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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have 7 cats, the newest 4 from a feral litter, and about a year old when we took them in. They have never stopped playing with the birds since they went up months ago. We actually had to purchase a... Ver más

Valorada con 5 estrellas sobre 5

The multifunctional cat scratching carpet is saving our brand new couch! I don’t know what I was thinking buying such a nice couch but we put the material on the arm and edge and Slinky (who rejects e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered many times from Leo’s Paul, including a stainless steel fountain and numerous replacement filters. The service has always been excellent, and the real star is custom service people who are qui... Ver más

Valorada con 4 estrellas sobre 5

The plastic rolls, when cut into sheets, are helpful to protect furniture, except that attaching them to upholstery is difficult. I can't use the pins that Leo's Paw provided because my cats grabbed... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales
  2. también en la categoría
  3. Tienda de suministros para mascotas

Escrito por la empresa

Created out of love for furry friends, our mission at Leo's Paw is to offer products that improve the everyday life of cats and cat owners. Being cat owners ourselves, we only offer what we genuinely believe is the best, which is why we don’t overload our shop with endless items. We’re selective—some might say picky—but that’s only because our pets are, too. Every product we introduce has a purpose, solves a real need, and is something we would happily use in our own homes. We're not a big, soulless corporation driven solely by numbers. We’re a small, family-owned business built on passion, heart, and an understanding of the special bond people share with their pets. Every decision we make is rooted in that simple truth. We personally test and evaluate everything, ensuring that what we offer isn’t just clever or cute—it’s truly cat-approved. If our cats don’t love it, it doesn’t make the cut. At Leo’s Paw, we aim to create a positive experience for both pets and their humans. Whether it’s a toy that sparks joy, an accessory that adds comfort, or a product that makes daily routines easier, we want our customers to feel confident that they’re giving their cats something thoughtfully designed and lovingly chosen. Our goal is to bring a little more happiness, enrichment, and convenience into the lives of cats and the people who adore them.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

149 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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4,6

Todas las opiniones

(149)

128 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great products and experience

Ive ordered from Leos Paw a few times and have never been disappointed. My cats love the toys and the items are always shipped quickly.

13 de noviembre de 2025
Opinión espontánea
Logotipo de leospaw.com

Respuesta de leospaw.com

Thank you for being a returning customer. That kind of loyalty means a lot to us.

We’re glad your cats are loving the toys and that your orders have consistently arrived quickly. That’s exactly the experience we work hard to provide every time.

We truly appreciate your continued support and look forward to serving you again.

Valorada con 4 estrellas sobre 5

Being patient and allowing my cat to…

Being patient and allowing my cat to use the product when he was ready to

8 de noviembre de 2025
Opinión espontánea
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Respuesta de leospaw.com

Thank you for sharing that.

You’re absolutely right, patience makes all the difference with cats. Letting them explore something new on their own terms usually leads to the best results.

We’re glad to hear you gave it time and that it worked out. Thanks for your support.

Valorada con 5 estrellas sobre 5

The order was great and my cat loved…

The order was great and my cat loved the toys. Keep up the great work. Thanks!

14 de noviembre de 2024
Opinión espontánea
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Respuesta de leospaw.com

Thank you so much. We really appreciate the encouragement.

We’re glad your cat loved the toys and that everything arrived as it should. That’s exactly what we aim for.

Thanks again for your support. We’ll keep doing our best.

Valorada con 5 estrellas sobre 5

Good products

Good products, great delivery!

8 de octubre de 2025
Opinión espontánea
Logotipo de leospaw.com

Respuesta de leospaw.com

Thank you. We truly appreciate it.

We’re glad to hear you’re happy with both the products and the delivery. That’s exactly how it should be.

Thanks again for your support.

Valorada con 5 estrellas sobre 5

LEO'S PAW

I've used several combs for my cats and nothing makes them happier than the Leo's Paw comb. My kitty who never lets me hold her, loves the Leo Comb.

1 de enero de 2025
Opinión espontánea
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Respuesta de leospaw.com

That is so great to hear.

When a cat who usually won’t tolerate being held actually enjoys grooming time, that says everything. We’re glad the Leo Comb is making the experience easier and more comfortable for both of you.

Thank you for sharing and for trusting us with your kitties’ care.

Valorada con 5 estrellas sobre 5

I feel better now that I know that my…

I feel better now that I know that my cats are drinking better water because of the quiet filtered fountain I purchased through Leo's Paw.

12 de noviembre de 2025
Opinión espontánea
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Respuesta de leospaw.com

That is wonderful to hear.

Clean, filtered water can make a real difference, and we’re glad the quiet fountain is helping your cats drink more comfortably. When they stay well hydrated, everything else tends to follow.

Thank you for trusting Leo’s Paw with their care.

Valorada con 5 estrellas sobre 5

Leo's Paw is Purrfect!

I have never found a better company to order items for my 15 year old cat Sabrina. Out of the 4 years I've gotten things for her, she's loved 99.9% of them. My last order was a replacement scratch pad for her 2 in 1 bed. She goes through them like crazy! This bed, and many more items, keeps my baby active and feeling young. I
would (and have) recommend Leo's Paw to my fellow cat parents. I'm so lucky I found them!

