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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Spijtig geen nul sterren mogen wij gebruiken Gewoon schandalig door een gewone typefout mijn auto ophalen was onmogelijk ondanks gemodificeerde voucher en bevestiging van de holidaycars dat gewoon ee... Ver más

Valorada con 1 estrellas sobre 5

Mon compagnon a réservé un véhicule avec cette agence en ligne à l’aéroport de Chania. Le prix était de 181 euros. Arrivés sur place, ils ont refusé sa carte de débit avec laquelle il avait payé l'aco... Ver más

Valorada con 3 estrellas sobre 5

Autovettura molto vecchia con molti chilometri percorsi, circa 143000 alla consegna. Consegnata con 2/8 di serbatoio, quindi è stato necessario fare subito rifornimento. Molti graffi e danni sullla... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The rental company ;s employee was very polite and clear. We got the car that we booked... Unfortunately somebody scratched the car while we were on the beach :( On drop off day, they noticed the dam... Ver más

Información sobre la empresa

  1. Agencia de alquiler de automóviles

Información proporcionada por diversas fuentes externas

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Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 35% de las opiniones negativas

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2,4

Todas las opiniones

(56)

23 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Doppelte Versicherung statt Kaution wegen Zahlungsart

Kreta. Da die Vouchers laut AGB nur bestimmte Zahlungsmethoden zulassen wurden wir zu einer doppelten Versicherung gedrängt. Aus unserer Sicht eine Betrugsmasche der in den 30 Minuten in denen wir vor Ort waren gleich 3 weitere Buchungen zum Opfer gefallen sind. Am Ende wurde der Mietpreis von jedem spontan verdoppelt.

11 de septiembre de 2025
Opinión espontánea
Logotipo de Let's Drive

Respuesta de Let's Drive

Dear Max,according to our terms and conditions the credit card is mandatory provision.In case you bought full insurance with Booking. com, is a different product than the one you purchased at the station.
Let's Drive Team

Valorada con 3 estrellas sobre 5

Autovettura molto vecchia con molti…

Autovettura molto vecchia con molti chilometri percorsi, circa 143000 alla consegna. Consegnata con 2/8 di serbatoio, quindi è stato necessario fare subito rifornimento. Molti graffi e danni sullla carrozzeria, molto lungo il tempo di consegna per segnarli tutti e fare foto. Alla riconsegna abbiamo notato un danno che non era segnato in consegna, poi verificatane l'esistenza in noleggio precedente,

Una nota positiva va al servizio navetta gestito da una persona si nome Achis, molto gentile e disponibile.

7 de agosto de 2025
Opinión espontánea
Logotipo de Let's Drive

Respuesta de Let's Drive

We’re currently verifying the discrepancy regarding the noted damage at return, and we appreciate your cooperation in helping to clarify that it was pre-existing. Ensuring transparency and fairness in our processes is very important to us . In economy cars visible damages on the body are caused by handlers, but the vehicles are always insepscted during high season, saddly not always possible to repair all body work at this time

On a positive note, we're very glad to hear that you had a good experience with our shuttle driver, Achis. We’ll be sure to pass along your kind words to him — we know he’ll appreciate them.

Thank you once again for your feedback. It helps us improve our service, and we hope to have the opportunity to offer you a much smoother rental experience in the future.

Team Let's Drive

Valorada con 1 estrellas sobre 5

ATTENTION VOLEURS …

J'ai l'habitude de louer des voitures dans le monde entier, je les conduis comme mon propre véhicule et fais attention à la rendre dans le meilleur état possible. Je n'ai jamais eu de problèmes jusqu'à aujourd'hui avec Carwiz/ let's drive (même agence) . Déjà à la prise de véhicule, la jeune fille était aussi aimable qu'une surveillante de pénitentier, même sentiments d'ailleurs d'autres personnes rencontrées et qui ont eu à faire à elle. Aujourd'hui, je viens de prendre 800 € pour un sois disant impact dans le pare brise. Une honte ! Nous n'avons jamais roulé sur autre chose que des routes et on s'en serait aperçu ! Malheureusement sur les photos prises au départ, du fait d'un reflet, impossible de prouver la présence de l'éclat. Évidemment, aucun effort du personnel, ni pour être aimable, ni pour se faire comprendre. Honteux ! Loueur a éviter absolument.

