Leyland SDM Opiniones 

475
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant service today from Hannah at the North End Rd Leyland Branch. Hannah was very knowledgeable, patient and happy to advise. Will definitely return to the branch to receive the same high l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always a great experience at Leyland’s London Bridge. The whole team are incredibly knowledgeable, efficient and always happy to help. You can go in with a question or problem and they’ll make sure y... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Leyland iv used for many years my go to paint everything. Been in the decorating trade 40 odd years it's good quilty paint be it emulsion oil based paints great coverage great finish. As a trade p... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Got paint colour testers my wife wanted mixed up. Returned within an hour to change for correct colour. Pots not opened. Told they do not exchange testers. Will not use Leyland again. They have lost £... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de hágalo usted mismo
  2. también en la categoría
  3. Ferretería
  4. Tienda de decoración e interiorismo
  5. Tienda de herramientas
  6. Tienda de pinturas

Escrito por la empresa

Leyland SDM is London's leading decorating and DIY specialists. We supply local tradespeople & people working on their own DIY projects as a Specialist Decorators' Merchants with paint and decorating materials.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

475 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(475)

168 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Leyland Ealing Broadway

Many thanks to the team at Leyland Ealing Broadway. They are trying hard to satisfy their customers. A small but well-supplied shop where you can find everything for DIY projects.

21 de mayo de 2026
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Respuesta de Leyland SDM

Hi Valeriu,

Thank you for taking the time to leave such a positive review.

We're delighted to hear the Ealing Broadway team provided a great experience and that you found everything you needed for your project. Your kind words will be shared with the team.

We look forward to welcoming you back again soon.

Kind regards,
Leyland SDM

Valorada con 5 estrellas sobre 5

Great service

Ordered online and collected in store, really helpful and charming staff, now a loyal customer!

12 de mayo de 2026
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Respuesta de Leyland SDM

Hi Joe,

Thank you for your lovely review! We’re so pleased to hear you had a great experience with our team and found the click and collect process smooth and easy. We really appreciate your support and look forward to welcoming you back again soon!

Valorada con 1 estrellas sobre 5

Having accepted my order a few days…

Having accepted my order a few days later you tell me it is out of stock.

1 de mayo de 2026
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Respuesta de Leyland SDM

Hi,

Thank you for your feedback. We’re sorry to hear this. Unfortunately, despite our best efforts to keep stock levels updated, there are rare occasions where an item becomes unavailable after an order is placed. We understand how frustrating this is and sincerely apologise for the disappointment and inconvenience caused.

Valorada con 5 estrellas sobre 5

Nice thoughtful staff and they even…

Nice thoughtful staff and they even gave me a flap on my paint to make it easier to open 👍 thanks guys

13 de mayo de 2026
Opinión espontánea
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Respuesta de Leyland SDM

Hi,

Thank you for the great review! We’re really pleased to hear you had a positive experience with the team.

Sometimes it’s the little things that make all the difference, so we’re glad the paint flap came in handy!

Many thanks.

Valorada con 1 estrellas sobre 5

I never received them

I never received them

29 de abril de 2026
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Respuesta de Leyland SDM

Hi Anthony,

Thank you for taking the time to leave feedback. We're so sorry you've had this experience, please could you email info@leylandsdm.co.uk, so we can look in to this further.

Many thanks.

Valorada con 5 estrellas sobre 5

James - The Gem of Acton Leyland

I just wanted to say a few words about James, the store manager from Leyland in Acton. Right from the start, he made suggestions and ideas I had not thought of (and never would have), listened intentively, was patient, super knowledgeable and saved me SO much money. He really went the extra mile for me when he didnt have too and has massively influenced the overall result of the work in my home for the positive. He has really made my week and is a credit to Leyland! Huge thank you James 😊 🙏 🙌 👏

12 de mayo de 2026
Opinión espontánea
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Respuesta de Leyland SDM

Hi Karagh,

Thank you so much for your kind words. We’re delighted to hear about your experience with James at our Acton store.

Providing knowledgeable advice, great customer service and helping customers find the best solutions is exactly what we strive for, so it’s fantastic to hear James went above and beyond to support you and help bring your project to life while saving you money too.

We’ll be sure to pass your feedback on. Thanks again for taking the time to share your experience, and we hope to welcome you back to Leyland soon!

Valorada con 5 estrellas sobre 5

Always really helpful

Always really helpful. A great team and very nice people.

3 de mayo de 2026
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Respuesta de Leyland SDM

Hi,

Thank you for taking the time to leave such lovely feedback! We will pass your kind words on to the team.

Many thanks.

Valorada con 5 estrellas sobre 5

Sorted quick

I had a problem with my order and it was dealt with quickly and professionally I received my order no problem after that

22 de abril de 2026
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Respuesta de Leyland SDM

Hi Angela,

Thank you for taking the time to leave such a lovely review. We're glad to hear your order issue was rectified.

Many thanks.

Valorada con 5 estrellas sobre 5

Hammed was extremely helpful

Hammed was extremely helpful, and super friendly. Great service overall.

30 de abril de 2026
Opinión espontánea
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Respuesta de Leyland SDM

Hi William,

Thanks for the 5-star review! We will be sure to pass your kind comments on.