13 de octubre de 2025
Opinión espontánea
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Respuesta de leospaw.com

This truly means the world to us. Thank you for sharing Sabrina’s story.

Fifteen years young and still going strong is exactly what we love to hear. It’s wonderful that the 2 in 1 bed and scratch pads are keeping her active and engaged. When senior cats stay playful and comfortable, that is a win.

We’re honored that you’ve trusted us for the past four years and that you recommend us to other cat parents. Give Sabrina a gentle scratch from us.

Valorada con 5 estrellas sobre 5

The products are extremely creative and…

The products are extremely creative and well made at the same time. It takes my very destructive cat alot of effort and lots of time to destroy the beautiful birds.

12 de noviembre de 2025
Opinión espontánea
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Respuesta de leospaw.com

Thank you for sharing this. We really appreciate it.

We’re glad to hear you’re enjoying the creativity and build quality of the products. If they can stand up to a very determined and destructive cat, that says a lot.

We truly value your support and hope your feathered friends continue to survive many more play sessions.

Valorada con 5 estrellas sobre 5

I love Leo’s Paws

I love Leo’s Paws. Amazing products and service.

15 de octubre de 2025
Opinión espontánea
Logotipo de leospaw.com

Respuesta de leospaw.com

Thank you so much for the support. We truly appreciate it.

We’re glad you’re loving the products and the service. That’s exactly what we aim for every time. We look forward to serving you again soon.

Valorada con 5 estrellas sobre 5

Knowledgeable staff

The staff at Leo's Paw knows cats and what cats need and like!

24 de marzo de 2025
Opinión espontánea
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Respuesta de leospaw.com

Thank you for saying that. We truly appreciate it.

We care deeply about cats and put a lot of thought into the products we offer, so it means a lot to hear that reflected in your experience. Thanks again for your support.

Valorada con 5 estrellas sobre 5

Another cat lover and “mother” of two…

Another cat lover and “mother” of two beautiful and sweet, elderly kitties. I love Leo’s Paw!

11 de noviembre de 2025
Opinión espontánea
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Respuesta de leospaw.com

That means so much to us. Thank you for the love and for being such a devoted cat mom to your two sweet seniors.

We’re honored to be a small part of their care and comfort. Wishing you and your beautiful kitties many more happy, cozy years together.

Valorada con 5 estrellas sobre 5

Shipped quickly; quality product

Shipped quickly; quality product - our cat will not let us brush her with any other brush or comb

14 de noviembre de 2024
Opinión espontánea
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Respuesta de leospaw.com

Thank you for sharing this. We’re so glad to hear your order arrived quickly and that the brush has earned your cat’s approval.

When a cat refuses every other brush but accepts one, that says a lot. We’re happy it’s working so well for you both.

We appreciate your support and hope it continues to make grooming easier and more comfortable.

Valorada con 5 estrellas sobre 5

Wonderful people, wonderful products

Every time I have ordered something from Leo's Paw, the order ships quickly and the customer service is phenomenal! 10/10 will shop here again and order again. They have so many items to help with cat well being and enrichment. I love their selection of cat health products whether it is bowls, toys, or water fountains.

12 de noviembre de 2025
Opinión espontánea
Logotipo de leospaw.com

Respuesta de leospaw.com

Thank you so much for your continued support. That truly means a lot to us.

We’re glad to hear your orders have arrived quickly and that our customer service has met your expectations. We work hard to provide products that genuinely support cat health and enrichment, so it’s great to know you’re enjoying the selection.

We appreciate the 10 out of 10 rating and look forward to serving you again soon.

Valorada con 1 estrellas sobre 5

Leaky Cat Fountain - Not Recommended

Should have read the reviews here before I bought there Stainless Steel Cat Water Fountain for about $80.00. It leaks from the water level window, so clearly it wasn’t tested before it was sold to me, which is misrepresented at the website. And good luck trying to get them to refund your money. They treat you like a liar if you report a defect. So I’m reporting this transaction to my bank as fraudulent. The company is engaged in international and interstate commerce, imports defective junk made in China, and has multiple addresses, but no phone number, a chat box that doesn’t work, etc. If you love your pets, don’t buy from these people. They can’t be trusted

26 de septiembre de 2025
Opinión espontánea
Logotipo de leospaw.com

Respuesta de leospaw.com

We’re very sorry to hear about your experience. A fountain leaking from the water level window is not acceptable, and we understand how frustrating that must be, especially at that price point.

We do not dismiss defect reports, and we certainly do not treat our customers as dishonest. If that is how this felt, we sincerely apologize. That is not our standard.

Please contact us directly at support@leospaw.com with your order details and photos of the issue. We would like the opportunity to review this properly and work toward a fair resolution.

Valorada con 1 estrellas sobre 5

Mensonge et chinoiserie

Nous avons acheté des tapis de protection pour canapé en gris. Nous les avons reçu en bleu.
La seule solution d’échange proposée est un retour à nos frais pour les États Unis. Cet échange me revient aussi cher que les tapis.
Produits provenants de Chine avec une adresse retour seulement aux US, j’aurais mieux fait de m’informer avant de commander sur ce site… je ne recommande pas l’expérience qui frôle l’arnaque.