Contrat 25-41-2268, pick-up Santorini Airport

31 de julio de 2025
Opinión espontánea
Logotipo de Let's Drive

Respuesta de Let's Drive

Thank you for reporting, please proceed to send us your contract number in order to reach the station and address your claim . We do not engage to charges with out justification and it would be in everyones benefit a closer look at this case. Also, you are always considereably adviced to jeep records of damages of your own upon pick up via photos and videos , in proof of a pre existing one. Thank you in advance for collaborating in a resolution.
Team Let's Drive

Valorada con 1 estrellas sobre 5

bad experience

7-14 july 2025
€290 because they attributed scratches we didn't cause, on a black plastic piece under the bodywork. As soon as the employee began the inspection, he immediately went there with his hand in an inconspicuous spot, as if he already knew the damage was there.
I read the reviews and saw that many customers complained of being unjustifiably charged €290 for scratches that were unfairly attributed.
The tone of voice towards us was loud and at times aggressive. I read in the reviews that this was true for others as well.
Read, read the reviews.
Personally, I will never rent with this company again. Let's Drive - Carwiz

7 de julio de 2025
Opinión espontánea
Logotipo de Let's Drive

Respuesta de Let's Drive

Please share some additional details via email.
You could send us the station and contract number so we can take a closer look. You are always rewuested to keep your own records of photos and videos of the car upon pick up so that every excisting damage can be shown.
Thank you in advance for your collaboration
Team Let's Drive

Valorada con 1 estrellas sobre 5

Avoid this terrible company!!!

Through Discovercars.com I have signed a car rental agreement with you in Zakynthos. When making a reservation, I took into account the customers' assessment. This one was good. Above 8.0. On the spot, however, it turned out that the landlord is a completely different company - Carwiz. On the Internet, he has a tragic rating - 2.7. I would never make a reservation in such a place.

He feels cheated. Because Carwizin opinions and my personal experience is terrible. The employee, Konsylia Gouda, should stop working with clients. She is not at all fit for it. It compiles simple cases terribly - both in our case and in the people who picked up the car in front of us.

In addition, the car is ready for collection an hour later than I ordered and paid for. I ordered from 15.30 being used to the fact that the car is already waiting for me. Here I got an hour later!

The issuing employee replied to my comments - lying that I was late. I have all this recorded.

They have repeatedly tried to sell me the insurance that I already have.

I was given a car that had a different registration number on the contract and a different one in reality.

I don't know why I repeatedly emphasise that before returning the car I have to return the cleaned inside and outside. This is not in the contract. So the question is what is it about?

General impression: you rent a car in a place that wants to pull you.

I do not accept such practises that omit the customer when changing the service provider.

13 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Truffatori attenti

Non li abbiamo trovati all’arrivo in aeroporto come diversamente indicato. Hanno poi molto insistito per farci acquistare la loro assicurazione quasi minacciandoci nonostante noi avessimo già la copertura totale con Discover. Alla riconsegna la dipendente ci ha addebitato 290€ per un puntino invisibile, dopo aver chiamato la Polizia per denunciare la truffa il prezzo è diventato 209. È una vera e propria truffa e consiglio a tutti di non prenotare con loro e con Carwizz perchè sono gli stessi. Ladri Truffatori.

24 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

It Is a SCAM

We rent a car with them in Zante and it is a total scam!!!
They did non come to pick us up in the airport and have us wrong information. Once there they almost forced us to add a total coverage with the but as We already had it with Discover We refused.
When we gave back the car they went straight to the bottom of the car and pretended there was a scrach there which was not even visible and wanted to charge us 290€ extra!!!
We felt it was a total fraud and called the Police.
To make it short they changed the charge from 290€ to 209€ but we had to pay as Police could only make a report about it but nothing else.
This company in Zante has different names, they are also Carwiz so would reccommend you not to book with both of them!!!

28 de junio de 2025
Opinión espontánea
Logotipo de Let's Drive

Respuesta de Let's Drive

Dear Sir, please send us your contract number via our customer support department to contact the station . Di d it happen that you failed to provide necessary documentation for the deposit of the car?
The is no force to purchase no product and you are always advsed by the representatives to keep your own record of the cars parts with videos and photos.
Please reach back to us in order to assist you further.
Let's Drive

Valorada con 1 estrellas sobre 5

A fuir

A fuir. Location de voiture annulée sans explication et sans être averti au préalable. Une honte. Nous nous sommes retrouvés a Athènes a 23h sans voiture de location alors que nous avions réservé depuis plusieurs mois. La seule chose qu'on a trouvé a nous dire quand on a voulu récupérer la voiture je n'ai pas de location a votre nom sans chercher une solution !

31 de mayo de 2025
Opinión espontánea
Logotipo de Let's Drive

Respuesta de Let's Drive

We are very sorry we couldnt collaborate, still the details of this cancellation are unknown to us unless you can provide a more information via our cs department. Bookings have a long grace period in case one does not show up only at the passage of which they expire automatically. We do wish to help further and your contact would be very important.
Thank you in advance
Carwiz Greece

Valorada con 1 estrellas sobre 5

Zusatzgebühren für Fahrzeugreinigung

Haben an der Mietstation am Flughafen in Chania bei Fahrzeugrückgabe zusätzliche Gebühren für eine Fahrzeugreinigung verlangt, obwohl das Fahrezug bei Rückgabe nicht siginifikant verschmutzt war. Lediglich etwas Staub nach 10 Tagen Mietzeit (z.B. durch täglichen Sahara-Staub in der Luft )

15 de junio de 2025
Opinión espontánea
Logotipo de Let's Drive

Respuesta de Let's Drive

We thank you for the feedback. The vehicle must be returned in the same condition as received , however natural causes as the one you mentioned will not suffer any cost .Please reach us again through our cs department and let us know your contract number to contact the station and confirm the conditions of this charge.
Thank you in advance for your collaboration
Team Lets Drive

Valorada con 1 estrellas sobre 5

BETRÜGER!!!!!!

