We had a really lovely experience here. Mya and Aleksandra were warm and welcoming. Aruba was amazing with my son. She really made him feel comfortable and at ease during his first eye test.
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Consulta las opiniones de los clientes
I have always found upon each of my frequent visits to Leightons opticians Andover branch in the Chantry Centre, to be a first class caring organisation. Of note are Kimberley and Georgie who are most... Ver más
La empresa ha respondido
Exceptional service every time! Whenever I need my sunglasses adjusted or repaired, Toby and the team at Leightons Opticians in Poole are always incredibly helpful. They fix them without question and... Ver más
La empresa ha respondido
Excellent personnel, friendly, pleasant manner both from people carrying out the eye tests and from the person discussing a change of lenses and maybe new frames. Very clear and thorough explanations... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Información de contacto
Reino Unido
- 0800 40 20 20
- leightons.co.uk
4,9
Excelente
3 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 86% de las opiniones negativas
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Great service
Everyone was very pleasant and helpful with constant and consistent advice. I felt listened to and values
29 de agosto de 2026
Opinión espontánea
Optician fantastic customer survey…
Optician fantastic customer survey badly needs to be updated with a no applicable box.
26 de agosto de 2026
Opinión espontánea
We had a really lovely experience here
We had a really lovely experience here. Mya and Aleksandra were warm and welcoming. Aruba was amazing with my son. She really made him feel comfortable and at ease during his first eye test.
25 de agosto de 2026
Opinión espontánea
Excellent customer service.
Excellent customer service.
Plenty of parking.
The best of staff. Always have time for you. No hard selling.
Informative
28 de agosto de 2026
Opinión espontánea
Knowledgeable staff
Knowledgeable staff, a pleasant experience from Amar, Molly and Ed
28 de agosto de 2026
Opinión espontánea
Praise for a job well done
Toby is very patient and helpful. He is professional and inspires confidence. I am grateful and would highly recommend your company which provides such good service.
11 de agosto de 2026
Opinión espontánea
Respuesta de Leightons Opticians & Hearing Care
Thank you for the fantastic feedback! Toby and the team at Leightons are thrilled to hear about your positive experience. We're delighted you felt well taken care of and confident in our service. If you ever need anything else, we're here for you!
Very friendly and professional.
Very friendly and professional.
21 de agosto de 2026
Opinión espontánea
Respuesta de Leightons Opticians & Hearing Care
We're thrilled to hear that you had such a positive experience with us! Our team at Leightons always aims to provide friendly and professional service to all our patients. If you need anything else, just let us know.
Respuesta de Leightons Opticians & Hearing Care
We're thrilled to hear you had a positive experience with our professional services at Leightons! If you ever need anything in the future, just let us know. Thank you for choosing Leightons!
Excellent experience
Excellent personnel, friendly, pleasant manner both from people carrying out the eye tests and from the person discussing a change of lenses and maybe new frames. Very clear and thorough explanations of everything.
22 de agosto de 2026
Opinión espontánea
Respuesta de Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience at Leightons! Our team always aims to provide friendly and thorough service during eye tests and consultations. It's great to know that you felt well taken care of and appreciated the clear explanations. Thanks for sharing your feedback!
Excellent service for eye test.
Excellent service for eye test.
21 de agosto de 2026
Opinión espontánea
Respuesta de Leightons Opticians & Hearing Care
We're thrilled to hear you had an excellent experience with your eye test at Leightons! If you require any further assistance or have any questions, just let us know. Thank you for choosing Leightons.
Excellent service
Excellent service, polite, understanding staff.
I have every confidence in the advice and help given.
19 de agosto de 2026
Opinión espontánea
Respuesta de Leightons Opticians & Hearing Care
Thank you for sharing your experience with us! We're thrilled to hear that you found our service excellent and our staff polite and understanding. We're here to help, so if you ever need anything else, just let us know!
Stripped screw head.
I had stripped a screw head on an old pair of sunglasses that I was very attached to. I took them into Leightons in Hempstead Valley shopping centre and Mark was very helpful. He removed the offending screw at zero cost. Many thanks Mark.
19 de agosto de 2026
Opinión espontánea
Respuesta de Leightons Opticians & Hearing Care
We're thrilled to hear that Mark at Leightons in Hempstead Valley was able to help you with your sunglasses, and we really appreciate you sharing your positive experience with us. Thanks for choosing Leightons!