11 de julio de 2025
Opinión espontánea
Logotipo de leospaw.com

Respuesta de leospaw.com

Nous sommes sincèrement désolés d'apprendre cela. Recevoir la mauvaise couleur est frustrant, et nous comprenons votre déception.

Si vous avez reçu un article incorrect, nous prenons cette situation très au sérieux. Les instructions et adresses de retour peuvent varier selon l'article et le transporteur, mais vous ne devriez pas vous sentir lésé(e) par une erreur qui n'est pas de votre fait.

Veuillez nous contacter directement à l'adresse support@leospaw.com

en nous fournissant les détails de votre commande et une photo de l'article reçu. Nous souhaitons examiner ce problème en détail et trouver une solution équitable.

Valorada con 2 estrellas sobre 5

Just a Dropshipper that ships directly from China

We bought the "Interactive Bird Simulation Cat Toy". The product is fine. Our cat isn't a big fan, but that's normal cat behaviour. My problem with the website is that it's just a dropshipper: the package came directly from China. For me, this fact is not sufficiently communicated and I find that dishonest. I have significant ethical and environmental concerns about dropshipping - and I would not have bought from this company had I been aware. The company's website boasts it's American and European connections with only one small indication on it's "Help Center" that they "primarily ship out packages from our fulfillment centers in the United States, Northern Europe and Asia". As a customer based in Europe, I innocently presumed my order would come from Northern Europe. If you want cheap Chinese stuff (I don't), you could find it much cheaper than here.

15 de marzo de 2025
Opinión espontánea
Logotipo de leospaw.com

Respuesta de leospaw.com

We appreciate you sharing your perspective. We understand your concerns.

We do work with international fulfillment partners, including facilities in the United States, Northern Europe, and Asia. Shipping locations can vary depending on stock availability and logistics at the time of the order. That information is noted in our Help Center, but we understand it may not have been as visible as you would have preferred.

We never intend to mislead customers about how we operate. If you would like to discuss your order further, please reach out to us at support@leospaw.com and we will be glad to assist.

Valorada con 1 estrellas sobre 5

Order never arrived!

Order never arrived. When I reached out to customer service they brushed me off. Clearly a scam!

25 de marzo de 2025
Opinión espontánea
Logotipo de leospaw.com

Respuesta de leospaw.com

We’re very sorry to hear this. Not receiving your order and feeling brushed off is frustrating, and that’s not how we want anyone to feel.

We are not a scam, and every order is important to us. If there was a breakdown in communication, we sincerely apologize.

Please contact us directly at support@leospaw.com with your order number so we can urgently review what happened and make this right.

Valorada con 1 estrellas sobre 5

Sooo disappointed in this toy

Sooo disappointed in this toy! Love the idea of this toy to keep my 8 month old cat active but the bells and the screw that hold the bell and string in place fall off. Be very careful or your cat will swallow the bell. Also, the feathers come off. Very disappointed!!!! Do not buy unless you want your cat to have an obstruction in his stomach or intestines.

1 de marzo de 2025
Opinión espontánea
Logotipo de leospaw.com

Respuesta de leospaw.com

We’re very sorry to read this. Your cat’s safety is always the priority, and we take concerns like this seriously.

The bell and attachment pieces should remain secure during normal play. If parts are coming loose, that is not acceptable and we understand why that would worry you. We also recommend always supervising interactive play, especially with younger cats.

Please contact us at support@leospaw.com with your order details and photos if possible. We want to review this right away and work toward a proper resolution.

Valorada con 1 estrellas sobre 5

Avoid!!

I received the wrong item. Turns out it's shipped from China. Then I received another water fountain but it was faulty. At this point I just wanted to return it, which took so many messages. Then they told me I have to send it to America. They sell themselves as a Scandinavian company, but nothing seems to be Scandinavian about them. Worse idea to buy this fountain from them

4 de enero de 2025
Opinión espontánea
Logotipo de leospaw.com

Respuesta de leospaw.com

We’re sorry to hear about your experience. Receiving the wrong item and then a faulty replacement is frustrating, and we understand why you’d feel disappointed.

We do work with international fulfillment partners, which is why shipping locations can vary. That said, you should not have had to go through repeated back and forth just to resolve this.

If anything remains unresolved, please contact us directly at support@leospaw.com with your order details. We would like the opportunity to review everything properly and make sure it was handled fairly.

Valorada con 1 estrellas sobre 5

Did not order after reading this

Did not order after reading this - but was wary because every single review of the item I was looking at had 5 stars! That never happens on legit sites.

3 de enero de 2025
Opinión espontánea
Logotipo de leospaw.com

Respuesta de leospaw.com

We understand your concern. Seeing only 5 star reviews can sometimes raise questions.

We do not filter out honest feedback, and you will find a mix of reviews across platforms, including both positive and critical experiences. Not every product is the right fit for every cat, and we respect that.

If you ever have questions about a specific item or policy before ordering, you are always welcome to reach out to us at support@leospaw.com. We are happy to provide clear answers so you can decide with confidence.

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