BETRÜGER!!!!!!

4 de junio de 2025
Opinión espontánea
Logotipo de Let's Drive

Respuesta de Let's Drive

Good day!
We do not understand what went wrong by this communication if you could please reach us back to inform us more specifically! we are sorry we have not met your expectations and thank you indvance!
Team Let's drive

Valorada con 5 estrellas sobre 5

Sehr zu empfehlen

Sehr zu empfehlen. Freundlich & flexibel. Mit den Fahrlehrern habt ihr eine sehr gute Ausbildung für die Prüfungen.

2 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unflexibel und Unfreundlich

Ich kann die Fa. Lets Drive nicht empfehlen, wir haben vergangene Woche ein Mietauto über die Homepage gebucht. Bei Abholung hatte ich die Kreditkarte dabei aber die PIN vergessen. Eine Buchung über die Karten Nr. mit dreistelligem Sicherheitscode und Unterschrift. war nicht möglich. Das Geschäft kam nicht zu Stande und laut AGB konnte ich das Geld 70€ auch nicht mehr zurückbekommen, da Stornierung >24h ... Alles sehr ärgerlich und nicht verständlich da nicht kompromissbereit !

30 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not waste your money on them

Do not waste your money on them. Staff have a poor and rude attitude. We booked a van for 8 people and up to 12 suitcases and they arrived with a taxi van fitting half of the suitcase, we only had a total of 7 suitcases, and they did not fit.
Upon our arrival the driver was supposed to meet us at the arrival lobby holding up a sign with the booking person’s name on it (as they said they would do via text message). That did not happen. We had to search for our driver, who was like 15 minutes late. When he finally arrived, we told him that we ordered a bigger vehicle, and all of our stuff would not fit. He did not care and got an attitude about it making it seem like I should have booked 2 vehicles instead of one. Well, why would I do that if the vehicle was described as fitting 8 people and 12 suitcases when I already knew we did not have that many suitcases. Then he called his boss, and he also caught an attitude saying we should have booked two. I explained to him that his description of the vehicle is incorrect, which is not my fault. Instead of trying to find a solution he threatened to just cancel my airport transport all together. We ended up getting another taxi and ended up paying another 100 Euros for a taxi.
To top it off this incompetent driver did not help putting any luggage into the vehicle and kept rushing us to get into the vehicle, which started pissing me off. Coming to find out this company is so cheap, they paid for 10-minute parking only, that is why the driver did not meet us in the arrival lobby as promised and that is why he kept rushing us. We ended up going over the 10-minute parking and the driver had to pay another 5 Euros for parking, which he ended up making me pay. I was not going to give him that money since they screwed us over, but it was not worth my energy to argue with him over 5 Euros.
This company purposely sent a small taxi so that we would have to get another one. That way we would pay double the amount. If we had not had 2 small children with us, I would have canceled the serves on the spot.
Do yourself a favor and do not hire them, they are rude, incompetent, unprofessional company.


29 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Watch out for these scammers!

I wish I had read the reviews before we rented a car from this company. We booked the car from home, but was forced to pay for extra insurance, since we only had a debit card to pay for the car rental. They assured us, that everything would be covered in case of damage. Yet upon returning the car they claimed we had a minor damage to the wind shield that wasn't covered by the insurance. They charged us 200 € for that!

30 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Will swindle you

First of all‚ they accept nothing but credit card. Even if you have paid the full amount with debit card‚ they want to reserve €1000 on your personal credit card. The only way around this‚ is to instead purchase their own "full coverage" package‚ which is not fully covering anyway. When you return the car‚ they will find damages you didn't cause‚ and they didn't properly note‚ when you picked up the car. They will then insist on insane explanations of why full coverage doesn't cover whatever they make up.

30 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ne louer jamais cher eux !!!!!!!!!!!!

Ne louer jamais cher eux !!!!!!!!!!!!
Il mon obliger à payer une assurance tout risque pour que je puisse prendre la voiture (180€) alors que j’avais déjà payer pour cette assurance GROSSE ESCROQUERIE!!!
Pour au final avoir une voiture complètement défoncé de partout!!!!!

21 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all cost

Avoid at all cost, they are cheap to rent but try every trick in the book to scam you on return. We unfortunately got charged for a scratch/ dent which wasn’t even there

31 de agosto de 2022
Opinión espontánea

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