Many thanks.

Valorada con 4 estrellas sobre 5

Helpful with helping a novice buy the…

Helpful with helping a novice buy the right things for the jobbut no paint mixing service at Chiswick Brancj

2 de marzo de 2026
Opinión espontánea
Logotipo de Leyland SDM

Respuesta de Leyland SDM

Hi Joan,

Thank you for your lovely review. We’re glad our team could help you find the right products. We’re sorry the paint mixing service wasn’t available at our Chiswick branch and appreciate you flagging this.

If you ever need mixing, please feel free to contact our team and we'll do our best to advise which store nearest to you offers this service.

Thanks again.

Valorada con 5 estrellas sobre 5

over and beyond brilliant service…

I received beyond brilliant service from JL. I had a problem with the scheduled delivery date that my builders had arranged. I phoned, spoke to JL who was unbelievably understanding and accommodating. He juggled things around and rescheduled my delivery to a day and time that was far more suitable.
I am extremely grateful. Thank you so very much.

29 de abril de 2026
Opinión espontánea
Logotipo de Leyland SDM

Respuesta de Leyland SDM

Hi Yvette,

Thank you so much for your kind words. We’re really pleased JL was able to help get your delivery rearranged at short notice, we know how important timing can be when you’ve got work scheduled in.

We’ll be sure to pass your feedback on. Thanks again for taking the time to share your experience, it’s greatly appreciated.

Valorada con 5 estrellas sobre 5

Great service and excellent customer…

Great service and excellent customer service

14 de abril de 2026
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Respuesta de Leyland SDM

Hi John,

Thank you for your kind review. We’re pleased to hear you were happy with both the service and customer care. We really appreciate your support and hope to help you again soon.

Many thanks.

Valorada con 1 estrellas sobre 5

Never recieved order

Never recieved order, money was returned to my account no explaination given.

6 de abril de 2026
Logotipo de Leyland SDM

Respuesta de Leyland SDM

Hi Malcolm,

Thank you for your feedback, and we’re genuinely sorry to hear about your experience. We understand how frustrating it must have been to not receive your order and to have the payment returned without any explanation.

This isn't the standard of service we aim to provide. If you’d be willing to contact our customer service team on info@leylandsdm.co.uk with your order details, we’d appreciate the opportunity to look into what happened and provide further clarification.

Many thanks.

Valorada con 5 estrellas sobre 5

Great shop

Great shop. Always super helpful staff. Today in particular Mel was very kind knowledgeable and helpful.

18 de abril de 2026
Opinión espontánea
Logotipo de Leyland SDM

Respuesta de Leyland SDM

Hi Ben,

Thank you for your lovely review. We’re so pleased to hear you always find the shop helpful, and especially that Mel stood out during your recent visit. We’ll be sure to pass on your kind words to her. We really appreciate your support and look forward to welcoming you back soon.

Many thanks.

Valorada con 5 estrellas sobre 5

Well I've ordered for the second time

Well I've ordered for the second time. Ordered for delivery but still waiting on it the first time I got a refund this time I'm waiting on it. Who ever made the website has either put click and collect into the same button.coz I pressed the delivery. So am I going to get my item that I ordered or not.

13 de abril de 2026
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Respuesta de Leyland SDM

Hi William,

We're sorry to hear about your experience and appreciate you taking the time to leave feedback. This is not the level of service we aim to provide. We understand how frustrating this has been. Your comments regarding the website journey have been noted and will be shared with the relevant team for review.

Many thanks.

Valorada con 5 estrellas sobre 5

Efficient prompt service

Efficient prompt service, the gentleman called to check an item before confirming pickup.

11 de abril de 2026
Logotipo de Leyland SDM

Respuesta de Leyland SDM

Hi,

Thanks for the lovely feedback, we're happy to hear you found our service prompt and efficient and will pass your kind words on.

Many thanks.

Valorada con 4 estrellas sobre 5

Prompt delivery

31 de marzo de 2026
Logotipo de Leyland SDM

Respuesta de Leyland SDM

Hi Will,

Thanks for the feedback, we're pleased to hear you received your order promptly.

Many thanks.

Valorada con 1 estrellas sobre 5

Order was unable to be delivered to…

Order was unable to be delivered to home address in North East despite this being the second order and we had received the first order. Numerous phone calls to various numbers who were unable to help or provide a customer service number so spent ages on phone chasing an order. Eventually spoke to someone in Finance who went out the way to help and kept up to date with us and payment returned and ordered cancelled as unable to deliver even though explained had received first order but pleased with the ladies help in finance as was getting stressful with all the calls and unable to help.

4 de abril de 2026
Logotipo de Leyland SDM

Respuesta de Leyland SDM

Hi Graeme,

Thank you for taking the time to share your experience, and we’re really sorry to hear about the issues you faced with your second order. We completely understand how frustrating it must have been, especially after successfully receiving your first delivery.

This isn’t the level of service we aim to provide, particularly when it comes to communication and support. We’re looking into what may have caused the delivery issue and why it was so difficult to get clear assistance.

We’re pleased to hear that our colleague in Finance was able to step in and support you during what sounds like a stressful situation and once again apologise for any inconvenience caused.

Many thanks.

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