Really friendly staff who explained…
Really friendly staff who explained everything in a very positive manner. A great experience from start to finish.
18 de agosto de 2026
Opinión espontánea
Respuesta de Leightons Opticians & Hearing Care
We're delighted to hear you had such a positive experience at Leightons! Our team always aims to explain procedures in a friendly and clear way. Thank you for taking the time to share your feedback with us!
Everything is very easy
18 de agosto de 2026
Opinión espontánea
Respuesta de Leightons Opticians & Hearing Care
We're thrilled to hear that you had a great time at Leightons! Our team always aims to make your experience smooth and hassle-free. If there's anything else we can assist you with, feel free to get in touch. Thank you for your lovely feedback!
Good experience with a helpful…
Good experience with a helpful knowledgeable team
17 de agosto de 2026
Opinión espontánea
Respuesta de Leightons Opticians & Hearing Care
We're thrilled to hear about your good experience with our knowledgeable team, thank you for taking the time to share your feedback! If you have any further questions or need assistance in the future, feel free to get in touch. Have a great day!
After going to other optometrist…
After going to other optometrist providers, I stumbled apon Leightons last year. Their service was one I was not used too from my previous provider (I won't name names) I was bowled over by their professional approach and I was made to feel no question was a nuisance to ask. Eye health is so important to me, so I do ask questions. I paid for the ultimate eye test and my worries were put at ease. From walking in, to the pre eye test, to my actual examination to buying glasses the feeling of being seen and heard was truly impeccable. The service is what brought me back a second year and this time I bought my glasses there. I don't think I'll ever go anywhere else now. I feel like I was looked after and didn't feel like a number walking in. So thank you. I also bumped into a lady who had her eye appointment there that day too and we both sung your praises, after which she said she has been going for years as they "Always look after me" and I thought that was wonderful. I miss true customer service and I felt it at Leightons.
15 de agosto de 2026
Opinión espontánea
Respuesta de Leightons Opticians & Hearing Care
We're thrilled to hear that you had such a positive experience with us at Leightons! Our team really values creating a welcoming environment where you feel heard and cared for. It's wonderful to know that you felt looked after throughout your visit, from your eye test to finding the perfect glasses.
Thank you for choosing us for your eye care needs, and we're so pleased to have earned your loyalty. We'll make sure to pass on your kind words to our team, they'll be delighted to hear your feedback.
CUSTOMER CARE OF THE HIGHEST STANDARD
I have always found upon each of my frequent visits to Leightons opticians Andover branch in the Chantry Centre, to be a first class caring organisation. Of note are Kimberley and Georgie who are most professional as well as being charming. On contacting this branch today I spoke to a lady called Tracey. This young lady is to be congratulated on her wonderful customer care skills. I had many questions of a complicated nature which Tracey carefully explained to my complete satisfaction. I wish to commend her to her employer as a fine ambassador for Leightons Opticians, Andover. Thank you Tracey for being so patient and polite to myself: a senior citizen who can be rather difficult at times... GL
15 de agosto de 2026
Opinión espontánea
Respuesta de Leightons Opticians & Hearing Care
We're thrilled to hear about your positive experience at our Andover branch, thank you for taking the time to share your feedback!
Kimberley, Georgie, and Tracey will be delighted to hear your kind words. We're so glad Tracey could assist you with your questions. We appreciate your commendation and want to thank you for choosing Leightons! If you ever need anything else, feel free to get in touch.
Helpful and friendly
Helpful and friendly, provides a good service
10 de agosto de 2026
Opinión espontánea
Respuesta de Leightons Opticians & Hearing Care
We're delighted to hear that you found our service helpful and friendly! Our team at Leightons always aims to provide the best possible care to our patients. Thank you for taking the time to leave such positive feedback. If you have any further questions or need assistance in the future, feel free to get in touch.
Respuesta de Leightons Opticians & Hearing Care
We're thrilled to hear you had such a positive experience with us! Our team at Leightons is dedicated to providing great service, so it's wonderful to know we hit the mark for you. If you ever need anything, just let us know. Thank you for choosing Leightons!
Respuesta de Leightons Opticians & Hearing Care
We're thrilled to hear you found our team attentive and experienced good customer service. Thanks for taking the time to share your positive feedback!
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