the right product. Thanks for choosing Leightons!

Valorada con 5 estrellas sobre 5

A warm welcome from Ed & David

Ed & David were welcoming, friendly and professional. Relaxed with no pressure for the sale. The store was well presented and immaculate. I’d strongly recommend a visit.

31 de julio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear about your positive experience at Leightons! Ed and David will be delighted to hear your feedback. Thanks for recommending us! We look forward to welcoming you back soon.

Valorada con 5 estrellas sobre 5

Had a great service from Sita

Had a great service from Sita, Toby and Ed yesterday. Their customers service is top notch which is why I have been using Leightons for years.

30 de julio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear that Sita, Toby, and Ed provided you with such top-notch customer service during your visit to Leightons! It's fantastic to know that you've been a loyal customer for years. Thanks for taking the time to share your positive experience with us!

Valorada con 5 estrellas sobre 5

Beyond Exceptional Service

Exceptional service every time! Whenever I need my sunglasses adjusted or repaired, Toby and the team at Leightons Opticians in Poole are always incredibly helpful. They fix them without question and even give them a thorough clean, leaving them looking as good as new. Toby is an excellent manager, and the level of customer care he and his team provide is outstanding. Nothing is ever too much trouble—I couldn’t recommend them highly enough!

29 de julio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear about your fantastic experiences at Leightons Opticians in Poole! Toby and the team are delighted by your kind words. We're so pleased that they were able to provide exceptional service and take care of your sunglasses so well. Thanks for recommending us so highly!

Valorada con 5 estrellas sobre 5

Annual eye test - great service!

I've been going to Leightons for my annual eye test for some years now, and this year the test showed that I needed new glasses, as I expected. As always the staff were friendly and extremely helpful. I asked for advice about a second pair of glasses, as I felt it might help me in reading the music when I play the organ; the member of staff explained which lenses I needed and I was able to order them. I was surprised how quickly the two pairs of glasses were ready for me to collect; on collection, a member of staff made sure they were a good fit. Nothing was too much trouble, and I was delighted with the service I received. I have no hesitation in recommending Leightons.

20 de julio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear that you had such a positive experience during your recent visit to Leightons for your annual eye test! It's fantastic to know that our team was friendly, helpful, and made sure you had the right glasses for your needs. We're delighted that you felt well taken care of and that everything was ready for you quickly. Thanks for recommending us, we truly appreciate it!

Valorada con 4 estrellas sobre 5

Summer calm

The professional and calm manner with which I was dealt with was commendable. My only comment is that there was no-one available at the reception area (having been on previous occasions I knew what to expect, perhaps not obvious for new clients).

24 de julio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

Thank you for sharing your experience with us! We're glad to hear that you found our service commendable. We'll certainly take note of your feedback regarding the reception area to ensure a smoother experience for all our customers. Your kind words mean a lot to us!

Valorada con 5 estrellas sobre 5

Very attentive

Very attentive, helpful, knowledgeable and professional staff.

28 de julio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

We're thrilled to hear that you had such a positive experience with our staff at Leightons! Our team takes great pride in providing attentive and knowledgeable service to all our patients. If you have any further questions or need assistance, feel free to get in touch. We're here to help!

Valorada con 5 estrellas sobre 5

It was the usual level of great service…

It was the usual level of great service we always get.

27 de julio de 2026
Opinión espontánea
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Respuesta de Leightons Opticians & Hearing Care

Thank you for taking the time to share your experience with us! We're thrilled to hear you received our usual great service at Leightons. If you need anything else, just let us know.

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